Can't connect to the internet

G

Guest

Guest
Archived from groups: microsoft.public.win98.gen_discussion (More info?)

I have a computer that I'm trying to fix, it has Win98SE installed on to it.
Basically I can't connect to the internet. What fixes it temporarily is if
I release all and then renew all through WINIPCFG. After I do this I can
get onto the net. However, once I reboot, I can no longer get on and I have
to do the WINIPCFG release/renew again if I want to connect.



I've tried all the winsock fixes there are. I've scanned with multiple
anti-virus scanners as well as anti-spyware programs. I've come up with no
spyware or viruses on the computer. I've uninstalled all network programs
such as tcp/ip and windows networking and reinstalled them to no avail.



I really need to figure this out without formatting.



If anyone can help, please let me know what worked for you.
 
G

Guest

Guest
Archived from groups: microsoft.public.win98.gen_discussion (More info?)

Also I did try using another NIC and the same thing happens.
"Nocturnal" <nocturnal@anonymous.com> wrote in message
news:OvFIqmIeFHA.2420@TK2MSFTNGP12.phx.gbl...
>I have a computer that I'm trying to fix, it has Win98SE installed on to
>it. Basically I can't connect to the internet. What fixes it temporarily
>is if I release all and then renew all through WINIPCFG. After I do this I
>can get onto the net. However, once I reboot, I can no longer get on and I
>have to do the WINIPCFG release/renew again if I want to connect.
>
>
>
> I've tried all the winsock fixes there are. I've scanned with multiple
> anti-virus scanners as well as anti-spyware programs. I've come up with
> no spyware or viruses on the computer. I've uninstalled all network
> programs such as tcp/ip and windows networking and reinstalled them to no
> avail.
>
>
>
> I really need to figure this out without formatting.
>
>
>
> If anyone can help, please let me know what worked for you.
>
>
 
G

Guest

Guest
Archived from groups: microsoft.public.win98.gen_discussion (More info?)

Just another tidbit, we're both connecting through a broadband connection,
no dial up.

"Nocturnal" <nocturnal@anonymous.com> wrote in message
news:OvFIqmIeFHA.2420@TK2MSFTNGP12.phx.gbl...
>I have a computer that I'm trying to fix, it has Win98SE installed on to
>it. Basically I can't connect to the internet. What fixes it temporarily
>is if I release all and then renew all through WINIPCFG. After I do this I
>can get onto the net. However, once I reboot, I can no longer get on and I
>have to do the WINIPCFG release/renew again if I want to connect.
>
>
>
> I've tried all the winsock fixes there are. I've scanned with multiple
> anti-virus scanners as well as anti-spyware programs. I've come up with
> no spyware or viruses on the computer. I've uninstalled all network
> programs such as tcp/ip and windows networking and reinstalled them to no
> avail.
>
>
>
> I really need to figure this out without formatting.
>
>
>
> If anyone can help, please let me know what worked for you.
>
>
 
G

Guest

Guest
Archived from groups: microsoft.public.win98.gen_discussion (More info?)

You left out one rather important bit of data--how are you connecting to
the internet? Cable modem, DSL? Only one machine on the network, or is
the modem shared by more than one machine, and if so, is there a router
involved?

As Spock might say, there is insufficient data to support any
conclusions.

--
Gary S. Terhune
MS MVP Shell/User
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

"Nocturnal" <nocturnal@anonymous.com> wrote in message
news:OvFIqmIeFHA.2420@TK2MSFTNGP12.phx.gbl...
>I have a computer that I'm trying to fix, it has Win98SE installed on
>to it. Basically I can't connect to the internet. What fixes it
>temporarily is if I release all and then renew all through WINIPCFG.
>After I do this I can get onto the net. However, once I reboot, I can
>no longer get on and I have to do the WINIPCFG release/renew again if I
>want to connect.
>
>
>
> I've tried all the winsock fixes there are. I've scanned with
> multiple anti-virus scanners as well as anti-spyware programs. I've
> come up with no spyware or viruses on the computer. I've uninstalled
> all network programs such as tcp/ip and windows networking and
> reinstalled them to no avail.
>
>
>
> I really need to figure this out without formatting.
>
>
>
> If anyone can help, please let me know what worked for you.
>
>
 
G

Guest

Guest
Archived from groups: microsoft.public.win98.gen_discussion (More info?)

