Can't open Control panel or device mgr.

Archived from groups: microsoft.public.win98.gen_discussion (More info?)

A friend dropped off computer (HP win98). The modem doesn't connect.
I got a new modem but when I started computer to try and open device manager
so
I could uninstall the old modem, I discovered I can't get Control Panel to
open. When I right click on my computer and click on Properties, nothing
happens.

Any clues???

Thanks
40 answers Last reply
More about open control panel device
  1. Archived from groups: microsoft.public.win98.gen_discussion (More info?)

    Try this first:
    Extract a new copy of RUNDLL32.EXE from either your Windows 98 CD or from the CAB
    files on your hard drive, whichever you have, to the Windows folder, using the
    "Extract one file" option of System File Checker (SFC).

    See here for details and examples:
    How to use System File Checker (SFC) to extract a file:
    http://www.rickrogers.org/sfc.htm#1pp
    http://www.rickrogers.org/sfc.htm#2pp

    HOW TO: Extract Original Compressed Windows Files:
    http://support.microsoft.com/default.aspx?scid=kb;EN-US;129605#5
    --
    Glen Ventura, MS MVP Shell/User, A+
    http://dts-l.org/goodpost.htm


    "Lyn" <lyn777@bellsouth.net> wrote in message
    news:BjNNe.880$ZD4.180@bignews3.bellsouth.net...
    > A friend dropped off computer (HP win98). The modem doesn't connect.
    > I got a new modem but when I started computer to try and open device manager
    > so
    > I could uninstall the old modem, I discovered I can't get Control Panel to
    > open. When I right click on my computer and click on Properties, nothing
    > happens.
    >
    > Any clues???
    >
    > Thanks
    >
    >
  2. Archived from groups: microsoft.public.win98.gen_discussion (More info?)

    THANK YOU!!!! That worked! I just extracted RUNDLL.32.EXE and bingo. I
    can get in to everything!!!
    Thanks again!!!

    "glee" <glee29@spamindspring.com> wrote in message
    news:uUO2ZIdpFHA.2504@tk2msftngp13.phx.gbl...
    > Try this first:
    > Extract a new copy of RUNDLL32.EXE from either your Windows 98 CD or from
    the CAB
    > files on your hard drive, whichever you have, to the Windows folder, using
    the
    > "Extract one file" option of System File Checker (SFC).
    >
    > See here for details and examples:
    > How to use System File Checker (SFC) to extract a file:
    > http://www.rickrogers.org/sfc.htm#1pp
    > http://www.rickrogers.org/sfc.htm#2pp
    >
    > HOW TO: Extract Original Compressed Windows Files:
    > http://support.microsoft.com/default.aspx?scid=kb;EN-US;129605#5
    > --
    > Glen Ventura, MS MVP Shell/User, A+
    > http://dts-l.org/goodpost.htm
    >
    >
    > "Lyn" <lyn777@bellsouth.net> wrote in message
    > news:BjNNe.880$ZD4.180@bignews3.bellsouth.net...
    > > A friend dropped off computer (HP win98). The modem doesn't connect.
    > > I got a new modem but when I started computer to try and open device
    manager
    > > so
    > > I could uninstall the old modem, I discovered I can't get Control Panel
    to
    > > open. When I right click on my computer and click on Properties,
    nothing
    > > happens.
    > >
    > > Any clues???
    > >
    > > Thanks
    > >
    > >
    >
  3. Archived from groups: microsoft.public.win98.gen_discussion (More info?)

    My victory dance was a bit pre-mature. It worked for a minute. Now I can't
    get in again.
    Here is the situation. My friend's computer has a dialup modem which
    wouldn't connect.
    I got a new one for her and before I put it in, I tried to go to control
    panel, system to start
    Device Manager to uninstall the old modem driver. I couldn't open device
    manager because
    I couldn't open control panel. And right click My Computer wouldn't work
    either. I did the
    extraction of rundll32.exe and I could see inside My Computer again. Soooo,
    I thought I would
    try the old modem again incase it actually did work. I couldn't get into
    My Computer again or
    Control Panel. So I just redid the whole extraction process again. Now it
    didn't work. I can't
    open My Computer or Control Panel. I just clicked on Word (MS application)
    and it doesn't
    work either. Ohhhhh dear. It seems a lot of things aren't working.

    What to try??

    Thanks so much for your help. This friend has no money and she's old enough
    that she should
    probably be in nursing home. But she does love to email her grand kids.

    Thanks so much!!!
  4. Archived from groups: microsoft.public.win98.gen_discussion (More info?)

    I just started an sfc and it is finding lots of files (arp.exe, ftp.exe,
    ipconfig.exe, ping.exe, route.exe, telenet.exe tracert.exe, winipcfg.exe -
    that's where I stopped figuring there are too many to list) that have been
    changed from 1/10/03 to 4/23/99. What could have done that? The poor dear
    does have some data on this hard drive. The computer isn't worth much. Can
    I restore the OS without losing her data?

    I haven't worked with win98 much and for a long time at that.

    Thanks again!!!
  5. Archived from groups: microsoft.public.win98.gen_discussion (More info?)

    (1) Better update definitions, & run a virus scan.
    (2) Have you done a Tweak with TWeakUI? Then, perhaps undo that.
    (3) Here is how to troubleshoot the Control Panel...

    http://support.microsoft.com/default.aspx?scid=kb;en-us;299923&Product=w98
    How to Troubleshoot Control Panel Issues in Windows
    (299923) - When you attempt to open Control Panel (click Start , point
    to Settings , and then click Control Panel ), it does not open as you
    expect. One or more of the following may occur: You receive an error
    message similar to the following: Program has...

    http://support.microsoft.com/default.aspx?scid=kb;en-us;192806
    How to Run Control Panel Tools by Typing a Command
    (192806) - This article describes how to run Control Panel tools in
    Windows by typing a command at a command prompt or in the Open box.

    http://support.microsoft.com/default.aspx?scid=kb;en-us;149648&Product=w98
    Description of Control Panel (.cpl) Files

    (4) Here are articles about My Computer...

    http://search.support.microsoft.com/kb/c.asp?fr=0&SD=GN&LN=EN-US MSKB
    Search "Explorer caused"; Windows 98; Full Text; Exact Phrase; comes up
    with many, inc. these that mention My Computer...

    http://support.microsoft.com/default.aspx?scid=kb;en-us;148322&Product=w98
    Err Msg: Explorer Caused a Page Fault in Module Shell32.dll
    (148322) - When you try to open My Computer, Control Panel, or the
    Printers folder, you may receive one of the following error messages:
    Explorer caused an invalid page fault in module Shell32.dll. -or-
    Explorer caused a divide error in module Shell32.dll.

    http://support.microsoft.com/default.aspx?scid=kb;en-us;227152&Product=w98
    Error Message: Explorer Caused an Invalid Page Fault in Pdm.dll
    (227152) - When you use Windows Explorer or features in Windows that use
    Windows Explorer (such as My Computer), you may receive the following
    error message: Explorer caused an invalid page fault in PDM.DLL.

    http://support.microsoft.com/default.aspx?scid=kb;en-us;311359&Product=w98
    An Invalid Page Fault Occurs in Module Shdocvw.dll When You Open My
    Computer or Control Panel
    (311359) - When you attempt to open My Computer or Control Panel, you
    may receive the following error message: Explorer caused an invalid page
    fault in module SHDOCVW.dll

    BUT, urlmon.dll has legitimately been updated since those .cab's came
    out...

