ps/2 mouse only works in safe mode, not normal mode

Archived from groups: microsoft.public.win98.gen_discussion (More info?)

"Frau Frank" <Frau Frank@discussions.microsoft.com> wrote in message
newsBFFAEAC-8EBE-444C-AD9A-A4B50AEBADF5@microsoft.com...
> Hi!
> I can only use my ps/2 mouse in safe mode. It does not work in Normal mode
> at all. I'm running Windows 98 and up until a few weeks ago, the mouse
> worked fine in Normal mode. I reloaded the mouse drivers but that hasn't
> fixed the problem. I bought another ps/2 mouse, installed the driver and
it
> still won't work in Normal mode. I have one USB port and so today I tried
a
> USB mouse, to no avail. I've checked the Microsoft Support database and
can
> find articles on how to get your computer to run in Safe Mode, and what to
do
> if the mouse isn't working in Safe Mode, but nothing about the mouse not
> working in Normal Mode but working fine in safe mode. Sorry if this is a
> totally silly question. I *had* thought myself pretty computer -savvy,
until
> now. Thanks in advance for any advice/help you can give me!

if your machine has on-board video
it could possibly be conflicting with your mouse

Archived from groups: microsoft.public.win98.gen_discussion (More info?)

Start the computer in Safe mode, go to "Control Panel", "System", "Device
Manager" and expand "Mouse". Highlight and remove the mouse
driver or drivers. Then expand "Universal Serial Bus controllers" and
remove any mouse drivers from there as well. Then restart normally. You
may be prompted for your Windows 98 CD.

Ben

"Frau Frank" <Frau Frank@discussions.microsoft.com> wrote in message newsBFFAEAC-8EBE-444C-AD9A-A4B50AEBADF5@microsoft.com...
> Hi!
> I can only use my ps/2 mouse in safe mode. It does not work in Normal mode
> at all. I'm running Windows 98 and up until a few weeks ago, the mouse
> worked fine in Normal mode. I reloaded the mouse drivers but that hasn't
> fixed the problem. I bought another ps/2 mouse, installed the driver and it
> still won't work in Normal mode. I have one USB port and so today I tried a
> USB mouse, to no avail. I've checked the Microsoft Support database and can
> find articles on how to get your computer to run in Safe Mode, and what to do
> if the mouse isn't working in Safe Mode, but nothing about the mouse not
> working in Normal Mode but working fine in safe mode. Sorry if this is a
> totally silly question. I *had* thought myself pretty computer -savvy, until
> now. Thanks in advance for any advice/help you can give me!