Basically I work at a computer repair store and we're connected via a cable
modem along with a router. This computer WAS working fine on our network
when we sent the computer home with the customer. Upon getting home, the
customer FUBAR'd something while trying to install MSN.

The computer has a fresh installation of Windows 98 second edition. Some
how some way there is IE6 on the computer. I guess the client must have
downloaded and installed it.

If there is any other pertinent information that you need, please, just ask.
Thank you for your time MVP.

"Gary S. Terhune" <grystnews@mvps.org> wrote in message
news:eeoTCtIeFHA.1356@TK2MSFTNGP10.phx.gbl...
> You left out one rather important bit of data--how are you connecting to
> the internet? Cable modem, DSL? Only one machine on the network, or is the
> modem shared by more than one machine, and if so, is there a router
> involved?
>
> As Spock might say, there is insufficient data to support any conclusions.
>
> --
> Gary S. Terhune
> MS MVP Shell/User
> http://www.grystmill.com/articles/cleanboot.htm
> http://www.grystmill.com/articles/security.htm
>
> "Nocturnal" <nocturnal@anonymous.com> wrote in message
> news:OvFIqmIeFHA.2420@TK2MSFTNGP12.phx.gbl...
>>I have a computer that I'm trying to fix, it has Win98SE installed on to
>>it. Basically I can't connect to the internet. What fixes it temporarily
>>is if I release all and then renew all through WINIPCFG. After I do this I
>>can get onto the net. However, once I reboot, I can no longer get on and
>>I have to do the WINIPCFG release/renew again if I want to connect.
>>
>>
>>
>> I've tried all the winsock fixes there are. I've scanned with multiple
>> anti-virus scanners as well as anti-spyware programs. I've come up with
>> no spyware or viruses on the computer. I've uninstalled all network
>> programs such as tcp/ip and windows networking and reinstalled them to no
>> avail.
>>
>>
>>
>> I really need to figure this out without formatting.
>>
>>
>>
>> If anyone can help, please let me know what worked for you.
>>
>>
>
 
G

Guest

Guest
Archived from groups: microsoft.public.win98.gen_discussion (More info?)

Well, *you* may be nocturnal, and quite frequently so am I. But I'm
three hours ahead of you, and I'm about fried for today, <s>.

I'll see if some sleep brings any bright ideas to the fore.

--
Gary S. Terhune
MS MVP Shell/User
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

"Nocturnal" <nocturnal@anonymous.com> wrote in message
news:%23oob8vIeFHA.2688@TK2MSFTNGP14.phx.gbl...
> Basically I work at a computer repair store and we're connected via a
> cable modem along with a router. This computer WAS working fine on
> our network when we sent the computer home with the customer. Upon
> getting home, the customer FUBAR'd something while trying to install
> MSN.
>
> The computer has a fresh installation of Windows 98 second edition.
> Some how some way there is IE6 on the computer. I guess the client
> must have downloaded and installed it.
>
> If there is any other pertinent information that you need, please,
> just ask. Thank you for your time MVP.
>
> "Gary S. Terhune" <grystnews@mvps.org> wrote in message
> news:eeoTCtIeFHA.1356@TK2MSFTNGP10.phx.gbl...
>> You left out one rather important bit of data--how are you connecting
>> to the internet? Cable modem, DSL? Only one machine on the network,
>> or is the modem shared by more than one machine, and if so, is there
>> a router involved?
>>
>> As Spock might say, there is insufficient data to support any
>> conclusions.
>>
>> --
>> Gary S. Terhune
>> MS MVP Shell/User
>> http://www.grystmill.com/articles/cleanboot.htm
>> http://www.grystmill.com/articles/security.htm
>>
>> "Nocturnal" <nocturnal@anonymous.com> wrote in message
>> news:OvFIqmIeFHA.2420@TK2MSFTNGP12.phx.gbl...
>>>I have a computer that I'm trying to fix, it has Win98SE installed on
>>>to it. Basically I can't connect to the internet. What fixes it
>>>temporarily is if I release all and then renew all through WINIPCFG.
>>>After I do this I can get onto the net. However, once I reboot, I
>>>can no longer get on and I have to do the WINIPCFG release/renew
>>>again if I want to connect.
>>>
>>>
>>>
>>> I've tried all the winsock fixes there are. I've scanned with
>>> multiple anti-virus scanners as well as anti-spyware programs. I've
>>> come up with no spyware or viruses on the computer. I've
>>> uninstalled all network programs such as tcp/ip and windows
>>> networking and reinstalled them to no avail.
>>>
>>>
>>>
>>> I really need to figure this out without formatting.
>>>
>>>
>>>
>>> If anyone can help, please let me know what worked for you.
>>>
>>>
>>
>
>
 