    URLMON.DLL
    Desc: OLE32 Extensions for Win32
    Loc: C:\WINDOWS\SYSTEM
    Size: 495,104 bytes
    Mod: Tuesday, December 07, 2004 05:37:46 PM
    Ver: 6.00.2800.1485


    --
    Thanks or Good Luck,
    There may be humor in this post, and,
    Naturally, you will not sue,
    should things get worse after this,
    PCR
    pcrrcp@netzero.net
    "Lyn" <lyn777@bellsouth.net> wrote in message
    news:uxONe.38948$rp.6479@bignews1.bellsouth.net...
    | My victory dance was a bit pre-mature. It worked for a minute. Now I
    can't
    | get in again.
    | Here is the situation. My friend's computer has a dialup modem which
    | wouldn't connect.
    | I got a new one for her and before I put it in, I tried to go to
    control
    | panel, system to start
    | Device Manager to uninstall the old modem driver. I couldn't open
    device
    | manager because
    | I couldn't open control panel. And right click My Computer wouldn't
    work
    | either. I did the
    | extraction of rundll32.exe and I could see inside My Computer again.
    Soooo,
    | I thought I would
    | try the old modem again incase it actually did work. I couldn't get
    into
    | My Computer again or
    | Control Panel. So I just redid the whole extraction process again.
    Now it
    | didn't work. I can't
    | open My Computer or Control Panel. I just clicked on Word (MS
    application)
    | and it doesn't
    | work either. Ohhhhh dear. It seems a lot of things aren't working.
    |
    | What to try??
    |
    | Thanks so much for your help. This friend has no money and she's old
    enough
    | that she should
    | probably be in nursing home. But she does love to email her grand
    kids.
    |
    | Thanks so much!!!
    |
    |
  6. Archived from groups: microsoft.public.win98.gen_discussion (More info?)

    "Brian A." <gonefish'n@afarawaylake> wrote in message
    news:OqUOh1dpFHA.3084@TK2MSFTNGP09.phx.gbl...
    > Will it boot to Safe Mode? If you can remove any/all modem devices in
    Device
    > Manager.\


    Yes it does get into safe mode and yes I could remove modem from Device Mgr.
    Since everything I have
    tried works in safe mode, why doesn't it work in normal start??

    Thanks much!!!!
  7. Archived from groups: microsoft.public.win98.gen_discussion (More info?)

    I can't add much to what Jeff Richards has posted in his reply already. Replacing
    rundll and having it work and then stop working again, sounds a lot like a virus or
    other malware is involved. Considering all the other problems that you are
    reporting, Jeff's suggestion of copying off the data and doing a format /clean
    install is the best option.

    SFC is a "dumb" program...it can only compare files to its database....and if you
    don't manually have it update the database every time an update or program is
    installed or removed, the database is pretty useless, along with the apps
    recommendations.

    Don't throw away the old modem yet....it is likely that your connection problems
    were not due to the modem, but due to malware. One thing you should try is to get
    the device names and models from Device Manager so that you know what drivers to
    look for if you need them after a clean install of Windows. Try getting into Device
    Manager this way:
    Click Start> Run, type the following and click OK:
    C:\WINDOWS\CONTROL.EXE Sysdm.cpl, System,1
    --
    Glen Ventura, MS MVP Shell/User, A+
    http://dts-l.org/goodpost.htm


    "Lyn" <lyn777@bellsouth.net> wrote in message
    news:aJONe.38957$rp.7395@bignews1.bellsouth.net...
    > I just started an sfc and it is finding lots of files (arp.exe, ftp.exe,
    > ipconfig.exe, ping.exe, route.exe, telenet.exe tracert.exe, winipcfg.exe -
    > that's where I stopped figuring there are too many to list) that have been
    > changed from 1/10/03 to 4/23/99. What could have done that? The poor dear
    > does have some data on this hard drive. The computer isn't worth much. Can
    > I restore the OS without losing her data?
    >
    > I haven't worked with win98 much and for a long time at that.
    >
    > Thanks again!!!
    >
    >
  8. Archived from groups: microsoft.public.win98.gen_discussion (More info?)

    Because the malware is apparently not loading in Safe Mode. It is probably loading
    through one of the startup locations, either the StartUp folder, or one of the Run*
    keys in the Registry. Safe Mode does not process any of those startup locations.

    If you want to get an idea what is happening in terms of what malware is on the
    system, download Hijack This on your computer and transfer it to the problem
    computer, then run it, save the log and post back with it. Generally I do not
    suggest posting HJT logs here, but rather in a forum that specialises in deciphering
    them. In this case, it may help to do a quick look at it here, as I think you may
    find enough malware to warrant a format/reinstall rather than attempting to clean
    the system. Even if not, judging from the other problems presented, a reinstall is
    likely the way to go.

    Here is my standard "blurb" on using HJT:

    Download, unzip, and run Hijack This from one of these locations:
    http://www.majorgeeks.com/download3155.html
    http://www.spywareinfo.com/downloads/tools/HijackThis.exe
    Unzip to a folder *other than* your Desktop or the Temp folder, double-click
    HijackThis.exe, and hit "Scan".

    When the scan is finished, the "Scan" button will change into a "Save Log"
    button.
    Press that, save the log somewhere you can find it (Desktop, My Documents, or
    similar).
    Most of what it lists will be harmless or even required, so do NOT fix anything yet.

    Copy the log files and paste them into a new post at ONE of these forums:
    http://forum.aumha.org/viewforum.php?f=30
    http://forums.spywareinfo.com/,
    http://castlecops.com/forum67.html
    (For right now, just post it in a reply to this message)

    In your post, please state your problem clearly and what you've done so far to fix
    it.

    The folks there will tell you what to remove.

    See the "housekeeping" you should complete before you post your log:
    http://aumha.org/forum/viewtopic.php?t=4075

    A tutorial for using Hijack This is located here:
    http://tomcoyote.com/hjt/

    You may need to run HJT from Safe Mode, if there are problems running it in normal
    mode.
    --
    Glen Ventura, MS MVP Shell/User, A+
    http://dts-l.org/goodpost.htm


    "Lyn" <lyn777@bellsouth.net> wrote in message
    news:t4PNe.38963$rp.22478@bignews1.bellsouth.net...
    >
    > "Brian A." <gonefish'n@afarawaylake> wrote in message
    > news:OqUOh1dpFHA.3084@TK2MSFTNGP09.phx.gbl...
    > > Will it boot to Safe Mode? If you can remove any/all modem devices in
    > Device
    > > Manager.\
    >
    >
    > Yes it does get into safe mode and yes I could remove modem from Device Mgr.
    > Since everything I have
    > tried works in safe mode, why doesn't it work in normal start??
    >
    > Thanks much!!!!
    >
    >
  9. Archived from groups: microsoft.public.win98.gen_discussion (More info?)

    "glee" <glee29@spamindspring.com> wrote in message
    news:O9zCeFepFHA.2444@tk2msftngp13.phx.gbl... Try getting into Device
    > Manager this way:
    > Click Start> Run, type the following and click OK:
    > C:\WINDOWS\CONTROL.EXE Sysdm.cpl, System,1

    Thanks, that worked!
  10. Archived from groups: microsoft.public.win98.gen_discussion (More info?)

    "glee" <glee29@spamindspring.com> wrote in message
    news:eX9ClLepFHA.3544@TK2MSFTNGP15.phx.gbl...
    > Because the malware is apparently not loading in Safe Mode. It is
    probably loading
    > through one of the startup locations, either the StartUp folder, or one of
    the Run*
    > keys in the Registry. Safe Mode does not process any of those startup
    locations.

    Thanks again for your very kind help. I have hijackthis on a cd but how do
    I move it from
    cd to desktop since I can't open My computer??

