cd-rom not recognized

kah

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Apr 2, 2005
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Archived from groups: microsoft.public.win98.gen_discussion (More info?)

Running windows 98 and everything had been fine. Tried to add a new sound
card, and windows quit recognizing my cd rom drive. It is still seen by the
bios. Have removed the sound card and returned everything to previous state
and still no drive. Pleas ehelp!
--
kah
 
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Archived from groups: microsoft.public.win98.gen_discussion (More info?)

"kah" <kah@discussions.microsoft.com> wrote in message
news:F0116031-6932-4232-879E-CB8F98A0BD1B@microsoft.com...

> Running windows 98 and everything had been fine. Tried to add a new sound
> card, and windows quit recognizing my cd rom drive. It is still seen by
the
> bios. Have removed the sound card and returned everything to previous
state
> and still no drive. Pleas ehelp!

Have you tried / Control Panel / Add New Hardware
?

--
Don Phillipson
Carlsbad Springs
(Ottawa, Canada)
 
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Archived from groups: microsoft.public.win98.gen_discussion (More info?)

http://support.microsoft.com/default.aspx?scid=KB;EN-US;q237948
Troubleshoot CD-R_W

http://support.microsoft.com/?kbid=218617
Troubleshoot CD-ROM or DVD-ROM

I guess, a first try would be...

(1) Boot to Safe Mode. (Hold F5 as you boot, or hold CTRL for the
Startup Menu, & select Safe Mode from that.)
(2) "START button, Settings, Control Panel, System, Device Manager tab".
(3) Open the CD-ROM branch, by clicking it's plus sign.
(4) Highlight each drive in that branch, & click "Remove".
(Safe Mode may reveal the presence of a "ghost".)
(5) Close up, & boot to Normal Mode.

Hopefully Windows will find the correct drivers, & all will be well.

As cquirke once said, "Control Panel, System, Performance tab". Are you
in "compatibility" mode? Then, try his site...
http://cquirke.mvps.org/9x/doscompat.htm

Also...
http://support.microsoft.com/default.aspx?scid=kb;en-us;130179&Product=w98
Troubleshooting MS-DOS Compatibility Mode on Hard Disks
(130179) - The Performance tab in System properties shows that one or
more of the hard disks in your computer is using MS-DOS Compatibility
mode. MS-DOS compatibility mode may be in use either for the file system
or for virtual memory. You may receive the...

Also...

To see whether the CD-ROM is physically functioning, it can be run
independently of Windows...

Get a Startup Diskette from
http://www.bootdisk.com/ , if you don't already have one from "Control
Panel, Add/Remove Programs, Startup Disk tab". Test the Startup
Diskette. Boot it, put in a CD and "DIR" the CD. It will say which
letter is the CD. (Otherwise, it is likely one letter higher than
normal.) That is, "DIR X:", where "X:" is the CD-ROM letter.

If you cannot boot the Startup Diskette, you must be sent into BIOS. If
the CD-ROM does work in DOS after the Diskette has boot, it is likely
there is a problem with the Windows 32-bit drivers or settings.


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR
pcrrcp@netzero.net
"kah" <kah@discussions.microsoft.com> wrote in message
news:F0116031-6932-4232-879E-CB8F98A0BD1B@microsoft.com...
| Running windows 98 and everything had been fine. Tried to add a new
sound
| card, and windows quit recognizing my cd rom drive. It is still seen
by the
| bios. Have removed the sound card and returned everything to previous
state
| and still no drive. Pleas ehelp!
| --
| kah