G

Guest

Guest
Archived from groups: microsoft.public.win98.gen_discussion (More info?)

Nocturnal wrote:
> I have a computer that I'm trying to fix, it has Win98SE installed on to it.
> Basically I can't connect to the internet. What fixes it temporarily is if
> I release all and then renew all through WINIPCFG. After I do this I can
> get onto the net. However, once I reboot, I can no longer get on and I have
> to do the WINIPCFG release/renew again if I want to connect.
>
> I've tried all the winsock fixes there are. I've scanned with multiple
> anti-virus scanners as well as anti-spyware programs. I've come up with no
> spyware or viruses on the computer. I've uninstalled all network programs
> such as tcp/ip and windows networking and reinstalled them to no avail.
>
> I really need to figure this out without formatting.
>
> If anyone can help, please let me know what worked for you.

Looks like a NIC driver / power managment related problem. Okay,
probably not power managment related in Windows 98SE, but may still be
bad driver configuration (e.g. wrong Media Type setting).

Right click that network neighbourhood thing and see properties. Then
the dialog for NIC configuration (click a NIC, properties, advanced).

What also pops to mind is that a firewall might have been installed and
then inapropriately uninstalled (or plain deleted). That usually screws
up the connection.

If nothing else, you can still put in an invisibble start-up batch that
does release all and renew all. I have made the program that starts the
batch invisibly for other reasons and I can send you a copy if you wish.

--
Model: INFJ
Primary function: Coprocessor
Secondary function: Cluster commander

Yes I'm a therian:
http://www.wikitherian.org

Powered by Deamons(TM).

....to live your life fast
and powerfull; and then
live your life just to keep
the Deamons at bay.
 
G

Guest

Guest
Archived from groups: microsoft.public.win98.gen_discussion (More info?)

Yes, the thing is when I first reinstalled Windows I installed some other
driver for this NIC card as I used Everest instead of looking at the card
itself and using that as a guide. So, it may very well be a driver
conflict. However, the card specifically says Netgear on it so I opted and
used the right driver.
"Jure Sah" <jure.sah@guest.arnes.si> wrote in message
news:eek:nTue.12924$F6.2787228@news.siol.net...
> Nocturnal wrote:
>> I have a computer that I'm trying to fix, it has Win98SE installed on to
>> it. Basically I can't connect to the internet. What fixes it temporarily
>> is if I release all and then renew all through WINIPCFG. After I do this
>> I can get onto the net. However, once I reboot, I can no longer get on
>> and I have to do the WINIPCFG release/renew again if I want to connect.
>>
>> I've tried all the winsock fixes there are. I've scanned with multiple
>> anti-virus scanners as well as anti-spyware programs. I've come up with
>> no spyware or viruses on the computer. I've uninstalled all network
>> programs such as tcp/ip and windows networking and reinstalled them to no
>> avail.
>>
>> I really need to figure this out without formatting.
>>
>> If anyone can help, please let me know what worked for you.
>
> Looks like a NIC driver / power managment related problem. Okay, probably
> not power managment related in Windows 98SE, but may still be bad driver
> configuration (e.g. wrong Media Type setting).
>
> Right click that network neighbourhood thing and see properties. Then the
> dialog for NIC configuration (click a NIC, properties, advanced).
>
> What also pops to mind is that a firewall might have been installed and
> then inapropriately uninstalled (or plain deleted). That usually screws up
> the connection.
>
> If nothing else, you can still put in an invisibble start-up batch that
> does release all and renew all. I have made the program that starts the
> batch invisibly for other reasons and I can send you a copy if you wish.
>
> --
> Model: INFJ
> Primary function: Coprocessor
> Secondary function: Cluster commander
>
> Yes I'm a therian:
> http://www.wikitherian.org
>
> Powered by Deamons(TM).
>
> ...to live your life fast
> and powerfull; and then
> live your life just to keep
> the Deamons at bay.
>
 
G

Guest

Guest
Archived from groups: microsoft.public.win98.gen_discussion (More info?)