    Thanks
  11. Archived from groups: microsoft.public.win98.gen_discussion (More info?)

    "Lyn" <lyn777@bellsouth.net> wrote in message
    news:yOPNe.38991$rp.23524@bignews1.bellsouth.net...
    >
    > "glee" <glee29@spamindspring.com> wrote in message
    > news:eX9ClLepFHA.3544@TK2MSFTNGP15.phx.gbl...
    > > Because the malware is apparently not loading in Safe Mode. It is
    > probably loading
    > > through one of the startup locations, either the StartUp folder, or one of
    > the Run*
    > > keys in the Registry. Safe Mode does not process any of those startup
    > locations.
    >
    > Thanks again for your very kind help. I have hijackthis on a cd but how do
    > I move it from
    > cd to desktop since I can't open My computer??

    Can you open Windows Explorer? (Hold down the Windows key, and press the E key)

    Make a folder on her Desktop: right-click the Desktop, click New> Folder, and name
    it HijackThis.
    In Windows Explorer, right-click-drag HijackThis.exe to the new folder, release the
    right mouse button, and from the menu that appears, click Copy.

    If you can't open Windows Explorer either, I will have to give you DOS commands to
    use from an MS-DOS Prompt.
    --
    Glen Ventura, MS MVP Shell/User, A+
    http://dts-l.org/goodpost.htm
  12. Archived from groups: microsoft.public.win98.gen_discussion (More info?)

    "glee" <glee29@spamindspring.com> wrote in message
    news:O09DunepFHA.3064@TK2MSFTNGP15.phx.gbl...
    >
    > Can you open Windows Explorer? (Hold down the Windows key, and press the E
    key)
    >
    > Make a folder on her Desktop: right-click the Desktop, click New> Folder,
    and name
    > it HijackThis.
    > In Windows Explorer, right-click-drag HijackThis.exe to the new folder,
    release the
    > right mouse button, and from the menu that appears, click Copy.
    >
    > If you can't open Windows Explorer either, I will have to give you DOS
    commands to
    > use from an MS-DOS Prompt.

    I got antzy and when ahead and pulled the harddrive and put it in my system.
    I just ran
    Micro Trend PC-cillin and it didn't find anything. I will go ahead and pull
    all the data and
    reinstall. At this point, it seems the fastest way out. If you have any
    suggestions, please
    respond.

    Thank YOU so much for all of your help!!!
  13. Archived from groups: microsoft.public.win98.gen_discussion (More info?)

    "Lyn" <lyn777@bellsouth.net> wrote in message
    news:RuQNe.916$ZD4.104@bignews3.bellsouth.net...
    >
    > "glee" <glee29@spamindspring.com> wrote in message
    > news:O09DunepFHA.3064@TK2MSFTNGP15.phx.gbl...
    > >
    > > Can you open Windows Explorer? (Hold down the Windows key, and press the E
    > key)
    > >
    > > Make a folder on her Desktop: right-click the Desktop, click New> Folder,
    > and name
    > > it HijackThis.
    > > In Windows Explorer, right-click-drag HijackThis.exe to the new folder,
    > release the
    > > right mouse button, and from the menu that appears, click Copy.
    > >
    > > If you can't open Windows Explorer either, I will have to give you DOS
    > commands to
    > > use from an MS-DOS Prompt.
    >
    > I got antzy and when ahead and pulled the harddrive and put it in my system.
    > I just ran
    > Micro Trend PC-cillin and it didn't find anything. I will go ahead and pull
    > all the data and
    > reinstall. At this point, it seems the fastest way out. If you have any
    > suggestions, please
    > respond.
    >
    > Thank YOU so much for all of your help!!!

    That is the best course considering the variety of problems that seem to be
    presenting. Hijack This was just to see what in particular showed up. PC-cillin
    didn't find anything...that is good, but still leaves a lot of possibilities. Virus
    scanners only detect viruses and some trojans. Much malware remains outside that
    scope. Please let us know how the format and reinstall goes...hopefully you have
    what you need to get it all straightened out.

    Here is a link to a good article on how to proceed:
    http://home.satx.rr.com/badour/html/w98_restore.html
    --
    Glen Ventura, MS MVP Shell/User, A+
    http://dts-l.org/goodpost.htm
  14. Archived from groups: microsoft.public.win98.gen_discussion (More info?)

    "glee" <glee29@spamindspring.com> wrote in message
    news:unc1W#epFHA.3544@TK2MSFTNGP15.phx.gbl...
    > "Lyn" <lyn777@bellsouth.net> wrote in message
    > news:RuQNe.916$ZD4.104@bignews3.bellsouth.net...
    > >
    > > "glee" <glee29@spamindspring.com> wrote in message
    > > news:O09DunepFHA.3064@TK2MSFTNGP15.phx.gbl...
    > > >
    > > > Can you open Windows Explorer? (Hold down the Windows key, and press
    the E
    > > key)
    > > >
    > > > Make a folder on her Desktop: right-click the Desktop, click New>
    Folder,
    > > and name
    > > > it HijackThis.

    Here is the log. I had to put drive back in the old computer to pull the
    product key for win98.
    Now it is working well enough for me to do this. Add erratic behavior to
    the list.
    hijackthis log

