G
Guest
Guest
Archived from groups: comp.dcom.voice-over-ip (More info?)
Anybody else has my problem with skype ? It is not a technical issue
but a business one.
I was buying 3X10€ Skypeout credits and everything was OK. My Credit
card payed them, they received the money and I was using my credits
making phone calls. Perfect !
When I was trying to pay the fourth credit (another 10€ credit) my
order was refused. I was checking first with my credit cards and they
told me that everything was ok and not locked.
After 3 days of hell (I will not bore you telling you all the chats
that I had with them) chatting with the Skype help desk I received the
following comments from them: "Why do you need all of this credits ?"
"We are doing that because we are helping you for security reasons ..
someone can order the credits on your place".
I was stoned ! Are they a business company ? Why they are asking me if
I need all of this credits (it is not their business at all) ?
The idea is good and the service is good ... but they announced
something that thay cannot offer ... this is my personal opinion.
THEY ARE REFUSING TO GIVE THE SERVICE THAT THEY ANNOUNCED!!
Something is very stinky there ! .. Moreover they are refusing to give
me more explanations.
For skype guys looking my append on this formum ... I am the user
Alexdra.
Anybody else has my problem with skype ? It is not a technical issue
but a business one.
I was buying 3X10€ Skypeout credits and everything was OK. My Credit
card payed them, they received the money and I was using my credits
making phone calls. Perfect !
When I was trying to pay the fourth credit (another 10€ credit) my
order was refused. I was checking first with my credit cards and they
told me that everything was ok and not locked.
After 3 days of hell (I will not bore you telling you all the chats
that I had with them) chatting with the Skype help desk I received the
following comments from them: "Why do you need all of this credits ?"
"We are doing that because we are helping you for security reasons ..
someone can order the credits on your place".
I was stoned ! Are they a business company ? Why they are asking me if
I need all of this credits (it is not their business at all) ?
The idea is good and the service is good ... but they announced
something that thay cannot offer ... this is my personal opinion.
THEY ARE REFUSING TO GIVE THE SERVICE THAT THEY ANNOUNCED!!
Something is very stinky there ! .. Moreover they are refusing to give
me more explanations.
For skype guys looking my append on this formum ... I am the user
Alexdra.