DW15 error

James

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Dec 31, 2007
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Archived from groups: microsoft.public.win98.gen_discussion (More info?)

I received error message "DW15 caused a general protection fault in module
KRNL386.EXE at 0001:000075U2" while surf net using IE.

After i press enter it show me "A fatal execption OE has occurred at
016F:BFF9DFFF. The current application will be terminated. Press any key to
terminate the current application." Anyway to solve this problem?

Thanks.
 
G

Guest

Guest
Archived from groups: microsoft.public.win98.gen_discussion (More info?)

Have you installed "BugToaster" from
http://www.bugtoaster.com/index.asp?

If so, try uninstalling it. If not, or if uninstalling doesn't help,
post back.

--
Gary S. Terhune
MS MVP Shell/User
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

"james" <james@discussions.microsoft.com> wrote in message
news:67369834-09C9-4D27-BFF2-C84633533F96@microsoft.com...
> I received error message "DW15 caused a general protection fault in
module
> KRNL386.EXE at 0001:000075U2" while surf net using IE.
>
> After i press enter it show me "A fatal execption OE has occurred at
> 016F:BFF9DFFF. The current application will be terminated. Press any
key to
> terminate the current application." Anyway to solve this problem?
>
> Thanks.
 

James

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Dec 31, 2007
1,388
0
19,280
Archived from groups: microsoft.public.win98.gen_discussion (More info?)

Gary,

I didn't install any "BugToaster" from.

james

"Gary S. Terhune" wrote:

> Have you installed "BugToaster" from
> http://www.bugtoaster.com/index.asp?
>
> If so, try uninstalling it. If not, or if uninstalling doesn't help,
> post back.
>
> --
> Gary S. Terhune
> MS MVP Shell/User
> http://www.grystmill.com/articles/cleanboot.htm
> http://www.grystmill.com/articles/security.htm
>
> "james" <james@discussions.microsoft.com> wrote in message
> news:67369834-09C9-4D27-BFF2-C84633533F96@microsoft.com...
> > I received error message "DW15 caused a general protection fault in
> module
> > KRNL386.EXE at 0001:000075U2" while surf net using IE.
> >
> > After i press enter it show me "A fatal execption OE has occurred at
> > 016F:BFF9DFFF. The current application will be terminated. Press any
> key to
> > terminate the current application." Anyway to solve this problem?
> >
> > Thanks.
>
>
 
G

Guest

Guest
Archived from groups: microsoft.public.win98.gen_discussion (More info?)

OK, well that's one possibility taken care of... Maybe...

Next step is to rule out malware. See the articles in my signature,
starting with the one on Security. None of the available tools can find
all types of malware, but the ones I suggest, if used together, go a
long ways toward that end. It also helps to try a different virus
scanner or three. F-Prot is one that is free and good for this purpose.

Beware, though, of any anti-malware scanners or "fixit" tools that don't
come well-recommended by groups such as this one. There's an awful lot
of "rogue" applications that claim to scan for and remove malware but
which are actually malware installers in disguise.

My Clean Boot article also introduces you to MSCONFIG if you aren't
already familiar with it. MSCONFIG can be used to disable optional
background apps, to see if the offending process is one of those.

--
Gary S. Terhune
MS MVP Shell/User
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

"james" <james@discussions.microsoft.com> wrote in message
news:22C4E7AB-FBAD-44F4-9D1D-C31D32F89CEC@microsoft.com...
> Gary,
>
> I didn't install any "BugToaster" from.
>
> james
>
> "Gary S. Terhune" wrote:
>
> > Have you installed "BugToaster" from
> > http://www.bugtoaster.com/index.asp?
> >
> > If so, try uninstalling it. If not, or if uninstalling doesn't help,
> > post back.
> >
> > --
> > Gary S. Terhune
> > MS MVP Shell/User
> > http://www.grystmill.com/articles/cleanboot.htm
> > http://www.grystmill.com/articles/security.htm
> >
> > "james" <james@discussions.microsoft.com> wrote in message
> > news:67369834-09C9-4D27-BFF2-C84633533F96@microsoft.com...
> > > I received error message "DW15 caused a general protection fault
in
> > module
> > > KRNL386.EXE at 0001:000075U2" while surf net using IE.
> > >
> > > After i press enter it show me "A fatal execption OE has occurred
at
> > > 016F:BFF9DFFF. The current application will be terminated. Press
any
> > key to
> > > terminate the current application." Anyway to solve this problem?
> > >
> > > Thanks.
> >
> >
 

James

Distinguished
Dec 31, 2007
1,388
0
19,280
Archived from groups: microsoft.public.win98.gen_discussion (More info?)