    Logfile of HijackThis v1.99.1
    Scan saved at 11:14:07 PM, on 8/20/05
    Platform: Windows 98 SE (Win9x 4.10.2222A)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\COMPAQ\INTERNET\ISDBDC.EXE
    C:\PROGRAM FILES\COMMON FILES\AOL\ACS\ACSD.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\ptsnoop.exe
    C:\COMPAQ\CPQINET\CPQINET.EXE
    C:\CPQS\BWTOOLS\SCCENTER.EXE
    C:\MOUSE\SYSTEM\EM_EXEC.EXE
    C:\WINDOWS\SYSTEM\LVCOMS.EXE
    C:\PROGRAM FILES\LOGITECH\IMAGESTUDIO\LOGITRAY.EXE
    C:\WINDOWS\SYSTEM\STIMON.EXE
    C:\WINDOWS\RunDLL.exe
    C:\PROGRAM FILES\LOGITECH\DESKTOP
    MESSENGER\8876480\PROGRAM\BACKWEB-8876480.EXE
    C:\PROGRAM FILES\WINDOWS MEDIA COMPONENTS\ENCODER\WMENCAGT.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\HIJACKTHIS\HIJACKTHIS.EXE
    C:\COMPAQ\CPQINET\CPQNPCSS.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
    http://desktop.presario.net/scripts/redirectors/presario/deskredir.dll?s=con
    sumer&LC=0409&c=1c00
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
    http://rd.companion.yahoo.com/slv/ycheck/as/*http://www.yahoo.com/search/ie.
    html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
    http://rd.companion.yahoo.com/slv/ycheck/as/*http://www.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =
    http://search.presario.net/scripts/redirectors/presario/srchredir.dll?c=1c00
    &s=searchbar&LC=0409
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =
    http://rd.companion.yahoo.com/slv/ycheck/as/*http://search.yahoo.com/search?
    p=%s
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft
    Internet Explorer provided by America Online
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
    Settings,ProxyOverride = localhost
    F1 - win.ini: run=hpfsched
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -
    C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -
    C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe
    powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
    O4 - HKLM\..\Run: [PTSNOOP] ptsnoop.exe
    O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button
    Support\cpqeadm.exe
    O4 - HKLM\..\Run: [EACLEAN] C:\Program Files\Compaq\Easy Access Button
    Support\eaclean.exe
    O4 - HKLM\..\Run: [CPQInet] c:\compaq\CPQInet\CpqInet.exe
    O4 - HKLM\..\Run: [cpqns] c:\compaq\cpqinet\cpqnpcss.exe
    O4 - HKLM\..\Run: [Service Connection] c:\cpqs\bwtools\sccenter.exe
    O4 - HKLM\..\Run: [EM_EXEC] C:\MOUSE\SYSTEM\EM_EXEC.EXE
    O4 - HKLM\..\Run: [LVComs] c:\windows\SYSTEM\LVComS.exe
    O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program
    Files\Logitech\ImageStudio\ISStart.exe
    O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program
    Files\Logitech\ImageStudio\LogiTray.exe
    O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe
    powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKLM\..\RunServices: [isdbdc] c:\compaq\internet\isdbdc.exe
    O4 - HKLM\..\RunServices: [AolAcsDaemon1] "C:\PROGRAM FILES\COMMON
    FILES\AOL\ACS\ACSD.EXE"
    O4 - HKCU\..\Run: [Taskbar Display Controls] RunDLL
    deskcp16.dll,QUICKRES_RUNDLLENTRY
    O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop
    Messenger\8876480\Program\BackWeb-8876480.exe
    O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft
    Office\Office\OSA9.EXE
    O4 - Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America
    Online 9.0\aoltray.exe
    O4 - Startup: Logitech Desktop Messenger.lnk = C:\Program
    Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
    O4 - Startup: Encoder Agent.lnk = C:\Program Files\Windows Media
    Components\Encoder\WMENCAGT.EXE
    O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} -
    C:\WINDOWS\web\related.htm
    O9 - Extra 'Tools' menuitem: Show &Related Links -
    {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra button: Translate - {06FE5D05-8F11-11d2-804F-00105A133818} -
    http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=avba
    belfish&c=1c00&lc=0409 (file missing)
    O9 - Extra 'Tools' menuitem: AV &Translate -
    {06FE5D05-8F11-11d2-804F-00105A133818} -
    http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=avba
    belfish&c=1c00&lc=0409 (file missing)
    O9 - Extra button: (no name) - {06FE5D02-8F11-11d2-804F-00105A133818} -
    http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=avli
    nksearch&c=1c00&lc=0409 (file missing)
    O9 - Extra 'Tools' menuitem: &Find Pages Linking to this URL -
    {06FE5D02-8F11-11d2-804F-00105A133818} -
    http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=avli
    nksearch&c=1c00&lc=0409 (file missing)
    O9 - Extra button: (no name) - {06FE5D03-8F11-11d2-804F-00105A133818} -
    http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=avho
    stsearch&c=1c00&lc=0409 (file missing)
    O9 - Extra 'Tools' menuitem: Find Other Pages on this &Host -
    {06FE5D03-8F11-11d2-804F-00105A133818} -
    http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=avho
    stsearch&c=1c00&lc=0409 (file missing)
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} -
    C:\WINDOWS\SYSTEM\Shdocvw.dll
    O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.aol.com
  15. Archived from groups: microsoft.public.win98.gen_discussion (More info?)

    Lyn,
    Giving that HJT log a quick look, I don't see any obvious evidence of malware. I do
    see that the computer in question is a Compaq, and based on that I am now hesitant
    to recommend a format and reinstall. Compaqs are a different animal from most
    computers, and I don't know how successful a format/reinstall would be. I generally
    avoid working on Compaqs, and what method of reinstall or restore they give you, I
    do not know.

    Try following the Windows 95/98 directions, in this MS KB article =>
    Control Panel Does Not Open:
    http://support.microsoft.com/?kbid=221153&sd=RMVP
    --
    Glen Ventura, MS MVP Shell/User, A+
    http://dts-l.org/goodpost.htm


    "Lyn" <lyn777@bellsouth.net> wrote in message
    news:zzSNe.30091$Rm3.8814@bignews4.bellsouth.net...
    >
    > "glee" <glee29@spamindspring.com> wrote in message
    > news:unc1W#epFHA.3544@TK2MSFTNGP15.phx.gbl...
    > > "Lyn" <lyn777@bellsouth.net> wrote in message
    > > news:RuQNe.916$ZD4.104@bignews3.bellsouth.net...
    > > >
    > > > "glee" <glee29@spamindspring.com> wrote in message
    > > > news:O09DunepFHA.3064@TK2MSFTNGP15.phx.gbl...
    > > > >
    > > > > Can you open Windows Explorer? (Hold down the Windows key, and press
    > the E
    > > > key)
    > > > >
    > > > > Make a folder on her Desktop: right-click the Desktop, click New>
    > Folder,
    > > > and name
    > > > > it HijackThis.
    >
    > Here is the log. I had to put drive back in the old computer to pull the
    > product key for win98.
    > Now it is working well enough for me to do this. Add erratic behavior to
    > the list.
    > hijackthis log
    >
    > Logfile of HijackThis v1.99.1
    > Scan saved at 11:14:07 PM, on 8/20/05
    > Platform: Windows 98 SE (Win9x 4.10.2222A)
    > MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
    >
    > Running processes:
    > C:\WINDOWS\SYSTEM\KERNEL32.DLL
    > C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    > C:\WINDOWS\SYSTEM\MPREXE.EXE
    > C:\WINDOWS\SYSTEM\MSTASK.EXE
    > C:\COMPAQ\INTERNET\ISDBDC.EXE
    > C:\PROGRAM FILES\COMMON FILES\AOL\ACS\ACSD.EXE
    > C:\WINDOWS\SYSTEM\mmtask.tsk
    > C:\WINDOWS\EXPLORER.EXE
    > C:\WINDOWS\TASKMON.EXE
    > C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    > C:\WINDOWS\ptsnoop.exe
    > C:\COMPAQ\CPQINET\CPQINET.EXE
    > C:\CPQS\BWTOOLS\SCCENTER.EXE
    > C:\MOUSE\SYSTEM\EM_EXEC.EXE
    > C:\WINDOWS\SYSTEM\LVCOMS.EXE
    > C:\PROGRAM FILES\LOGITECH\IMAGESTUDIO\LOGITRAY.EXE
    > C:\WINDOWS\SYSTEM\STIMON.EXE
    > C:\WINDOWS\RunDLL.exe
    > C:\PROGRAM FILES\LOGITECH\DESKTOP
    > MESSENGER\8876480\PROGRAM\BACKWEB-8876480.EXE
    > C:\PROGRAM FILES\WINDOWS MEDIA COMPONENTS\ENCODER\WMENCAGT.EXE
    > C:\WINDOWS\SYSTEM\WMIEXE.EXE
    > C:\WINDOWS\SYSTEM\SPOOL32.EXE
    > C:\HIJACKTHIS\HIJACKTHIS.EXE
    > C:\COMPAQ\CPQINET\CPQNPCSS.EXE
    >
    > R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
    > http://desktop.presario.net/scripts/redirectors/presario/deskredir.dll?s=con
    > sumer&LC=0409&c=1c00
    > R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
    > http://rd.companion.yahoo.com/slv/ycheck/as/*http://www.yahoo.com/search/ie.
    > html
    > R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
    > http://rd.companion.yahoo.com/slv/ycheck/as/*http://www.yahoo.com
    > R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =
    > http://search.presario.net/scripts/redirectors/presario/srchredir.dll?c=1c00
    > &s=searchbar&LC=0409
    > R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =
    > http://rd.companion.yahoo.com/slv/ycheck/as/*http://search.yahoo.com/search?
    > p=%s
    > R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft
    > Internet Explorer provided by America Online
    > R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
    > Settings,ProxyOverride = localhost
    > F1 - win.ini: run=hpfsched
    > O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -
    > C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
    > O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -
    > C:\WINDOWS\SYSTEM\MSDXM.OCX
    > O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
    > O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
    > O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe
    > powrprof.dll,LoadCurrentPwrScheme
    > O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    > O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
    > O4 - HKLM\..\Run: [PTSNOOP] ptsnoop.exe
    > O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button
    > Support\cpqeadm.exe
    > O4 - HKLM\..\Run: [EACLEAN] C:\Program Files\Compaq\Easy Access Button
    > Support\eaclean.exe
    > O4 - HKLM\..\Run: [CPQInet] c:\compaq\CPQInet\CpqInet.exe
    > O4 - HKLM\..\Run: [cpqns] c:\compaq\cpqinet\cpqnpcss.exe
    > O4 - HKLM\..\Run: [Service Connection] c:\cpqs\bwtools\sccenter.exe
    > O4 - HKLM\..\Run: [EM_EXEC] C:\MOUSE\SYSTEM\EM_EXEC.EXE
    > O4 - HKLM\..\Run: [LVComs] c:\windows\SYSTEM\LVComS.exe
    > O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program
    > Files\Logitech\ImageStudio\ISStart.exe
    > O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program
    > Files\Logitech\ImageStudio\LogiTray.exe
    > O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
    > O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe
    > powrprof.dll,LoadCurrentPwrScheme
    > O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    > O4 - HKLM\..\RunServices: [isdbdc] c:\compaq\internet\isdbdc.exe
    > O4 - HKLM\..\RunServices: [AolAcsDaemon1] "C:\PROGRAM FILES\COMMON
    > FILES\AOL\ACS\ACSD.EXE"
    > O4 - HKCU\..\Run: [Taskbar Display Controls] RunDLL
    > deskcp16.dll,QUICKRES_RUNDLLENTRY
    > O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop
    > Messenger\8876480\Program\BackWeb-8876480.exe
    > O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft
    > Office\Office\OSA9.EXE
    > O4 - Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America
    > Online 9.0\aoltray.exe
    > O4 - Startup: Logitech Desktop Messenger.lnk = C:\Program
    > Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
    > O4 - Startup: Encoder Agent.lnk = C:\Program Files\Windows Media
    > Components\Encoder\WMENCAGT.EXE
    > O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} -
    > C:\WINDOWS\web\related.htm
    > O9 - Extra 'Tools' menuitem: Show &Related Links -
    > {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    > O9 - Extra button: Translate - {06FE5D05-8F11-11d2-804F-00105A133818} -
    > http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=avba
    > belfish&c=1c00&lc=0409 (file missing)
    > O9 - Extra 'Tools' menuitem: AV &Translate -
    > {06FE5D05-8F11-11d2-804F-00105A133818} -
    > http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=avba
    > belfish&c=1c00&lc=0409 (file missing)
    > O9 - Extra button: (no name) - {06FE5D02-8F11-11d2-804F-00105A133818} -
    > http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=avli
    > nksearch&c=1c00&lc=0409 (file missing)
    > O9 - Extra 'Tools' menuitem: &Find Pages Linking to this URL -
    > {06FE5D02-8F11-11d2-804F-00105A133818} -
    > http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=avli
    > nksearch&c=1c00&lc=0409 (file missing)
    > O9 - Extra button: (no name) - {06FE5D03-8F11-11d2-804F-00105A133818} -
    > http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=avho
    > stsearch&c=1c00&lc=0409 (file missing)
    > O9 - Extra 'Tools' menuitem: Find Other Pages on this &Host -
    > {06FE5D03-8F11-11d2-804F-00105A133818} -
    > http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=avho
    > stsearch&c=1c00&lc=0409 (file missing)
    > O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} -
    > C:\WINDOWS\SYSTEM\Shdocvw.dll
    > O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
    > O14 - IERESET.INF: START_PAGE_URL=http://www.aol.com
    >
    >
    >
  16. Archived from groups: microsoft.public.win98.gen_discussion (More info?)

