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Windows 98 start up

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  • Windows 98
  • Kernel32
  • Microsoft
  • Windows
Last response: in Windows 95/98/ME
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Anonymous
August 8, 2005 11:18:04 AM

Archived from groups: microsoft.public.win98.gen_discussion (More info?)

When I start win98 I get error message
MSGSRV32 caused an invalid page fault in module KERNEL32.dll
and I get no further

More about : windows start

Anonymous
August 8, 2005 11:18:05 AM

Archived from groups: microsoft.public.win98.gen_discussion (More info?)

>When I start win98 I get error message
>MSGSRV32 caused an invalid page fault in module KERNEL32.dll
>and I get no further

Troubleshooting should follow this logic:

1. Start Win95/98 in Safe Mode.
If the trouble does not appear in Safe Mode, then the trouble is
caused by software conflicts or defects. Investigate each of the
functions that Safe Mode turns off.

2. If the trouble also occurs in Safe Mode, rename the current Windows
folder and reinstall Win95/98 into an empty folder.
If the trouble does not appear with a fresh installation, the trouble
is caused by something you have added to Win95/98 (but something that
is not turned off by Safe Mode).

3. If the trouble occurs even with a fresh install of Windows, the
trouble is arising in hardware.

Safe Mode does the following:
(a) bypasses config.sys and autoexec.bat
(b) prevents programs from starting automatically (from win.ini
or the startup folder)
(c) uses standard VGA video
(d) prevents a network from being started
(e) disables protected mode device drivers (those listed in
Device Manager)
(f) bypasses the [boot] and [386Enh] sections of system.ini
For more details, see document 122051 in the Microsoft KnowledgeBase.

If Safe Mode makes the problem go away, you can try tests from the
list below to pin down the cause of the problem. For more elaborate
instructions, see document 156126 in the KnowledgeBase, which explains
how to do troubleshooting in Safe Mode.

With Windows 98, you can use MSConfig to help you run the tests below.
With Windows 95, you can use Startup Control Panel. Startup Control
Panel is similar to the Msconfig utility that ships in Windows 98. It
can make troubleshooting easier by removing and restoring items from
the Windows startup. You can get Startup Control Panel as freeware
from:

http://home.ptd.net/~don5408/toolbox/startupcpl/

Startup Cop can also disable items loading at Windows startup and it
is freeware. You can download Startup Cop from:

http://www.zdnet.com/downloads/stories/info/0,,77594,.h...

Yet another option is msconfig.exe as adapted to Win95:

http://www2.whidbey.net/djdenham/Msconfig.htm

1. Change the video driver to Microsoft's Standard Display Adapter
(VGA). Restart Windows and test.

2. Rename the Config.sys and Autoexec.bat to Config.sss and
Autoexec.bbb, or edit them so that the only things loading are
absolutely necessary for the computer to run. The latter items might
be a SCSI driver for the harddrive, or disk management software for an
EIDE drive. Deactivate EVERYTHING else by putting REM in front of
that line. Reboot the computer and test.

3. Remove EVERYTHING from the Start Menu/Startup folder by dragging
their icons onto the desktop. Also disable or uninstall all utilities
that are running TSR (such as Norton Navigator, SoftRam or Macafee
AV). Restart Windows and test.

4. Rename the Win.ini and System.ini to Win.iii and System.iii. Then
make a copy of System.cb and name it System.ini. Do not rename
System.cb itself. Edit the new System.ini as follows: Add
device=*vmd
to the [386Enh] section, and add
drivers=mmsystem.dll
mouse.drv=mouse.drv
to the [boot] section. Restart Windows. You probably will have no
mouse so you'll have to use keystrokes to do the following. Go into
Device Manager and select the mouse (which will have a yellow
exclamation point). Click "Remove." Again, restart Windows. Windows
should find the mouse and install software for it. Test.

5. With Windows 98, run the System File Checker. Go to Start/Run and
enter "sfc".

6. Rename the current Windows folder (directory). Then install
Win95/98 to a new, empty folder. Test. If problem does not occur, it
was caused by something in the old installation. I recommend that you
keep this new installation and reinstall your Windows applications.

When you reinstall applications, install Windows applications that
were written for Win95/98 or WinNT but do not install older
applications that were written for Windows 3.x. Install only one
application at a time and test the system thoroughly before installing
another application. Before you install and application, make a system
snapshot with a program such as ConfigSafe; this will allow you to
revert to the previous situation if (when) you install an application
that causes trouble. With Win98, it is also possible to run "ScanReg
/Backup" before you install an application, which allows you to
restore the Registry if (when) you install an application that causes
trouble. However, it is safer to make a complete system backup and
recovery with ConfigSafe or a similar product.

