Anothter "EXPLORER caused an invalid page fault in module ..

G

Guest

Guest
Archived from groups: microsoft.public.win98.apps,microsoft.public.win98.gen_discussion (More info?)

Hi there,


I hope somebody might be able to help....

Looking through Google and other resources this is an obvious "million
times" asked question howoever I'm still not able to resolve the issue
and iI have not quite seen the exact symptoms mentioned before.

Using WIN98SE as of yesterday afternoon IE6 (SP1) failed to load
"Internet Explorer has encountered a problem"...

I was also unable to launch properly Explorer (not Internet Explorer) ,
"My Computer". Or "Control Panel" Each time I got a "Error Message:
Explorer Caused an Invalid Page Fault in Module Unknown......". If I
clicked on "Close" though twice Explorer would launch as you might
expect and I would get the relevant window as expected.

IE6 still failed to start.

I tried a repair - no difference and finally returned to previous config
which put me back to IE5.

All worked OK - IE5 launched and Explorer, My Computer and Control Panel
worked first time.

I tried a Windows update to IE6 and the faults returned.

I've tried some of possible solutions mentioned such as a new
comctl32.dll, checking .cpl files deleting my .pwl file and so on but I
still end up having the symptoms described - go back to IE5 and I'm OK.

Any suggestions as to what might be my problem or where to look.

Many thanks.
 
G

Guest

Guest
Archived from groups: microsoft.public.win98.apps,microsoft.public.win98.gen_discussion (More info?)

If I understand correctly, IE6 did not install completely. The first thing
that I'd suggest trying when an application does not install correctly is to
run the Msconfig utility, choose selective startup, and then deselect
Startup items. Once you have restarted, I would then try the installation
again. If IE6 did not complete the installation, then it's entirely
possible that mismatched files are causing the problem.

Before running the installation again, I would also run Ad-Aware or another
Anti-Parasite program. You'll find links to several here:

http://www.aumha.org/secure.htm

PattyL



<explorer@funkyfreddy.fsnet.co.uk> wrote in message
news:42EF5C7D.60CA@funkyfreddy.fsnet.co.uk...
> Hi there,
>
>
> I hope somebody might be able to help....
>
> Looking through Google and other resources this is an obvious "million
> times" asked question howoever I'm still not able to resolve the issue
> and iI have not quite seen the exact symptoms mentioned before.
>
> Using WIN98SE as of yesterday afternoon IE6 (SP1) failed to load
> "Internet Explorer has encountered a problem"...
>
> I was also unable to launch properly Explorer (not Internet Explorer) ,
> "My Computer". Or "Control Panel" Each time I got a "Error Message:
> Explorer Caused an Invalid Page Fault in Module Unknown......". If I
> clicked on "Close" though twice Explorer would launch as you might
> expect and I would get the relevant window as expected.
>
> IE6 still failed to start.
>
> I tried a repair - no difference and finally returned to previous config
> which put me back to IE5.
>
> All worked OK - IE5 launched and Explorer, My Computer and Control Panel
> worked first time.
>
> I tried a Windows update to IE6 and the faults returned.
>
> I've tried some of possible solutions mentioned such as a new
> comctl32.dll, checking .cpl files deleting my .pwl file and so on but I
> still end up having the symptoms described - go back to IE5 and I'm OK.
>
> Any suggestions as to what might be my problem or where to look.
>
> Many thanks.
>
 
G

Guest

Guest
Archived from groups: microsoft.public.win98.apps,microsoft.public.win98.gen_discussion (More info?)

PattyL wrote:

Hi,

Thanks for the prompt reply and input

>If I understand correctly, IE6 did not install completely.

I should have added (or at least made clear) I had been running IE6
(SP1) without any problems for some time - something happened as of
yesterday afternoon :-(

>The first thing
>that I'd suggest trying when an application does not install correctly is to
>run the Msconfig utility, choose selective startup, and then deselect
>Startup items. Once you have restarted, I would then try the installation
>again.

I'll take a look at that option.

>If IE6 did not complete the installation, then it's entirely
>possible that mismatched files are causing the problem.

It looks that way for some reason - I can't really recall doing anything
that would have caused the problem to appear. IE6 was working OK as were
Explorer, Control Panel and so on.

Just which/what !

>Before running the installation again, I would also run Ad-Aware or another
>Anti-Parasite program. You'll find links to several here:

Thanks - I have adaware on this PC and have just tried the latest
versions of Grisoft AVG and Avast ANti-Virus wich have returned clean
bills of health.
 