    Try running the applet directly. For instance, if you want to adjust modem
    settings, double-click c:\windows\system\modem.cpl, or inetcpl.cpl for
    internet options or sysdm.cpl for system.
    --
    Jeff Richards
    MS MVP (Windows - Shell/User)
    "Lyn" <lyn777@bellsouth.net> wrote in message
    news:BjNNe.880$ZD4.180@bignews3.bellsouth.net...
    >A friend dropped off computer (HP win98). The modem doesn't connect.
    > I got a new modem but when I started computer to try and open device
    > manager
    > so
    > I could uninstall the old modem, I discovered I can't get Control Panel to
    > open. When I right click on my computer and click on Properties, nothing
    > happens.
    >
    > Any clues???
    >
    > Thanks
    >
    >
  17. Archived from groups: microsoft.public.win98.gen_discussion (More info?)

    I noticed Backweb. Isn't that a bad guy?!

    "glee" <glee29@spamindspring.com> wrote in message
    news:#K$2BlgpFHA.4056@TK2MSFTNGP10.phx.gbl...
    > Lyn,
    > Giving that HJT log a quick look, I don't see any obvious evidence of
    malware. I do
    > see that the computer in question is a Compaq, and based on that I am now
    hesitant
    > to recommend a format and reinstall. Compaqs are a different animal from
    most
    > computers, and I don't know how successful a format/reinstall would be. I
    generally
    > avoid working on Compaqs, and what method of reinstall or restore they
    give you, I
    > do not know.
  18. Archived from groups: microsoft.public.win98.gen_discussion (More info?)

    The most effective procedure would be to copy the data she wants to keep off
    to a second device, wipe the drive and install from scratch. The simplest
    way to copy the data off is usually to install the drive in a different
    machine and copy whole folders (or even the whole disk) to another hard
    drive. Then you can create CDs for her from the copied data, after you work
    out what's important.

    If the previous fix worked for a while then stopped, that sounds like a
    virus, which makes the wipe option even more attractive.

    Another option is to buy a new hard drive, install it as primary with the
    old one as secondary and install Windows to the new drive. The old data is
    then available from the old drive, which can also be used as a backup.
    Repair shops will often do this as it can be cheaper than trying to recover
    a broken system.

    Re-installing a retail version of Windows won't affect data stored in
    locations such as My Documents or in application folders, but it's possible
    that some data such as e-mails will require special effort to get access to.
    Most OEM version will work the same way. However, be careful that you
    aren't using a special manufacturer's restore disk, as some of these wipe
    the disk before re-instating the system, and you will lose everything.
    --
    Jeff Richards
    MS MVP (Windows - Shell/User)
    "Lyn" <lyn777@bellsouth.net> wrote in message
    news:aJONe.38957$rp.7395@bignews1.bellsouth.net...
    >I just started an sfc and it is finding lots of files (arp.exe, ftp.exe,
    > ipconfig.exe, ping.exe, route.exe, telenet.exe tracert.exe, winipcfg.exe -
    > that's where I stopped figuring there are too many to list) that have been
    > changed from 1/10/03 to 4/23/99. What could have done that? The poor
    > dear
    > does have some data on this hard drive. The computer isn't worth much.
    > Can
    > I restore the OS without losing her data?
    >
    > I haven't worked with win98 much and for a long time at that.
    >
    > Thanks again!!!
    >
    >
  19. Archived from groups: microsoft.public.win98.gen_discussion (More info?)

    On this Compaq 7470, I had "Service Connection (BackWEB)" in "Control
    Panel, Add/Remove Programs". I clicked that. Then, I ran one of the
    SpyWare apps, which found many additional Registry and TIF entries to
    remove of the BackWEB.