The following articles explain how to install into a new folder:

How to Reinstall Windows 95 to a New Folder [142096]
http://support.microsoft.com/support/kb/articles/142/0/...

How to Install Windows 98 to a New Folder [193902]
http://support.microsoft.com/support/kb/articles/193/9/...

Information about reinstalling is also on www.windowsreinstall.com.


Bill Starbuck (MVP)
Anonymous
August 8, 2005 6:26:40 PM

Archived from groups: microsoft.public.win98.gen_discussion (More info?)

Here's a couple of articles to check out:

http://support.microsoft.com/?kbid=187965
http://support.microsoft.com/?kbid=209321
--
Regards


Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo



"Brin SJ" <Brin SJ@discussions.microsoft.com> wrote in message
news:869C1E6C-F006-4E04-AC8D-F58DFA787355@microsoft.com...
> When I start win98 I get error message
> MSGSRV32 caused an invalid page fault in module KERNEL32.dll
> and I get no further
Anonymous
August 11, 2005 4:41:58 PM

Archived from groups: microsoft.public.win98.gen_discussion (More info?)

Hi
I am having the same exact problems. I am sure it does not have anything to
do with hardware as this boots into WinXP without any problems (it is a dual
boot system): This computer worked fine until about 2 weeks ago. I was
installing a new printer software in Win98 and the driver installation fail
to complete everytime and gives some kind of error. and I ditched the
printer, assuming the software is bad. My reaction was to update my
computer virus as well as Microsoft updates. But things took a turn for the
worst yesterday: I was installing another printer and the "building driver
information database" started up and then gave error: "MSGSRV32 an error has
occurred ....bla bla bla (close) (Ignore).
I chose (Close) and the crashed. I turned of computer and turn on again
after about 2 minutes. Computer start booting up and started the "building
driver information database" thing then MSGSR32 caused a general protection
fault in module setupx.dll at 0004:00005dll.....bla bla bla. Of course the
computer fail to boot into Win98se. I am thinking virus. anybody has any
info/help this I would appreciate the help


"Bill Starbuck" <no_email@please.com> wrote in message
news:jrvef1lsr92n42tm05mbaqi6uc3r5i5bbk@4ax.com...
> >When I start win98 I get error message
>>MSGSRV32 caused an invalid page fault in module KERNEL32.dll
>>and I get no further
>
> Troubleshooting should follow this logic:
>
> 1. Start Win95/98 in Safe Mode.
> If the trouble does not appear in Safe Mode, then the trouble is
> caused by software conflicts or defects. Investigate each of the
> functions that Safe Mode turns off.
>
> 2. If the trouble also occurs in Safe Mode, rename the current Windows
> folder and reinstall Win95/98 into an empty folder.
> If the trouble does not appear with a fresh installation, the trouble
> is caused by something you have added to Win95/98 (but something that
> is not turned off by Safe Mode).
>
> 3. If the trouble occurs even with a fresh install of Windows, the
> trouble is arising in hardware.
>
> Safe Mode does the following:
> (a) bypasses config.sys and autoexec.bat
> (b) prevents programs from starting automatically (from win.ini
> or the startup folder)
> (c) uses standard VGA video
> (d) prevents a network from being started
> (e) disables protected mode device drivers (those listed in
> Device Manager)
> (f) bypasses the [boot] and [386Enh] sections of system.ini
> For more details, see document 122051 in the Microsoft KnowledgeBase.
>
> If Safe Mode makes the problem go away, you can try tests from the
> list below to pin down the cause of the problem. For more elaborate
> instructions, see document 156126 in the KnowledgeBase, which explains
