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Route Certificate Update

Last response: in Windows 95/98/ME
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Anonymous
April 6, 2005 12:27:02 AM

Archived from groups: microsoft.public.win98.gen_discussion (More info?)

My employer allows us to download and install a copy of Norton AntiVirus for
our home computers. I have done this successfully in the past. I recently had
computer problems and took it in to be worked on. When I got it back, I was
unable to update NAV and, after speaking with the person who worked on it,
decided something became corrupted during the repair and it would be best to
reinstall NAV. I downloaded the latest version and attempted the install. I
get a message that says "You must have the Root Certificate Update installed.
Please install the Microsoft Root Certificate update and reboot before
attempting this install. Visit www.windowsupdate.com for more information. "
Upon going to Update, I can find nothing about this. Can anyone help?
Thanks!
Anonymous
April 6, 2005 12:35:57 AM

Archived from groups: microsoft.public.win98.gen_discussion (More info?)

"NellsMom" <NellsMom@discussions.microsoft.com> wrote in message
news:3A1D9E9F-BCFA-4776-B286-DB546DFD7546@microsoft.com...
> My employer allows us to download and install a copy of Norton AntiVirus
for
> our home computers. I have done this successfully in the past. I recently
had
> computer problems and took it in to be worked on. When I got it back, I
was
> unable to update NAV and, after speaking with the person who worked on it,
> decided something became corrupted during the repair and it would be best
to
> reinstall NAV. I downloaded the latest version and attempted the install.
I
> get a message that says "You must have the Root Certificate Update
installed.
> Please install the Microsoft Root Certificate update and reboot before
> attempting this install. Visit www.windowsupdate.com for more information.
"
> Upon going to Update, I can find nothing about this. Can anyone help?
> Thanks!

http://service1.symantec.com/SUPPORT/ent-security.nsf/d...

If you're in a hurry

http://download.windowsupdate.com/msdownload/update/v3/...
!