    All is well here. I don't know whether it would be well with you.
    Naturally, afterwards, you may not use the "Service Connection", which
    never gave me much, anyway, but a big red "Q" in the Tray. You may
    continue to go to the Compaq site and do your own downloads. You
    possibly can even recover the BackWEB from that site or possibly from a
    QuickRestore Selective Restore.


    --
    Thanks or Good Luck,
    There may be humor in this post, and,
    Naturally, you will not sue,
    should things get worse after this,
    PCR
    pcrrcp@netzero.net
    "Lyn" <lyn777@bellsouth.net> wrote in message
    news:R8_Ne.18927$xW.8621@bignews6.bellsouth.net...
    | I noticed Backweb. Isn't that a bad guy?!
    |
    | "glee" <glee29@spamindspring.com> wrote in message
    | news:#K$2BlgpFHA.4056@TK2MSFTNGP10.phx.gbl...
    | > Lyn,
    | > Giving that HJT log a quick look, I don't see any obvious evidence
    of
    | malware. I do
    | > see that the computer in question is a Compaq, and based on that I
    am now
    | hesitant
    | > to recommend a format and reinstall. Compaqs are a different animal
    from
    | most
    | > computers, and I don't know how successful a format/reinstall would
    be. I
    | generally
    | > avoid working on Compaqs, and what method of reinstall or restore
    they
    | give you, I
    | > do not know.
    |
    |
  20. Archived from groups: microsoft.public.win98.gen_discussion (More info?)

    "PCR" <pcrrcp@netzero.net> wrote in message
    news:ea2xPxlpFHA.4088@TK2MSFTNGP15.phx.gbl...
    > On this Compaq 7470, I had "Service Connection (BackWEB)" in "Control
    > Panel, Add/Remove Programs". I clicked that. Then, I ran one of the
    > SpyWare apps, which found many additional Registry and TIF entries to
    > remove of the BackWEB.

    Thanks PCR!!! That was a big help. I removed Service Connect just to be on
    the safe side. But then, that leaves me wondering what the heck went wrong
    with
    this machine (Compaq 7588).
  21. Archived from groups: microsoft.public.win98.gen_discussion (More info?)

    Backweb is used by many OEM and also by a number of software companies, to update
    their products. It is even used by at least one anti-virus app for updating. It
    can *also* be used by spyware. In this case, it is used by Compaq's updating
    mechanism. As PCR mentions, you can uninstall it from Add\Remove and then clean up
    behind it with Ad-Aware. First press Ctrl+Alt+delete, and End Task on the backweb
    app, then go to Control Panel> Add\Remove Programs and uninstall it. It may not be
    listed as "BackWeb"....instead the entry may be something like Compaq or H-P
    Software Updates, or Web Updates, or Service Connection, or similar.

    Also, see here=> Foistware: BackWeb:
    http://www.cexx.org/dlgli.htm
    --
    Glen Ventura, MS MVP Shell/User, A+
    http://dts-l.org/goodpost.htm


    "Lyn" <lyn777@bellsouth.net> wrote in message
    news:R8_Ne.18927$xW.8621@bignews6.bellsouth.net...
    > I noticed Backweb. Isn't that a bad guy?!
    >
    > "glee" <glee29@spamindspring.com> wrote in message
    > news:#K$2BlgpFHA.4056@TK2MSFTNGP10.phx.gbl...
    > > Lyn,
    > > Giving that HJT log a quick look, I don't see any obvious evidence of
    > malware. I do
    > > see that the computer in question is a Compaq, and based on that I am now
    > hesitant
    > > to recommend a format and reinstall. Compaqs are a different animal from
    > most
    > > computers, and I don't know how successful a format/reinstall would be. I
    > generally
    > > avoid working on Compaqs, and what method of reinstall or restore they
    > give you, I
    > > do not know.
    >
    >
  22. Archived from groups: microsoft.public.win98.gen_discussion (More info?)

    You did say...
    "I just started an sfc and it is finding lots of files (arp.exe,
    ftp.exe,
    ipconfig.exe, ping.exe, route.exe, telenet.exe tracert.exe,
    winipcfg.exe -
    that's where I stopped figuring there are too many to list) that have
    been
    changed from 1/10/03 to 4/23/99. What could have done that?"

    I have all of those but two (arp.exe & telenet.exe), & they all have the
    lower date.. 4/23/99, which is a Win98SE date. That is the date on those
    files in the Win98SE .cab's. I don't know why your dates would have ever
    been higher. I guess you do have a later Compaq, judging from it's model
    number. Also, I guess it could be something AOL had done. I'm thinking
    it could be someone did an over-install of Windows to get you back to
    the lower dates. So...

    http://support.microsoft.com/default.aspx?scid=kb;en-us;186157&Product=w98
    Description of the Version Conflict Manager Tool in Windows 98
    ......Quote...........
    1. Click Start, point to Programs, point to Accessories, point to System
    Tools, and then click System Information.
    2. On the Tools menu, click Version Conflict Manager.
    ......EOQ..............

    Does anything show up? If so, an over-install was done, & you could be
    in DLL Hell. Here are other articles to look at, then...

    http://support.microsoft.com/default.aspx?scid=kb;en-us;184585&Product=w98
    Files Not Backed Up Using the Version Conflict Manager Tool
    (184585) - When you use the Version Conflict Manager tool to restore the
    newer versions of files that were overwritten by Windows 98 Setup, the
    files are properly restored, but the original Windows 98 files may be
    lost.

    http://support.microsoft.com/default.aspx?scid=kb;en-us;188307&Product=w98
    List of Documentation Errors in Windows 98 Resource Kit
    (188307) - This article lists known documentation errors in the
    Microsoft Windows 98 Resource Kit and the Microsoft Windows 98 Resource
    Kit Book Online located in the Tools\Reskit\Help folder on the Windows
    98 CD-ROM. The following known documentation errors are...

    http://support.microsoft.com/default.aspx?scid=kb;en-us;184075&Product=w98
    Description of Microsoft System Information (Msinfo32.exe) Tool
    (184075) - Windows 98 includes a tool called Microsoft System
    Information (Msinfo32.exe). This tool can be used to gather information
    about your computer, to diagnose issues with your computer, or to access
    other tools that are included with Windows 98. This...


    --
    Thanks or Good Luck,
    There may be humor in this post, and,
    Naturally, you will not sue,
    should things get worse after this,
    PCR
    pcrrcp@netzero.net
    "Lyn" <lyn777@bellsouth.net> wrote in message
    news:5a4Oe.30922$XM3.20626@bignews5.bellsouth.net...
    |
    | "PCR" <pcrrcp@netzero.net> wrote in message
    | news:ea2xPxlpFHA.4088@TK2MSFTNGP15.phx.gbl...
    | > On this Compaq 7470, I had "Service Connection (BackWEB)" in
    "Control
    | > Panel, Add/Remove Programs". I clicked that. Then, I ran one of the
    | > SpyWare apps, which found many additional Registry and TIF entries
    to
    | > remove of the BackWEB.
    |
    | Thanks PCR!!! That was a big help. I removed Service Connect just to
    be on
    | the safe side. But then, that leaves me wondering what the heck went
    wrong
    | with
    | this machine (Compaq 7588).
    |
    |
  23. Archived from groups: microsoft.public.win98.gen_discussion (More info?)

    Perhaps continue a bit more in Add/Remove. Here are others I have done
    to no apparent ill effect...

    1. Compaq Automatic Updating for Windows
    2. Compaq WEBISP
    3. Compaq WEBREG
    4. Compaq Wizard Host Online
    5. Compaq NET Registration
    6. Service Connection (BackWEB)

    After that (& you may not have all of them), the ones I expect to drop
    off your Startup Group would be...

