Tom's Hardware > Forum > Windows 7 > Windows 7 General Discussion > Problems upgrading Win7 over V64 Home Prem

Problems upgrading Win7 over V64 Home Prem

Forum Windows 7 : Windows 7 General Discussion - Problems upgrading Win7 over V64 Home Prem

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futuresmkt   11-08-2009 at 05:19:25 PM

I have a 3 week old Dell 537s running Vista 64Home Premium. I received my upgrade disk (7 Home Premium)yesterday and when I loaded the first(Upgrade Assistant) disk I received an error message saying(upgrade asst could not load bexcasue of a problem with other programs) Dell, of course, was no help and told me I had to do a total reinstall of the new O/S/. I want to avoid that, if possible. Suggestions?

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Bronze Win 7 badge Jonmor68   11-08-2009 at 09:12:32 PM

Was the upgrade disk 64 bit or 32 bit? You can't do an inplace upgrade from a 64 bit OS using a 32 bit W7 disk, you need a 64 bit disk.

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futuresmkt   11-08-2009 at 10:52:19 PM

Hi:
I have a Dell 537s Vista 64 bit Home Premium O/S installed and was upgrading to the Win 7 64 bit Home Premium.

I tried Dell again with great results. It was as simple as loading the Win 7 O/S disk first, letting it start up then removing it.Then, putting the Dell "Assistant" disk back in, letting it load, then removing it. Then putting the Win 7 O/S disk in again to complete load. It took about an hour +/- and works perfectly now! Best of luck to anyone else who has this problem. Fortunately for me, a simple fix.

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futuresmkt   11-18-2009 at 09:11:14 PM

Problem solved. I had to install the actual operating system disk first then install the "assistant" then reinstall the th O/S disk. Everything worked fine and win 7 works great. I am satisfied.

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Bronze Win 7 badge Scotteq   11-18-2009 at 10:34:27 PM

Thank you for posting back with the solution - Helpful should anyone else have the same problem.

------------------------------ Which Chip? Well, it depends on which set of thieving b@stardz you choose to support: The ones who use insider trading to enrich themselves while running their company into the ground, or the ones who illegally pay vendors to not support the first group.
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