All i have done. Still appear the same message...

"Gary S. Terhune" wrote:

> OK, well that's one possibility taken care of... Maybe...
>
> Next step is to rule out malware. See the articles in my signature,
> starting with the one on Security. None of the available tools can find
> all types of malware, but the ones I suggest, if used together, go a
> long ways toward that end. It also helps to try a different virus
> scanner or three. F-Prot is one that is free and good for this purpose.
>
> Beware, though, of any anti-malware scanners or "fixit" tools that don't
> come well-recommended by groups such as this one. There's an awful lot
> of "rogue" applications that claim to scan for and remove malware but
> which are actually malware installers in disguise.
>
> My Clean Boot article also introduces you to MSCONFIG if you aren't
> already familiar with it. MSCONFIG can be used to disable optional
> background apps, to see if the offending process is one of those.
>
> --
> Gary S. Terhune
> MS MVP Shell/User
> http://www.grystmill.com/articles/cleanboot.htm
> http://www.grystmill.com/articles/security.htm
>
> "james" <james@discussions.microsoft.com> wrote in message
> news:22C4E7AB-FBAD-44F4-9D1D-C31D32F89CEC@microsoft.com...
> > Gary,
> >
> > I didn't install any "BugToaster" from.
> >
> > james
> >
> > "Gary S. Terhune" wrote:
> >
> > > Have you installed "BugToaster" from
> > > http://www.bugtoaster.com/index.asp?
> > >
> > > If so, try uninstalling it. If not, or if uninstalling doesn't help,
> > > post back.
> > >
> > > --
> > > Gary S. Terhune
> > > MS MVP Shell/User
> > > http://www.grystmill.com/articles/cleanboot.htm
> > > http://www.grystmill.com/articles/security.htm
> > >
> > > "james" <james@discussions.microsoft.com> wrote in message
> > > news:67369834-09C9-4D27-BFF2-C84633533F96@microsoft.com...
> > > > I received error message "DW15 caused a general protection fault
> in
> > > module
> > > > KRNL386.EXE at 0001:000075U2" while surf net using IE.
> > > >
> > > > After i press enter it show me "A fatal execption OE has occurred
> at
> > > > 016F:BFF9DFFF. The current application will be terminated. Press
> any
> > > key to
> > > > terminate the current application." Anyway to solve this problem?
> > > >
> > > > Thanks.
> > >
> > >
>
>
 
G

Guest

Guest
Archived from groups: microsoft.public.win98.gen_discussion (More info?)

All what have done? Have you performed a "clean boot" startup, with
nothing running in the background, and then (carefully) gone surfing to
a safe site, just to test?

In addition to the suggestion from Haggis, I would also consider the
possibilities of firewall or anti-virus or other background security app
being involved. You have to be careful when testing for that, though,
since turning them off can put your system more at risk

If all tests are negative, then run IE Repair from the Tools menu of
MSINFO32. If still no luck, consider a full reinstallation of IE. Any
further advice would be greatly enhanced by giving us some background on
your system. Make/model, whether Win98 or Win98SE, what browser, what
major background apps--what antivirus, etc.