G

Guest

Guest
Archived from groups: microsoft.public.win98.apps,microsoft.public.win98.gen_discussion (More info?)

As PattyL wisely said, turn off all you see in MSCONFIG, Startup tab,
except perhaps the two LoadPowerProfiles & ScanRegistry. And check again
you are free of viruses/spyware.

Is your system clock/date correct? If it is off by a lot (months),
Windows update will not work.

Here is one thing to try... Most of the following shall never return
again, and were work files, pre-V4 Windows Update:

(a) "START, Settings, Folder Options, View tab"; bolt "Show all
files" & UNcheck "Hide file extensions...".
(b) Open Explorer to "C:\Program Files\WindowsUpdate", and
(c) Delete everything in this folder EXCEPT the V4 folder.
(d) Open the V4 folder, and delete everything in it EXCEPT for the
"iuhist.xml" file.

Try the other measures in this URL...
http://support.microsoft.com/?kbid=319585
WINUP: "Software Update Incomplete, This Windows Update Software Did Not
Update Successfully" Error Message When You Visit the Windows Update Web
Site

Here's another one saying delete TIFs, etc...
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q243787
WINUP: Error Message: Cannot Display Page


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR
pcrrcp@netzero.net
<explorer@funkyfreddy.fsnet.co.uk> wrote in message
news:42EF8258.5C21@funkyfreddy.fsnet.co.uk...
| PattyL wrote:
|
| Hi,
|
| Thanks for the prompt reply and input
|
| >If I understand correctly, IE6 did not install completely.
|
| I should have added (or at least made clear) I had been running IE6
| (SP1) without any problems for some time - something happened as of
| yesterday afternoon :-(
|
| >The first thing
| >that I'd suggest trying when an application does not install
correctly is to
| >run the Msconfig utility, choose selective startup, and then deselect
| >Startup items. Once you have restarted, I would then try the
installation
| >again.
|
| I'll take a look at that option.
|
| >If IE6 did not complete the installation, then it's entirely
| >possible that mismatched files are causing the problem.
|
| It looks that way for some reason - I can't really recall doing
anything
| that would have caused the problem to appear. IE6 was working OK as
were
| Explorer, Control Panel and so on.
|
| Just which/what !
|
| >Before running the installation again, I would also run Ad-Aware or
another
| >Anti-Parasite program. You'll find links to several here:
|
| Thanks - I have adaware on this PC and have just tried the latest
| versions of Grisoft AVG and Avast ANti-Virus wich have returned clean
| bills of health.
|
 
G

Guest

Guest
Archived from groups: microsoft.public.win98.apps,microsoft.public.win98.gen_discussion (More info?)

Yes, that was not clear. Since you said unable to load IE6 and unable to
launch Explorer, I took that to be two different things - load as in install
and launch as in start the application.

Did you try restoring the registry from the day previous to the problem
occurring using Scanreg /restore?

Since you are back in IE5, the focus needs to be to try to get a good
install of IE6 (assuming that you want to upgrade) and the best chance of
doing that is to disable all startup items so that nothing should be loading
up that would interfere with the installation process.

PattyL

It must have been a very recent installation of IE6 if
<explorer@funkyfreddy.fsnet.co.uk> wrote in message
news:42EF8258.5C21@funkyfreddy.fsnet.co.uk...
> PattyL wrote:
>
> Hi,
>
> Thanks for the prompt reply and input
>
>>If I understand correctly, IE6 did not install completely.
>
> I should have added (or at least made clear) I had been running IE6
> (SP1) without any problems for some time - something happened as of
> yesterday afternoon :-(
>
>>The first thing
>>that I'd suggest trying when an application does not install correctly is
>>to
>>run the Msconfig utility, choose selective startup, and then deselect
>>Startup items. Once you have restarted, I would then try the installation
>>again.
>
> I'll take a look at that option.
>
>>If IE6 did not complete the installation, then it's entirely
>>possible that mismatched files are causing the problem.
>
> It looks that way for some reason - I can't really recall doing anything
> that would have caused the problem to appear. IE6 was working OK as were
> Explorer, Control Panel and so on.
>
> Just which/what !
>
>>Before running the installation again, I would also run Ad-Aware or
>>another
>>Anti-Parasite program. You'll find links to several here:
>
> Thanks - I have adaware on this PC and have just tried the latest
> versions of Grisoft AVG and Avast ANti-Virus wich have returned clean
> bills of health.
>