wise uninstall "could not open installlog file"

Robert

Distinguished
Apr 1, 2004
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Archived from groups: microsoft.public.win98.gen_discussion (More info?)

when I go to 'add/remove' to remove adware, it give a dialogue page heading
Wise Uninstall - could not open installlog file. Any idea why I cannot
un0install the prog, thanks
 
G

Guest

Guest
Archived from groups: microsoft.public.win98.gen_discussion (More info?)

install routines created using the wise installer create a .log file with
one of several default names (uninstall.log, PROGRAM_NAME.log, setup.log,
install.log etc) in one of several default directories, but usually in the
same folder as the install. the .log file contains details of files folders
and registry keys created, so the uninstaller can find and delete those
items.

unfortunately(1), .log is also used for other purposes and may get deleted
by anti spyware programs.
unfortunately(2), some programs that you dont want, dont create the .log
file to make removal harder

If you are trying to remove AdAware, reinstall it (to recreate the .log)
then remove it
If you are removing adware, spies etc, then the line >unfortunately(2)<
above applies, so use AdAware to remove the adware, or spybot, or both

--
Adaware http://www.lavasoft.de
spybot http://security.kolla.de
AVG free antivirus http://www.grisoft.com
Etrust/Vet/CA.online Antivirus scan
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Panda online AntiVirus scan http://www.pandasoftware.com/ActiveScan/
Catalog of removal tools (1)
http://www.pandasoftware.com/download/utilities/
Catalog of removal tools (2)
http://www3.ca.com/securityadvisor/newsinfo/collateral.aspx?CID=40387
Blocking Unwanted Parasites with a Hosts file
http://mvps.org/winhelp2002/hosts.htm
links provided as a courtesy, read all instructions on the pages before use

Grateful thanks to the authors and webmasters
_
"robert" <robert@discussions.microsoft.com> wrote in message
news:F67B3C56-E726-4E3E-A032-097AA278F264@microsoft.com...
> when I go to 'add/remove' to remove adware, it give a dialogue page
heading
> Wise Uninstall - could not open installlog file. Any idea why I cannot
> un0install the prog, thanks