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Explorer crashing after SP2 Upgrade

Last response: in Windows XP
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Anonymous
September 14, 2004 4:30:09 PM

Archived from groups: microsoft.public.windowsxp.basics (More info?)

I installed Windows XP SP2 about a week and a half ago with no issues.
However now I am finding that Explorer is crashing frequently for
unexplained reasons.

Has anyone found this error at all? if so has anyone found a patch or fix
for this issue?

Adam
Anonymous
September 14, 2004 10:48:12 PM

Archived from groups: microsoft.public.windowsxp.basics (More info?)

"Adam Clark" <adam.clark@volante.com.au> wrote:

>I installed Windows XP SP2 about a week and a half ago with no issues.
>However now I am finding that Explorer is crashing frequently for
>unexplained reasons.

Check your startup settings to find out if software running in the
background is causing this. Applications that start with Windows can
be found here:
- the WIN.INI, section [windows], entries "run=" and "load="
- the Registry keys
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunServices
- the folders
C:\DOCUMENTS AND SETTINGS\ALL USERS\START MENU\PROGRAMS\STARTUP
C:\DOCUMENTS AND SETTINGS\{username}\START MENU\PROGRAMS\STARTUP
See also "How to Troubleshoot By Using the Msconfig Utility in Windows
XP" (http://support.microsoft.com/?kbid=310560) and "How to Perform a
Clean Boot in Windows XP" (http://support.microsoft.com/?kbid=310353).

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