Start-Up and Microsoft Critical Updates

Archived from groups: microsoft.public.win98.gen_discussion (More info?)

inline...


"Allan" <Allan@discussions.microsoft.com> wrote in message
news:CD33EED2-04B2-4161-9690-5C0776558011@microsoft.com...
> Start-Up:
> Frequently sfter desktop appears and I attempt to use an application, the
> inteneded task does not complete and I discover that Ccapp is not
> responding.
> I remedy by shutting down and restarting. What is causing this?

ccapp.exe is a process belonging to Norton AntiVirus 2003. It is responsible
for the auto-protect and email checking facilities, both of which will not
function correctly if this service is stopped. This program is important for
the stable and secure running of your computer and should not be terminated

so uninstall and reinstall your antivirus , see if it will cure it


> Microsoft Critical Update Notification:
> I receive pop-up notification (more frequently than normal) to view
> critical
> updates only to discover that the critical updates have previously been
> downloaded. What can I do to correct this.

so they have been downloaded ...have they been installed ?


> Thanx

Archived from groups: microsoft.public.win98.gen_discussion (More info?)

Which updates, please?

Windows Update Site Lists Updates That You Already Installed:
http://support.microsoft.com/?kbid=319109

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security


Allan wrote:
> Downloaded and installed.
>
> > > Microsoft Critical Update Notification:
> > > I receive pop-up notification (more frequently than normal) to view
> > > critical
> > > updates only to discover that the critical updates have previously
> > > been downloaded. What can I do to correct this.
> >
> > so they have been downloaded ...have they been installed ?

Archived from groups: microsoft.public.win98.gen_discussion (More info?)

1. Was http://support.microsoft.com/?kbid=319109 of any help?

2. Copy/paste the following line into an IE Addressbar, click on GO, then
copy/paste the results into your reply:

javascript:navigator.appMinorVersion

NB: To assure a clean install, your anti-virus application should be
disabled and all other running processes closed before
installing/uninstalling anything, including Windows Updates.

3a. 837009:

Is Outlook Express Q823353 listed in Add/Remove Programs? What version of
MSOE.DLL do you have?

3b. 891711 (AKA MS05-002):

This update was revised and re-released earlier this month. Uninstall it
via Add/Remove Programs ('Windows Hotfix 891711' or similar) then reinstall
it via Windows Update.

3c. 823559 (AKA MS03-023):

What versions of HTML32.CNV and MSCONV97.DLL are you runnining?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security


Allan wrote:
> KB837009, KB891711 and 823559
>
> "PA Bear" wrote:
>
> > Which updates, please?
> >
> > Windows Update Site Lists Updates That You Already Installed:
> > http://support.microsoft.com/?kbid=319109
> >
> > --
> > ~Robear Dyer (PA Bear)
> > MS MVP-Windows (IE/OE) & Security
> >
> >
> > Allan wrote:
> > > Downloaded and installed.
> > >
> > > > > Microsoft Critical Update Notification:
> > > > > I receive pop-up notification (more frequently than normal) to
> > > > > view critical
> > > > > updates only to discover that the critical updates have previously
> > > > > been downloaded. What can I do to correct this.
> > > >
> > > > so they have been downloaded ...have they been installed ?

Archived from groups: microsoft.public.win98.gen_discussion (More info?)

Again, see:

Windows Update Site Lists Updates That You Already Installed:
http://support.microsoft.com/?kbid=319109

OE Update Problem:

1. Disable your anti-virus application and close OE. Leave them that way
till finished.

2a. Uninstall Outlook Express Q823353 & reboot.

2b. If 'Outlook Express Q837009' is listed in Add/Remove Programs, uninstall
it, too, and reboot.

