G
Guest
Guest
Archived from groups: microsoft.public.win98.gen_discussion (More info?)
Why does it always seem to happen in July & August (unless Symantec was
involved, of course...that's why I junked it)?
Anyway, last night I downloaded the most recent update for Office 2000
from the MS Office Update site.
During the install process (which follows automatically afterwards), and
after I'd inserted both Disc 1 and then Disc 2 of the original program
at the prompts, the install seemed to struggle.
Then, after a small clunk, it powered the PC straight off.
I booted up again, but it came up with error 0E at 0028:FFFFFFC9 and
powered off again.
Various things wot I tried next (in Safe Mode):
Removing the install files from c:\Windows\Temp.
Overinstalling the display drivers (SiS6326 - most up-to-date version).
I couldn't uninstall first because they don't appear in the program list
in SM.
Restoring a known working registry (from earlier that day - before the
screw-up).
Used the Windows Installer Clean Up to remove all installers relating to
Office (which meant, of course, that I lost Office and will have to
reinstall it when I get things sorted).
Ran Scandisk.
I may have tried other things, too, but it was late last night and I
can't remember now.
After each of these, the same thing happened: the PC would load until
just before the desktop appeared. At this point, the hourglass would run
on a black screen and the HDD would be very active. Then the 'clunk' and
power off (the 'clunk' is the normal one you get before a normal power-off).
But after the last thing I did (whatever it was) it booted into Normal
Mode without any apparent problems.Indeed, I used the PC for about an
hour, until I was browsing a page which had quite a few ads on it
(OpenOffice.org, ironically enough) when I got BSOD-ed with the
following: 0E at 0028:C003635B in VxD IFSMGR(01) + 00002997. When I
pressed a key, it powered off.
(Temperature doesn't seem to be an issue, judging by what I see in the
BIOS when rebooting immediately afterwards)
I've been using an internet machine in work today to try to find the
cause (apart from the Office Update, which was quite clearly screwed),
but didn't come up with much.
I then came home, booted into SM, said that I didn't want the SiS to be
available in all profiles, then rebooted into Normal Mode.
Which it did, but still apparently with the SiS display drivers active.
This was about 20 minutes ago, but who knows how long it'll last.
Any thoughts as to what may have caused all this, and what I can do to
fix it if it keeps happening?
TIA
--
Regards
Nigel Stapley
www.judgemental.plus.com
<reply-to will bounce>
Why does it always seem to happen in July & August (unless Symantec was
involved, of course...that's why I junked it)?
Anyway, last night I downloaded the most recent update for Office 2000
from the MS Office Update site.
During the install process (which follows automatically afterwards), and
after I'd inserted both Disc 1 and then Disc 2 of the original program
at the prompts, the install seemed to struggle.
Then, after a small clunk, it powered the PC straight off.
I booted up again, but it came up with error 0E at 0028:FFFFFFC9 and
powered off again.
Various things wot I tried next (in Safe Mode):
Removing the install files from c:\Windows\Temp.
Overinstalling the display drivers (SiS6326 - most up-to-date version).
I couldn't uninstall first because they don't appear in the program list
in SM.
Restoring a known working registry (from earlier that day - before the
screw-up).
Used the Windows Installer Clean Up to remove all installers relating to
Office (which meant, of course, that I lost Office and will have to
reinstall it when I get things sorted).
Ran Scandisk.
I may have tried other things, too, but it was late last night and I
can't remember now.
After each of these, the same thing happened: the PC would load until
just before the desktop appeared. At this point, the hourglass would run
on a black screen and the HDD would be very active. Then the 'clunk' and
power off (the 'clunk' is the normal one you get before a normal power-off).
But after the last thing I did (whatever it was) it booted into Normal
Mode without any apparent problems.Indeed, I used the PC for about an
hour, until I was browsing a page which had quite a few ads on it
(OpenOffice.org, ironically enough) when I got BSOD-ed with the
following: 0E at 0028:C003635B in VxD IFSMGR(01) + 00002997. When I
pressed a key, it powered off.
(Temperature doesn't seem to be an issue, judging by what I see in the
BIOS when rebooting immediately afterwards)
I've been using an internet machine in work today to try to find the
cause (apart from the Office Update, which was quite clearly screwed),
but didn't come up with much.
I then came home, booted into SM, said that I didn't want the SiS to be
available in all profiles, then rebooted into Normal Mode.
Which it did, but still apparently with the SiS display drivers active.
This was about 20 minutes ago, but who knows how long it'll last.
Any thoughts as to what may have caused all this, and what I can do to
fix it if it keeps happening?
TIA
--
Regards
Nigel Stapley
www.judgemental.plus.com
<reply-to will bounce>