Well, having cogitated, and first disclaiming any in-depth knowledge of
networking issues, I would uninstall MSN, then use the "wipe ENUM key"
method for rebuilding the hardware profile (though you might get away
with selective cleansing of Device Manager in Safe Mode.) And pray.

I hate MSN and everything it does to a system, but that also goes for
AOL, Earthlink Total Access and all installations of that ilk. I've seen
too many situations similar to yours where such installations mucked up
things but good, and only rather drastic measures would cure the
problem--up to and including flattening the system altogether. If a full
rebuild was avoided, it usually included detailed cleansing of the
program at fault from the system (hours of searching and deleting files
and Registry entries) and quite often required the DEL-ENUM method.
Cleansing Device Manager in Safe Mode is a standard procedure in my
book, but it isn't always enough.

Or you could let the client off cheap and use Jure Sah's batch file,
<s>.

--
Gary S. Terhune
MS MVP Shell/User
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

"Nocturnal" <nocturnal@anonymous.com> wrote in message
news:ORw7nsPeFHA.2548@TK2MSFTNGP10.phx.gbl...
> Yes, the thing is when I first reinstalled Windows I installed some
> other driver for this NIC card as I used Everest instead of looking at
> the card itself and using that as a guide. So, it may very well be a
> driver conflict. However, the card specifically says Netgear on it so
> I opted and used the right driver.
> "Jure Sah" <jure.sah@guest.arnes.si> wrote in message
> news:eek:nTue.12924$F6.2787228@news.siol.net...
>> Nocturnal wrote:
>>> I have a computer that I'm trying to fix, it has Win98SE installed
>>> on to it. Basically I can't connect to the internet. What fixes it
>>> temporarily is if I release all and then renew all through WINIPCFG.
>>> After I do this I can get onto the net. However, once I reboot, I
>>> can no longer get on and I have to do the WINIPCFG release/renew
>>> again if I want to connect.
>>>
>>> I've tried all the winsock fixes there are. I've scanned with
>>> multiple anti-virus scanners as well as anti-spyware programs. I've
>>> come up with no spyware or viruses on the computer. I've
>>> uninstalled all network programs such as tcp/ip and windows
>>> networking and reinstalled them to no avail.
>>>
>>> I really need to figure this out without formatting.
>>>
>>> If anyone can help, please let me know what worked for you.
>>
>> Looks like a NIC driver / power managment related problem. Okay,
>> probably not power managment related in Windows 98SE, but may still
>> be bad driver configuration (e.g. wrong Media Type setting).
>>
>> Right click that network neighbourhood thing and see properties. Then
>> the dialog for NIC configuration (click a NIC, properties, advanced).
>>
>> What also pops to mind is that a firewall might have been installed
>> and then inapropriately uninstalled (or plain deleted). That usually
>> screws up the connection.
>>
>> If nothing else, you can still put in an invisibble start-up batch
>> that does release all and renew all. I have made the program that
>> starts the batch invisibly for other reasons and I can send you a
>> copy if you wish.
>>
>> --
>> Model: INFJ
>> Primary function: Coprocessor
>> Secondary function: Cluster commander
>>
>> Yes I'm a therian:
>> http://www.wikitherian.org
>>
>> Powered by Deamons(TM).
>>
>> ...to live your life fast
>> and powerfull; and then
>> live your life just to keep
>> the Deamons at bay.
>>
>
>
 
G

Guest

Guest
Archived from groups: microsoft.public.win98.gen_discussion (More info?)

have you tried uninstalling msn?

...Rex..
 
G

Guest

Guest
Archived from groups: microsoft.public.win98.gen_discussion (More info?)

You might do well to ask this in the win98.networking group.

BTW, there is nothing wrong with installing IE6 SP1, and it is surprising that you
did a Win98SE installation and then did not install the critical updates, of which
IE6 SP1 is one.