--
Gary S. Terhune
MS MVP Shell/User
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

"james" <james@discussions.microsoft.com> wrote in message
news:5CC67489-CD34-4038-8AA9-9298782B5101@microsoft.com...
> All i have done. Still appear the same message...
>
> "Gary S. Terhune" wrote:
>
> > OK, well that's one possibility taken care of... Maybe...
> >
> > Next step is to rule out malware. See the articles in my signature,
> > starting with the one on Security. None of the available tools can
find
> > all types of malware, but the ones I suggest, if used together, go a
> > long ways toward that end. It also helps to try a different virus
> > scanner or three. F-Prot is one that is free and good for this
purpose.
> >
> > Beware, though, of any anti-malware scanners or "fixit" tools that
don't
> > come well-recommended by groups such as this one. There's an awful
lot
> > of "rogue" applications that claim to scan for and remove malware
but
> > which are actually malware installers in disguise.
> >
> > My Clean Boot article also introduces you to MSCONFIG if you aren't
> > already familiar with it. MSCONFIG can be used to disable optional
> > background apps, to see if the offending process is one of those.
> >
> > --
> > Gary S. Terhune
> > MS MVP Shell/User
> > http://www.grystmill.com/articles/cleanboot.htm
> > http://www.grystmill.com/articles/security.htm
> >
> > "james" <james@discussions.microsoft.com> wrote in message
> > news:22C4E7AB-FBAD-44F4-9D1D-C31D32F89CEC@microsoft.com...
> > > Gary,
> > >
> > > I didn't install any "BugToaster" from.
> > >
> > > james
> > >
> > > "Gary S. Terhune" wrote:
> > >
> > > > Have you installed "BugToaster" from
> > > > http://www.bugtoaster.com/index.asp?
> > > >
> > > > If so, try uninstalling it. If not, or if uninstalling doesn't
help,
> > > > post back.
> > > >
> > > > --
> > > > Gary S. Terhune
> > > > MS MVP Shell/User
> > > > http://www.grystmill.com/articles/cleanboot.htm
> > > > http://www.grystmill.com/articles/security.htm
> > > >
> > > > "james" <james@discussions.microsoft.com> wrote in message
> > > > news:67369834-09C9-4D27-BFF2-C84633533F96@microsoft.com...
> > > > > I received error message "DW15 caused a general protection
fault
> > in
> > > > module
> > > > > KRNL386.EXE at 0001:000075U2" while surf net using IE.
> > > > >
> > > > > After i press enter it show me "A fatal execption OE has
occurred
> > at
> > > > > 016F:BFF9DFFF. The current application will be terminated.
Press
> > any
> > > > key to
> > > > > terminate the current application." Anyway to solve this
problem?
> > > > >
> > > > > Thanks.
> > > >
> > > >
> >
> >
 
G

Guest

Guest
Archived from groups: microsoft.public.win98.gen_discussion (More info?)

PS: Do a Find on DW15.

What comes up, and where are it/they located in your system?

--
Gary S. Terhune
MS MVP Shell/User
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