> how to do troubleshooting in Safe Mode.
>
> With Windows 98, you can use MSConfig to help you run the tests below.
> With Windows 95, you can use Startup Control Panel. Startup Control
> Panel is similar to the Msconfig utility that ships in Windows 98. It
> can make troubleshooting easier by removing and restoring items from
> the Windows startup. You can get Startup Control Panel as freeware
> from:
>
> http://home.ptd.net/~don5408/toolbox/startupcpl/
>
> Startup Cop can also disable items loading at Windows startup and it
> is freeware. You can download Startup Cop from:
>
> http://www.zdnet.com/downloads/stories/info/0,,77594,.h...
>
> Yet another option is msconfig.exe as adapted to Win95:
>
> http://www2.whidbey.net/djdenham/Msconfig.htm
>
> 1. Change the video driver to Microsoft's Standard Display Adapter
> (VGA). Restart Windows and test.
>
> 2. Rename the Config.sys and Autoexec.bat to Config.sss and
> Autoexec.bbb, or edit them so that the only things loading are
> absolutely necessary for the computer to run. The latter items might
> be a SCSI driver for the harddrive, or disk management software for an
> EIDE drive. Deactivate EVERYTHING else by putting REM in front of
> that line. Reboot the computer and test.
>
> 3. Remove EVERYTHING from the Start Menu/Startup folder by dragging
> their icons onto the desktop. Also disable or uninstall all utilities
> that are running TSR (such as Norton Navigator, SoftRam or Macafee
> AV). Restart Windows and test.
>
> 4. Rename the Win.ini and System.ini to Win.iii and System.iii. Then
> make a copy of System.cb and name it System.ini. Do not rename
> System.cb itself. Edit the new System.ini as follows: Add
> device=*vmd
> to the [386Enh] section, and add
> drivers=mmsystem.dll
> mouse.drv=mouse.drv
> to the [boot] section. Restart Windows. You probably will have no
> mouse so you'll have to use keystrokes to do the following. Go into
> Device Manager and select the mouse (which will have a yellow
> exclamation point). Click "Remove." Again, restart Windows. Windows
> should find the mouse and install software for it. Test.
>
> 5. With Windows 98, run the System File Checker. Go to Start/Run and
> enter "sfc".
>
> 6. Rename the current Windows folder (directory). Then install
> Win95/98 to a new, empty folder. Test. If problem does not occur, it
> was caused by something in the old installation. I recommend that you
> keep this new installation and reinstall your Windows applications.
>
> When you reinstall applications, install Windows applications that
> were written for Win95/98 or WinNT but do not install older
> applications that were written for Windows 3.x. Install only one
> application at a time and test the system thoroughly before installing
> another application. Before you install and application, make a system
> snapshot with a program such as ConfigSafe; this will allow you to
> revert to the previous situation if (when) you install an application
> that causes trouble. With Win98, it is also possible to run "ScanReg
> /Backup" before you install an application, which allows you to
> restore the Registry if (when) you install an application that causes
> trouble. However, it is safer to make a complete system backup and
> recovery with ConfigSafe or a similar product.
>
> The following articles explain how to install into a new folder:
>
> How to Reinstall Windows 95 to a New Folder [142096]
> http://support.microsoft.com/support/kb/articles/142/0/...
>
> How to Install Windows 98 to a New Folder [193902]
> http://support.microsoft.com/support/kb/articles/193/9/...
>
> Information about reinstalling is also on www.windowsreinstall.com.
>
>
> Bill Starbuck (MVP)
Anonymous
August 11, 2005 6:16:07 PM