    C:\COMPAQ\INTERNET\ISDBDC.EXE
    C:\COMPAQ\CPQINET\CPQINET.EXE
    C:\CPQS\BWTOOLS\SCCENTER.EXE (probably already gone)
    C:\COMPAQ\CPQINET\CPQNPCSS.EXE

    However, I did choose to KEEP eight other Compaq items in there...

    1. Compaq Desktop100 Screen Saver
    2. Compaq Diagnostics for Windows
    3. Compaq Hardware Discovery
    4. Compaq IE Custom
    5. Compaq IE5 Customization
    6. Compaq OOBE Online
    7. Compaq Quick Print
    8. Compaq Quick Print 2-Up


    --
    Thanks or Good Luck,
    There may be humor in this post, and,
    Naturally, you will not sue,
    should things get worse after this,
    PCR
    pcrrcp@netzero.net
    "Lyn" <lyn777@bellsouth.net> wrote in message
    news:5a4Oe.30922$XM3.20626@bignews5.bellsouth.net...
    |
    | "PCR" <pcrrcp@netzero.net> wrote in message
    | news:ea2xPxlpFHA.4088@TK2MSFTNGP15.phx.gbl...
    | > On this Compaq 7470, I had "Service Connection (BackWEB)" in
    "Control
    | > Panel, Add/Remove Programs". I clicked that. Then, I ran one of the
    | > SpyWare apps, which found many additional Registry and TIF entries
    to
    | > remove of the BackWEB.
    |
    | Thanks PCR!!! That was a big help. I removed Service Connect just to
    be on
    | the safe side. But then, that leaves me wondering what the heck went
    wrong
    | with
    | this machine (Compaq 7588).
    |
    |
  24. Archived from groups: microsoft.public.win98.gen_discussion (More info?)

    Now I see she also has...

    C:\PROGRAM FILES\LOGITECH\DESKTOP
    MESSENGER\8876480\PROGRAM\BACKWEB-8876480.EXE

    ........Quote.........
    Hi,
    http://www.google.com/search?q=backWeb-8876480.exe

    Installed with the software for Logitech products.
    <quote>
    "backweb-8876480.exe" is installed with the software for Logitech
    products. It checks for software upgrades from Logitech.
    It's present under Software => Logitech Desktop Manager, where it can be
    uninstalled.
    </quote>

    I would uninstall it.
    MM
    ........EOQ...........

    MM (Mostly Me) would uninstall that one too. If that's all it does, yea,
    go ahead-- especially if it never did it, as Compaq's never really did
    do!


    --
    Thanks or Good Luck,
    There may be humor in this post, and,
    Naturally, you will not sue,
    should things get worse after this,
    PCR
    pcrrcp@netzero.net
    "glee" <glee29@spamindspring.com> wrote in message
    news:%23v5pSRopFHA.1968@TK2MSFTNGP14.phx.gbl...
    | Backweb is used by many OEM and also by a number of software
    companies, to update
    | their products. It is even used by at least one anti-virus app for
    updating. It
    | can *also* be used by spyware. In this case, it is used by Compaq's
    updating
    | mechanism. As PCR mentions, you can uninstall it from Add\Remove and
    then clean up
    | behind it with Ad-Aware. First press Ctrl+Alt+delete, and End Task on
    the backweb
    | app, then go to Control Panel> Add\Remove Programs and uninstall it.
    It may not be
    | listed as "BackWeb"....instead the entry may be something like Compaq
    or H-P
    | Software Updates, or Web Updates, or Service Connection, or similar.
    |
    | Also, see here=> Foistware: BackWeb:
    | http://www.cexx.org/dlgli.htm
    | --
    | Glen Ventura, MS MVP Shell/User, A+
    | http://dts-l.org/goodpost.htm
    |
    |
    | "Lyn" <lyn777@bellsouth.net> wrote in message
    | news:R8_Ne.18927$xW.8621@bignews6.bellsouth.net...
    | > I noticed Backweb. Isn't that a bad guy?!
    | >
    | > "glee" <glee29@spamindspring.com> wrote in message
    | > news:#K$2BlgpFHA.4056@TK2MSFTNGP10.phx.gbl...
    | > > Lyn,
    | > > Giving that HJT log a quick look, I don't see any obvious evidence
    of
    | > malware. I do
    | > > see that the computer in question is a Compaq, and based on that I
    am now
    | > hesitant
    | > > to recommend a format and reinstall. Compaqs are a different
    animal from
    | > most
    | > > computers, and I don't know how successful a format/reinstall
    would be. I
    | > generally
    | > > avoid working on Compaqs, and what method of reinstall or restore
    they
    | > give you, I
    | > > do not know.
    | >
    | >
    |
  25. Archived from groups: microsoft.public.win98.gen_discussion (More info?)

    STOP STOP STOP

    Do NOT use the 'scan for altered files' check in SFC it doenst work

    SFC finds 'different' files not 'wrong' files

    SFC searches for files that are different from its internal database of file
    numbers.
    If you have ever installed any updates, new programs, visited windows
    update,
    changed any system settings (ie display as web page) there will be
    hundreds/Thousands of altered files. These files are CORRECT.

    SFC requires that after you EVER install any updates,
    you update sfc's database if you are going to use sfc,
    something that no instruction ever says, and no-one ever does.

    If you change back those reproted files to the versions listed by SFC,
    windows will enter .dll hell and stop working, requiring a new installation

    SFC should only be used to 'extract one file from distribution disk'

    --

    Adaware http://www.lavasoft.de
    spybot http://security.kolla.de
    AVG free antivirus http://www.grisoft.com
    Etrust/Vet/CA.online Antivirus scan
    http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
    Panda online AntiVirus scan http://www.pandasoftware.com/ActiveScan/
    Catalog of removal tools (1)
    http://www.pandasoftware.com/download/utilities/
    Catalog of removal tools (2)
    http://www3.ca.com/securityadvisor/newsinfo/collateral.aspx?CID=40387
    Blocking Unwanted Parasites with a Hosts file
    http://mvps.org/winhelp2002/hosts.htm
    links provided as a courtesy, read all instructions on the pages before
    use
    Grateful thanks to the authors/webmasters