3. Check in at Windows Update and install the OE Update identified and
reboot.

4. If 837009 was installed in #3 above, visit Windows Update again to see if
823353 is now offered.

~~~~~~~~~~~~~~~~~~

> ...HTML32.CNV Version 10.0, MSCONV97.DLL Version 10.0

If 823559/MS03-023 is properly installed, both HTML132.CNV and MCONV97.DLL
should be v2003.1100.5426. (Find each file using Windows Explorer search >
right-click on it > Properties >Version).

If this update is found in Add/Remove Programs ( [Windows Update] Q823559),
uninstall it, reboot and then reinstall it via Windows Update. Do all of
this with your anti-virus application and all other programs (e.g., IE, OE)
closed.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security


Allan wrote:
> 2. ;SP1;Q867282;q313829;Q890923;
> 3a. Outlook Express Q823353 listed in Add/Remove Programs? Yes
> MSOE.DLL Version 6.00.2800.1437
> 3b. Uninstalled and reinstalled via Windows Update
> 3c. HTML32.CNV Version 10.0, MSCONV97.DLL Version 10.0
>
>
>
> "PA Bear" wrote:
>
>> 1. Was http://support.microsoft.com/?kbid=319109 of any help?
>>
>> 2. Copy/paste the following line into an IE Addressbar, click on GO, then
>> copy/paste the results into your reply:
>>
>> javascript:navigator.appMinorVersion
>>
>> NB: To assure a clean install, your anti-virus application should be
>> disabled and all other running processes closed before
>> installing/uninstalling anything, including Windows Updates.
>>
>> 3a. 837009:
>>
>> Is Outlook Express Q823353 listed in Add/Remove Programs? What version
>> of
>> MSOE.DLL do you have?
>>
>> 3b. 891711 (AKA MS05-002):
>>
>> This update was revised and re-released earlier this month. Uninstall it
>> via Add/Remove Programs ('Windows Hotfix 891711' or similar) then
>> reinstall
>> it via Windows Update.
>>
>> 3c. 823559 (AKA MS03-023):
>>
>> What versions of HTML32.CNV and MSCONV97.DLL are you runnining?
>> --
>> Allan wrote:
>>> KB837009, KB891711 and 823559
>>>
>>> "PA Bear" wrote:
>>>
>>>> Which updates, please?
>>>>
>>>> Windows Update Site Lists Updates That You Already Installed:
>>>> http://support.microsoft.com/?kbid=319109
>>>> --
>>>>
>>>>
>>>> Allan wrote:
>>>>> Downloaded and installed.
>>>>>
>>>>>>> Microsoft Critical Update Notification:
>>>>>>> I receive pop-up notification (more frequently than normal) to
>>>>>>> view critical
>>>>>>> updates only to discover that the critical updates have previously
>>>>>>> been downloaded. What can I do to correct this.
>>>>>>
>>>>>> so they have been downloaded ...have they been installed ?

Archived from groups: microsoft.public.win98.gen_discussion (More info?)

YW, Allan, and thanks for posting back.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security

Allan wrote:
> Thanx for your help PA Bear!
> All seems well now.
>
> "PA Bear" wrote:
>
>> Again, see:
>>
>> Windows Update Site Lists Updates That You Already Installed:
>> http://support.microsoft.com/?kbid=319109
>>
>> OE Update Problem:
>>
>> 1. Disable your anti-virus application and close OE. Leave them that way
>> till finished.
>>
>> 2a. Uninstall Outlook Express Q823353 & reboot.
>>
>> 2b. If 'Outlook Express Q837009' is listed in Add/Remove Programs,
>> uninstall it, too, and reboot.
>>
>> 3. Check in at Windows Update and install the OE Update identified and
>> reboot.
>>
>> 4. If 837009 was installed in #3 above, visit Windows Update again to see
>> if 823353 is now offered.
>>
>> ~~~~~~~~~~~~~~~~~~
>>
>>> ...HTML32.CNV Version 10.0, MSCONV97.DLL Version 10.0
>>
>> If 823559/MS03-023 is properly installed, both HTML132.CNV and
>> MCONV97.DLL
>> should be v2003.1100.5426. (Find each file using Windows Explorer search
>> >
>> right-click on it > Properties >Version).
>>
>> If this update is found in Add/Remove Programs ( [Windows Update]
>> Q823559),
>> uninstall it, reboot and then reinstall it via Windows Update. Do all of
>> this with your anti-virus application and all other programs (e.g., IE,
>> OE)
>> closed.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE/OE) & Security
>>
>>
>> Allan wrote:
>>> 2. ;SP1;Q867282;q313829;Q890923;
>>> 3a. Outlook Express Q823353 listed in Add/Remove Programs? Yes
>>> MSOE.DLL Version 6.00.2800.1437
>>> 3b. Uninstalled and reinstalled via Windows Update
>>> 3c. HTML32.CNV Version 10.0, MSCONV97.DLL Version 10.0
>>>
>>>
>>>
>>> "PA Bear" wrote:
>>>
>>>> 1. Was http://support.microsoft.com/?kbid=319109 of any help?
>>>>
>>>> 2. Copy/paste the following line into an IE Addressbar, click on GO,
>>>> then
>>>> copy/paste the results into your reply:
>>>>
>>>> javascript:navigator.appMinorVersion
>>>>
>>>> NB: To assure a clean install, your anti-virus application should be
>>>> disabled and all other running processes closed before
>>>> installing/uninstalling anything, including Windows Updates.
>>>>
>>>> 3a. 837009:
>>>>
>>>> Is Outlook Express Q823353 listed in Add/Remove Programs? What version
>>>> of
>>>> MSOE.DLL do you have?
>>>>
>>>> 3b. 891711 (AKA MS05-002):
>>>>
>>>> This update was revised and re-released earlier this month. Uninstall
>>>> it
>>>> via Add/Remove Programs ('Windows Hotfix 891711' or similar) then
>>>> reinstall
>>>> it via Windows Update.
>>>>
>>>> 3c. 823559 (AKA MS03-023):
>>>>
>>>> What versions of HTML32.CNV and MSCONV97.DLL are you runnining?
>>>> --
>>>> Allan wrote:
>>>>> KB837009, KB891711 and 823559
>>>>>
>>>>> "PA Bear" wrote:
>>>>>
>>>>>> Which updates, please?
>>>>>>
>>>>>> Windows Update Site Lists Updates That You Already Installed:
>>>>>> http://support.microsoft.com/?kbid=319109
>>>>>> --
>>>>>>
>>>>>>
>>>>>> Allan wrote:
>>>>>>> Downloaded and installed.
>>>>>>>
>>>>>>>>> Microsoft Critical Update Notification:
>>>>>>>>> I receive pop-up notification (more frequently than normal) to
>>>>>>>>> view critical
>>>>>>>>> updates only to discover that the critical updates have previously
>>>>>>>>> been downloaded. What can I do to correct this.
>>>>>>>>
>>>>>>>> so they have been downloaded ...have they been installed ?