"Gary S. Terhune" <grystnews@mvps.org> wrote in message
news:%23Vqk8oEPFHA.580@TK2MSFTNGP15.phx.gbl...
> All what have done? Have you performed a "clean boot" startup, with
> nothing running in the background, and then (carefully) gone surfing
to
> a safe site, just to test?
>
> In addition to the suggestion from Haggis, I would also consider the
> possibilities of firewall or anti-virus or other background security
app
> being involved. You have to be careful when testing for that, though,
> since turning them off can put your system more at risk
>
> If all tests are negative, then run IE Repair from the Tools menu of
> MSINFO32. If still no luck, consider a full reinstallation of IE. Any
> further advice would be greatly enhanced by giving us some background
on
> your system. Make/model, whether Win98 or Win98SE, what browser, what
> major background apps--what antivirus, etc.
>
> --
> Gary S. Terhune
> MS MVP Shell/User
> http://www.grystmill.com/articles/cleanboot.htm
> http://www.grystmill.com/articles/security.htm
>
> "james" <james@discussions.microsoft.com> wrote in message
> news:5CC67489-CD34-4038-8AA9-9298782B5101@microsoft.com...
> > All i have done. Still appear the same message...
> >
> > "Gary S. Terhune" wrote:
> >
> > > OK, well that's one possibility taken care of... Maybe...
> > >
> > > Next step is to rule out malware. See the articles in my
signature,
> > > starting with the one on Security. None of the available tools can
> find
> > > all types of malware, but the ones I suggest, if used together, go
a
> > > long ways toward that end. It also helps to try a different virus
> > > scanner or three. F-Prot is one that is free and good for this
> purpose.
> > >
> > > Beware, though, of any anti-malware scanners or "fixit" tools that
> don't
> > > come well-recommended by groups such as this one. There's an awful
> lot
> > > of "rogue" applications that claim to scan for and remove malware
> but
> > > which are actually malware installers in disguise.
> > >
> > > My Clean Boot article also introduces you to MSCONFIG if you
aren't
> > > already familiar with it. MSCONFIG can be used to disable optional
> > > background apps, to see if the offending process is one of those.
> > >
> > > --
> > > Gary S. Terhune
> > > MS MVP Shell/User
> > > http://www.grystmill.com/articles/cleanboot.htm
> > > http://www.grystmill.com/articles/security.htm
> > >
> > > "james" <james@discussions.microsoft.com> wrote in message
> > > news:22C4E7AB-FBAD-44F4-9D1D-C31D32F89CEC@microsoft.com...
> > > > Gary,
> > > >
> > > > I didn't install any "BugToaster" from.
> > > >
> > > > james
> > > >
> > > > "Gary S. Terhune" wrote:
> > > >
> > > > > Have you installed "BugToaster" from
> > > > > http://www.bugtoaster.com/index.asp?
> > > > >
> > > > > If so, try uninstalling it. If not, or if uninstalling doesn't
> help,
> > > > > post back.
> > > > >
> > > > > --
> > > > > Gary S. Terhune
> > > > > MS MVP Shell/User
> > > > > http://www.grystmill.com/articles/cleanboot.htm
> > > > > http://www.grystmill.com/articles/security.htm
> > > > >
> > > > > "james" <james@discussions.microsoft.com> wrote in message
> > > > > news:67369834-09C9-4D27-BFF2-C84633533F96@microsoft.com...
> > > > > > I received error message "DW15 caused a general protection
> fault
> > > in
> > > > > module
> > > > > > KRNL386.EXE at 0001:000075U2" while surf net using IE.
> > > > > >
> > > > > > After i press enter it show me "A fatal execption OE has
> occurred
> > > at
> > > > > > 016F:BFF9DFFF. The current application will be terminated.
> Press
> > > any
> > > > > key to
> > > > > > terminate the current application." Anyway to solve this
> problem?
> > > > > >
> > > > > > Thanks.
> > > > >
> > > > >
> > >
> > >
>
 

HAGGIS

Distinguished
Apr 13, 2004
315
0
18,780
Archived from groups: microsoft.public.win98.gen_discussion (More info?)

"james" <james@discussions.microsoft.com> wrote in message
news:5CC67489-CD34-4038-8AA9-9298782B5101@microsoft.com...
> All i have done. Still appear the same message...
>
> "Gary S. Terhune" wrote:
>
>> OK, well that's one possibility taken care of... Maybe...
>>
>> Next step is to rule out malware. See the articles in my signature,
>> starting with the one on Security. None of the available tools can find
>> all types of malware, but the ones I suggest, if used together, go a
>> long ways toward that end. It also helps to try a different virus
>> scanner or three. F-Prot is one that is free and good for this purpose.
>>
>> Beware, though, of any anti-malware scanners or "fixit" tools that don't
>> come well-recommended by groups such as this one. There's an awful lot
>> of "rogue" applications that claim to scan for and remove malware but
>> which are actually malware installers in disguise.
>>
>> My Clean Boot article also introduces you to MSCONFIG if you aren't
>> already familiar with it. MSCONFIG can be used to disable optional
>> background apps, to see if the offending process is one of those.
>>
>> --
>> Gary S. Terhune
>> MS MVP Shell/User
>> http://www.grystmill.com/articles/cleanboot.htm
>> http://www.grystmill.com/articles/security.htm
>>
>> "james" <james@discussions.microsoft.com> wrote in message
>> news:22C4E7AB-FBAD-44F4-9D1D-C31D32F89CEC@microsoft.com...
>> > Gary,
>> >
>> > I didn't install any "BugToaster" from.
>> >
>> > james
>> >
>> > "Gary S. Terhune" wrote:
>> >
>> > > Have you installed "BugToaster" from
>> > > http://www.bugtoaster.com/index.asp?
>> > >
>> > > If so, try uninstalling it. If not, or if uninstalling doesn't help,
>> > > post back.
>> > >
>> > > --
>> > > Gary S. Terhune
>> > > MS MVP Shell/User
>> > > http://www.grystmill.com/articles/cleanboot.htm
>> > > http://www.grystmill.com/articles/security.htm
>> > >
>> > > "james" <james@discussions.microsoft.com> wrote in message
>> > > news:67369834-09C9-4D27-BFF2-C84633533F96@microsoft.com...
>> > > > I received error message "DW15 caused a general protection fault
>> in
>> > > module
>> > > > KRNL386.EXE at 0001:000075U2" while surf net using IE.
>> > > >
>> > > > After i press enter it show me "A fatal execption OE has occurred
>> at
>> > > > 016F:BFF9DFFF. The current application will be terminated. Press
>> any
>> > > key to
>> > > > terminate the current application." Anyway to solve this problem?
>> > > >
>> > > > Thanks.
>> > >
>> > >
>>
>>