Archived from groups: microsoft.public.win98.gen_discussion (More info?)

http://support.microsoft.com/default.aspx?scid=kb;en-us;306618
Error Message When You Start Your Computer: Msgsrv32 Caused Segment Not
Present Fault in Module Setupx.dll

It says to extract a new copy of Setupx.dll. Yours is corrupt!


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR
pcrrcp@netzero.net
"stewart allen" <stewartallen@comcast.net> wrote in message
news:e9trbOpnFHA.3120@TK2MSFTNGP09.phx.gbl...
| Hi
| I am having the same exact problems. I am sure it does not have
anything to
| do with hardware as this boots into WinXP without any problems (it is
a dual
| boot system): This computer worked fine until about 2 weeks ago. I was
| installing a new printer software in Win98 and the driver installation
fail
| to complete everytime and gives some kind of error. and I ditched the
| printer, assuming the software is bad. My reaction was to update my
| computer virus as well as Microsoft updates. But things took a turn
for the
| worst yesterday: I was installing another printer and the "building
driver
| information database" started up and then gave error: "MSGSRV32 an
error has
| occurred ....bla bla bla (close) (Ignore).
| I chose (Close) and the crashed. I turned of computer and turn on
again
| after about 2 minutes. Computer start booting up and started the
"building
| driver information database" thing then MSGSR32 caused a general
protection
| fault in module setupx.dll at 0004:00005dll.....bla bla bla. Of course
the
| computer fail to boot into Win98se. I am thinking virus. anybody has
any
| info/help this I would appreciate the help
|
|
| "Bill Starbuck" <no_email@please.com> wrote in message
| news:jrvef1lsr92n42tm05mbaqi6uc3r5i5bbk@4ax.com...
| > >When I start win98 I get error message
| >>MSGSRV32 caused an invalid page fault in module KERNEL32.dll
| >>and I get no further
| >
| > Troubleshooting should follow this logic:
| >
| > 1. Start Win95/98 in Safe Mode.
| > If the trouble does not appear in Safe Mode, then the trouble is
| > caused by software conflicts or defects. Investigate each of the
| > functions that Safe Mode turns off.
| >
| > 2. If the trouble also occurs in Safe Mode, rename the current
Windows
| > folder and reinstall Win95/98 into an empty folder.
| > If the trouble does not appear with a fresh installation, the
trouble
| > is caused by something you have added to Win95/98 (but something
that
| > is not turned off by Safe Mode).
| >
| > 3. If the trouble occurs even with a fresh install of Windows, the
| > trouble is arising in hardware.
| >
| > Safe Mode does the following:
| > (a) bypasses config.sys and autoexec.bat
| > (b) prevents programs from starting automatically (from win.ini
| > or the startup folder)
| > (c) uses standard VGA video
| > (d) prevents a network from being started
| > (e) disables protected mode device drivers (those listed in
| > Device Manager)
| > (f) bypasses the [boot] and [386Enh] sections of system.ini
| > For more details, see document 122051 in the Microsoft
KnowledgeBase.
| >
| > If Safe Mode makes the problem go away, you can try tests from the
| > list below to pin down the cause of the problem. For more elaborate
| > instructions, see document 156126 in the KnowledgeBase, which
explains
| > how to do troubleshooting in Safe Mode.
| >
| > With Windows 98, you can use MSConfig to help you run the tests
below.
| > With Windows 95, you can use Startup Control Panel. Startup Control
| > Panel is similar to the Msconfig utility that ships in Windows 98.
It
| > can make troubleshooting easier by removing and restoring items from
| > the Windows startup. You can get Startup Control Panel as freeware
| > from:
| >
| > http://home.ptd.net/~don5408/toolbox/startupcpl/
| >
| > Startup Cop can also disable items loading at Windows startup and it
| > is freeware. You can download Startup Cop from:
| >
| > http://www.zdnet.com/downloads/stories/info/0,,77594,.h...
| >
| > Yet another option is msconfig.exe as adapted to Win95:
| >
| > http://www2.whidbey.net/djdenham/Msconfig.htm
| >
| > 1. Change the video driver to Microsoft's Standard Display Adapter
| > (VGA). Restart Windows and test.
| >
| > 2. Rename the Config.sys and Autoexec.bat to Config.sss and
| > Autoexec.bbb, or edit them so that the only things loading are
| > absolutely necessary for the computer to run. The latter items
might
| > be a SCSI driver for the harddrive, or disk management software for
an
| > EIDE drive. Deactivate EVERYTHING else by putting REM in front of
| > that line. Reboot the computer and test.
| >
| > 3. Remove EVERYTHING from the Start Menu/Startup folder by dragging
| > their icons onto the desktop. Also disable or uninstall all
utilities
| > that are running TSR (such as Norton Navigator, SoftRam or Macafee
| > AV). Restart Windows and test.
| >
| > 4. Rename the Win.ini and System.ini to Win.iii and System.iii. Then
| > make a copy of System.cb and name it System.ini. Do not rename
| > System.cb itself. Edit the new System.ini as follows: Add
| > device=*vmd
| > to the [386Enh] section, and add
| > drivers=mmsystem.dll
| > mouse.drv=mouse.drv
| > to the [boot] section. Restart Windows. You probably will have no
| > mouse so you'll have to use keystrokes to do the following. Go into
| > Device Manager and select the mouse (which will have a yellow
| > exclamation point). Click "Remove." Again, restart Windows. Windows
| > should find the mouse and install software for it. Test.
| >
| > 5. With Windows 98, run the System File Checker. Go to Start/Run and
| > enter "sfc".
| >
| > 6. Rename the current Windows folder (directory). Then install
| > Win95/98 to a new, empty folder. Test. If problem does not occur, it
| > was caused by something in the old installation. I recommend that
you
| > keep this new installation and reinstall your Windows applications.
| >
| > When you reinstall applications, install Windows applications that
| > were written for Win95/98 or WinNT but do not install older
| > applications that were written for Windows 3.x. Install only one
| > application at a time and test the system thoroughly before
installing
| > another application. Before you install and application, make a
system
| > snapshot with a program such as ConfigSafe; this will allow you to
| > revert to the previous situation if (when) you install an
application
| > that causes trouble. With Win98, it is also possible to run "ScanReg
| > /Backup" before you install an application, which allows you to
| > restore the Registry if (when) you install an application that
causes
| > trouble. However, it is safer to make a complete system backup and
| > recovery with ConfigSafe or a similar product.
| >
| > The following articles explain how to install into a new folder:
| >
| > How to Reinstall Windows 95 to a New Folder [142096]
| > http://support.microsoft.com/support/kb/articles/142/0/...
| >
| > How to Install Windows 98 to a New Folder [193902]
| > http://support.microsoft.com/support/kb/articles/193/9/...
| >
| > Information about reinstalling is also on www.windowsreinstall.com.
| >
| >
| > Bill Starbuck (MVP)
|
|
!