MSN.....<gack!>
Did you manage to uninstall MSN completely?
How long has it been since the installation of MSN? You may be able to get back to
a working connection by doing a scanreg /restore if you can restore to a date just
prior to the client's machinations, without going back too far and breaking later
installations of apps.
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm


"Nocturnal" <nocturnal@anonymous.com> wrote in message
news:%23oob8vIeFHA.2688@TK2MSFTNGP14.phx.gbl...
> Basically I work at a computer repair store and we're connected via a cable
> modem along with a router. This computer WAS working fine on our network
> when we sent the computer home with the customer. Upon getting home, the
> customer FUBAR'd something while trying to install MSN.
>
> The computer has a fresh installation of Windows 98 second edition. Some
> how some way there is IE6 on the computer. I guess the client must have
> downloaded and installed it.
>
> If there is any other pertinent information that you need, please, just ask.
> Thank you for your time MVP.
>
> "Gary S. Terhune" <grystnews@mvps.org> wrote in message
> news:eeoTCtIeFHA.1356@TK2MSFTNGP10.phx.gbl...
> > You left out one rather important bit of data--how are you connecting to
> > the internet? Cable modem, DSL? Only one machine on the network, or is the
> > modem shared by more than one machine, and if so, is there a router
> > involved?
> >
> > As Spock might say, there is insufficient data to support any conclusions.
> >
> > --
> > Gary S. Terhune
> > MS MVP Shell/User
> > http://www.grystmill.com/articles/cleanboot.htm
> > http://www.grystmill.com/articles/security.htm
> >
> > "Nocturnal" <nocturnal@anonymous.com> wrote in message
> > news:OvFIqmIeFHA.2420@TK2MSFTNGP12.phx.gbl...
> >>I have a computer that I'm trying to fix, it has Win98SE installed on to
> >>it. Basically I can't connect to the internet. What fixes it temporarily
> >>is if I release all and then renew all through WINIPCFG. After I do this I
> >>can get onto the net. However, once I reboot, I can no longer get on and
> >>I have to do the WINIPCFG release/renew again if I want to connect.
> >>
> >>
> >>
> >> I've tried all the winsock fixes there are. I've scanned with multiple
> >> anti-virus scanners as well as anti-spyware programs. I've come up with
> >> no spyware or viruses on the computer. I've uninstalled all network
> >> programs such as tcp/ip and windows networking and reinstalled them to no
> >> avail.
> >>
> >>
> >>
> >> I really need to figure this out without formatting.
> >>
> >>
> >>
> >> If anyone can help, please let me know what worked for you.
> >>
> >>
> >
>
>
 
G

Guest

Guest
Archived from groups: microsoft.public.win98.gen_discussion (More info?)

Nocturnal wrote:
> Yes, the thing is when I first reinstalled Windows I installed some other
> driver for this NIC card as I used Everest instead of looking at the card
> itself and using that as a guide. So, it may very well be a driver
> conflict. However, the card specifically says Netgear on it so I opted and
> used the right driver.

Still there could be additional settings within the driver no?

I had a simmilar situation at work where I had two machines with the
same network card (an old firewall was taken appart, producing two
identical old but high-end network cards) and there was no way in hell
they would ever work, until I pluged both of them in the same hub (which
is odd if you ask me). It turns out there was a problem in the "media
type" thing settings and the cards needed another one using the same
standards to LCC with.

Since then I always check those settings with every computer I set up.
Usually the case that there is also a "Preformance mode" or "Packet
prioritization" set to "Disabled" by default and other such stupid
things, that basically need to be set to "Auto" and "Enabled" whenever
possible unless the network is 100% sure to be something specific (a
fixed setting of 100mbps full duplex when the computer is connected
directly to a 100mbps-full-duplex-capable switch will speed up the bootup).

As said: Network neigbouhood > right-click > properties > click NIC >
properties > Advanced > make sure everything is as it should be.

--
Model: INFJ
Primary function: Coprocessor
Secondary function: Cluster commander

Yes I'm a therian:
http://www.wikitherian.org

Powered by Deamons(TM).

....to live your life fast
and powerfull; and then
live your life just to keep
the Deamons at bay.