the only other error i have seen relating to this is a random memory failure

try a memory tester

DocMemory
www.simmtester.com
MemTest86

http://www.memtest86.com/ (Suggest you might want to try the ISO version
if you have a CD Burner.)
Windows Memory Tester

Windows Memory Diagnostic
http://oca.microsoft.com/en/windiag.asp
 
G

Guest

Guest
Archived from groups: microsoft.public.win98.gen_discussion (More info?)

DW.exe and/or DW15.exe is included with IE6, and is used for error reporting. It is
also included with OfficeXP. See this article for how to disable it:

Description and Availability: Internet Explorer Error Reporting:
http://support.microsoft.com?kbid=276550
and
http://www.microsoft.com/resources/documentation/ie/6/all/reskit/en-us/part5/c21ie6rk.mspx
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm
http://www.microsoft.com/communities/conduct/default.mspx


"james" <james@discussions.microsoft.com> wrote in message
news:67369834-09C9-4D27-BFF2-C84633533F96@microsoft.com...
> I received error message "DW15 caused a general protection fault in module
> KRNL386.EXE at 0001:000075U2" while surf net using IE.
>
> After i press enter it show me "A fatal execption OE has occurred at
> 016F:BFF9DFFF. The current application will be terminated. Press any key to
> terminate the current application." Anyway to solve this problem?
>
> Thanks.
 
G

Guest

Guest
Archived from groups: microsoft.public.win98.gen_discussion (More info?)

Good find! I wasn't finding anything quickly, but this'll teach me to
remember to include the extension when searching Google, 8<|

--
Gary S. Terhune
MS MVP Shell/User
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

"glee" <glee29@spamindspring.com> wrote in message
news:%23rBFVuGPFHA.3156@TK2MSFTNGP15.phx.gbl...
> DW.exe and/or DW15.exe is included with IE6, and is used for error
reporting. It is
> also included with OfficeXP. See this article for how to disable it:
>
> Description and Availability: Internet Explorer Error Reporting:
> http://support.microsoft.com?kbid=276550
> and
>
http://www.microsoft.com/resources/documentation/ie/6/all/reskit/en-us/part5/c21ie6rk.mspx
> --
> Glen Ventura, MS MVP Shell/User, A+
> http://dts-l.org/goodpost.htm
> http://www.microsoft.com/communities/conduct/default.mspx
>
>
> "james" <james@discussions.microsoft.com> wrote in message
> news:67369834-09C9-4D27-BFF2-C84633533F96@microsoft.com...
> > I received error message "DW15 caused a general protection fault in
module
> > KRNL386.EXE at 0001:000075U2" while surf net using IE.
> >
> > After i press enter it show me "A fatal execption OE has occurred at
> > 016F:BFF9DFFF. The current application will be terminated. Press any
key to
> > terminate the current application." Anyway to solve this problem?
> >
> > Thanks.
>
 

Star

Distinguished
May 22, 2004
89
0
18,630
Archived from groups: microsoft.public.win98.gen_discussion (More info?)

Yes, been watching this thread... I rec'd an error message sometime back on
DW15... DW15, what process is that??
I found (2) instances of this .exe on my puter, appears WM Player, series 9
also uses it and I found Microsoft to be the vendor when I checked
properties on both. The version in C:\Programs\WMPlayer is a newer version
10.0.4109, named dw15.exe; whereas the version in C:\Programs\Internet
Explorer is 10.0.2930, named Dw15.

Star

"glee" <glee29@spamindspring.com> wrote in message
news:%23rBFVuGPFHA.3156@TK2MSFTNGP15.phx.gbl...
> DW.exe and/or DW15.exe is included with IE6, and is used for error
reporting. It is
> also included with OfficeXP. See this article for how to disable it:
>
> Description and Availability: Internet Explorer Error Reporting:
> http://support.microsoft.com?kbid=276550
> and
>
http://www.microsoft.com/resources/documentation/ie/6/all/reskit/en-us/part5/c21ie6rk.mspx
> --
> Glen Ventura, MS MVP Shell/User, A+
> http://dts-l.org/goodpost.htm
> http://www.microsoft.com/communities/conduct/default.mspx
>
>
> "james" <james@discussions.microsoft.com> wrote in message
> news:67369834-09C9-4D27-BFF2-C84633533F96@microsoft.com...
> > I received error message "DW15 caused a general protection fault in
module
> > KRNL386.EXE at 0001:000075U2" while surf net using IE.
> >
> > After i press enter it show me "A fatal execption OE has occurred at
> > 016F:BFF9DFFF. The current application will be terminated. Press any key
to
> > terminate the current application." Anyway to solve this problem?
> >
> > Thanks.
>
 
G

Guest

Guest
Archived from groups: microsoft.public.win98.gen_discussion (More info?)

I think it will turn up without the extension, FWIW.
I've had that in my canned responses for a long while. I'm not sure when MS
replaced DW.exe with DW15.exe, but I would not doubt that they did so to distinguish
the tool from the malware named Downloadware, which also uses a file named DW.exe.
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm
http://www.microsoft.com/communities/conduct/default.mspx

"Gary S. Terhune" <grystnews@mvps.org> wrote in message
news:eGB4iJHPFHA.1392@TK2MSFTNGP10.phx.gbl...
> Good find! I wasn't finding anything quickly, but this'll teach me to
> remember to include the extension when searching Google, 8<|
>
> --
> Gary S. Terhune
> MS MVP Shell/User
> http://www.grystmill.com/articles/cleanboot.htm
> http://www.grystmill.com/articles/security.htm
>
> "glee" <glee29@spamindspring.com> wrote in message
> news:%23rBFVuGPFHA.3156@TK2MSFTNGP15.phx.gbl...
> > DW.exe and/or DW15.exe is included with IE6, and is used for error
> reporting. It is
> > also included with OfficeXP. See this article for how to disable it:
> >
> > Description and Availability: Internet Explorer Error Reporting:
> > http://support.microsoft.com?kbid=276550
> > and
> >
>
http://www.microsoft.com/resources/documentation/ie/6/all/reskit/en-us/part5/c21ie6rk.mspx
> > --
> > Glen Ventura, MS MVP Shell/User, A+
> > http://dts-l.org/goodpost.htm
> > http://www.microsoft.com/communities/conduct/default.mspx
> >
> >
> > "james" <james@discussions.microsoft.com> wrote in message
> > news:67369834-09C9-4D27-BFF2-C84633533F96@microsoft.com...
> > > I received error message "DW15 caused a general protection fault in
> module
> > > KRNL386.EXE at 0001:000075U2" while surf net using IE.
> > >
> > > After i press enter it show me "A fatal execption OE has occurred at
> > > 016F:BFF9DFFF. The current application will be terminated. Press any
> key to
> > > terminate the current application." Anyway to solve this problem?
> > >
> > > Thanks.
> >
>