    _
    "PCR" <pcrrcp@netzero.net> wrote in message
    news:eUBykoopFHA.1968@TK2MSFTNGP14.phx.gbl...
    > You did say...
    > "I just started an sfc and it is finding lots of files (arp.exe,
    > ftp.exe,
    > ipconfig.exe, ping.exe, route.exe, telenet.exe tracert.exe,
    > winipcfg.exe -
    > that's where I stopped figuring there are too many to list) that have
    > been
    > changed from 1/10/03 to 4/23/99. What could have done that?"
    >
    > I have all of those but two (arp.exe & telenet.exe), & they all have the
    > lower date.. 4/23/99, which is a Win98SE date. That is the date on those
    > files in the Win98SE .cab's. I don't know why your dates would have ever
    > been higher. I guess you do have a later Compaq, judging from it's model
    > number. Also, I guess it could be something AOL had done. I'm thinking
    > it could be someone did an over-install of Windows to get you back to
    > the lower dates. So...
    >
    > http://support.microsoft.com/default.aspx?scid=kb;en-us;186157&Product=w98
    > Description of the Version Conflict Manager Tool in Windows 98
    > .....Quote...........
    > 1. Click Start, point to Programs, point to Accessories, point to System
    > Tools, and then click System Information.
    > 2. On the Tools menu, click Version Conflict Manager.
    > .....EOQ..............
    >
    > Does anything show up? If so, an over-install was done, & you could be
    > in DLL Hell. Here are other articles to look at, then...
    >
    > http://support.microsoft.com/default.aspx?scid=kb;en-us;184585&Product=w98
    > Files Not Backed Up Using the Version Conflict Manager Tool
    > (184585) - When you use the Version Conflict Manager tool to restore the
    > newer versions of files that were overwritten by Windows 98 Setup, the
    > files are properly restored, but the original Windows 98 files may be
    > lost.
    >
    > http://support.microsoft.com/default.aspx?scid=kb;en-us;188307&Product=w98
    > List of Documentation Errors in Windows 98 Resource Kit
    > (188307) - This article lists known documentation errors in the
    > Microsoft Windows 98 Resource Kit and the Microsoft Windows 98 Resource
    > Kit Book Online located in the Tools\Reskit\Help folder on the Windows
    > 98 CD-ROM. The following known documentation errors are...
    >
    > http://support.microsoft.com/default.aspx?scid=kb;en-us;184075&Product=w98
    > Description of Microsoft System Information (Msinfo32.exe) Tool
    > (184075) - Windows 98 includes a tool called Microsoft System
    > Information (Msinfo32.exe). This tool can be used to gather information
    > about your computer, to diagnose issues with your computer, or to access
    > other tools that are included with Windows 98. This...
    >
    >
    > --
    > Thanks or Good Luck,
    > There may be humor in this post, and,
    > Naturally, you will not sue,
    > should things get worse after this,
    > PCR
    > pcrrcp@netzero.net
    > "Lyn" <lyn777@bellsouth.net> wrote in message
    > news:5a4Oe.30922$XM3.20626@bignews5.bellsouth.net...
    > |
    > | "PCR" <pcrrcp@netzero.net> wrote in message
    > | news:ea2xPxlpFHA.4088@TK2MSFTNGP15.phx.gbl...
    > | > On this Compaq 7470, I had "Service Connection (BackWEB)" in
    > "Control
    > | > Panel, Add/Remove Programs". I clicked that. Then, I ran one of the
    > | > SpyWare apps, which found many additional Registry and TIF entries
    > to
    > | > remove of the BackWEB.
    > |
    > | Thanks PCR!!! That was a big help. I removed Service Connect just to
    > be on
    > | the safe side. But then, that leaves me wondering what the heck went
    > wrong
    > | with
    > | this machine (Compaq 7588).
    > |
    > |
    >
    >
  26. Archived from groups: microsoft.public.win98.gen_discussion (More info?)

    Excuse me, reading, focused on another, hit send,
    this reply does not belong to this thread, find 'sfc' while thinking (or
    not thinking)
    my bad
    --
    _
    "AlmostBob" <anonymous1@discussions.microsoft.com> wrote in message
    news:uo5aJgrpFHA.736@tk2msftngp13.phx.gbl...
    > STOP STOP STOP
    >
    > Do NOT use the 'scan for altered files' check in SFC it doenst work
    >
    > SFC finds 'different' files not 'wrong' files
    >
    > SFC searches for files that are different from its internal database of
    file
    > numbers.
    > If you have ever installed any updates, new programs, visited windows
    > update,
    > changed any system settings (ie display as web page) there will be
    > hundreds/Thousands of altered files. These files are CORRECT.
    >
    > SFC requires that after you EVER install any updates,
    > you update sfc's database if you are going to use sfc,
    > something that no instruction ever says, and no-one ever does.
    >
    > If you change back those reproted files to the versions listed by SFC,
    > windows will enter .dll hell and stop working, requiring a new
    installation
    >
    > SFC should only be used to 'extract one file from distribution disk'
    >
    > --
    >
    > Adaware http://www.lavasoft.de
    > spybot http://security.kolla.de
    > AVG free antivirus http://www.grisoft.com
    > Etrust/Vet/CA.online Antivirus scan
    > http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
    > Panda online AntiVirus scan http://www.pandasoftware.com/ActiveScan/
    > Catalog of removal tools (1)
    > http://www.pandasoftware.com/download/utilities/
    > Catalog of removal tools (2)
    > http://www3.ca.com/securityadvisor/newsinfo/collateral.aspx?CID=40387
    > Blocking Unwanted Parasites with a Hosts file
    > http://mvps.org/winhelp2002/hosts.htm
    > links provided as a courtesy, read all instructions on the pages before
    > use
    > Grateful thanks to the authors/webmasters
    >
    > _
    > "PCR" <pcrrcp@netzero.net> wrote in message
    > news:eUBykoopFHA.1968@TK2MSFTNGP14.phx.gbl...
    > > You did say...
    > > "I just started an sfc and it is finding lots of files (arp.exe,
    > > ftp.exe,
    > > ipconfig.exe, ping.exe, route.exe, telenet.exe tracert.exe,
    > > winipcfg.exe -
    > > that's where I stopped figuring there are too many to list) that have
    > > been
    > > changed from 1/10/03 to 4/23/99. What could have done that?"
    > >
    > > I have all of those but two (arp.exe & telenet.exe), & they all have the
    > > lower date.. 4/23/99, which is a Win98SE date. That is the date on those
    > > files in the Win98SE .cab's. I don't know why your dates would have ever
    > > been higher. I guess you do have a later Compaq, judging from it's model
    > > number. Also, I guess it could be something AOL had done. I'm thinking
    > > it could be someone did an over-install of Windows to get you back to
    > > the lower dates. So...
    > >
    > >
    http://support.microsoft.com/default.aspx?scid=kb;en-us;186157&Product=w98
    > > Description of the Version Conflict Manager Tool in Windows 98
    > > .....Quote...........
    > > 1. Click Start, point to Programs, point to Accessories, point to System
    > > Tools, and then click System Information.
    > > 2. On the Tools menu, click Version Conflict Manager.
    > > .....EOQ..............
    > >
    > > Does anything show up? If so, an over-install was done, & you could be
    > > in DLL Hell. Here are other articles to look at, then...
    > >
    > >
    http://support.microsoft.com/default.aspx?scid=kb;en-us;184585&Product=w98
    > > Files Not Backed Up Using the Version Conflict Manager Tool
    > > (184585) - When you use the Version Conflict Manager tool to restore the
    > > newer versions of files that were overwritten by Windows 98 Setup, the
    > > files are properly restored, but the original Windows 98 files may be
    > > lost.
    > >
    > >
    http://support.microsoft.com/default.aspx?scid=kb;en-us;188307&Product=w98
    > > List of Documentation Errors in Windows 98 Resource Kit
    > > (188307) - This article lists known documentation errors in the
    > > Microsoft Windows 98 Resource Kit and the Microsoft Windows 98 Resource
    > > Kit Book Online located in the Tools\Reskit\Help folder on the Windows
    > > 98 CD-ROM. The following known documentation errors are...
    > >
    > >
    http://support.microsoft.com/default.aspx?scid=kb;en-us;184075&Product=w98
    > > Description of Microsoft System Information (Msinfo32.exe) Tool
    > > (184075) - Windows 98 includes a tool called Microsoft System
    > > Information (Msinfo32.exe). This tool can be used to gather information
    > > about your computer, to diagnose issues with your computer, or to access
    > > other tools that are included with Windows 98. This...
    > >
    > >
    > > --
    > > Thanks or Good Luck,
    > > There may be humor in this post, and,
    > > Naturally, you will not sue,
    > > should things get worse after this,
    > > PCR
    > > pcrrcp@netzero.net
    > > "Lyn" <lyn777@bellsouth.net> wrote in message
    > > news:5a4Oe.30922$XM3.20626@bignews5.bellsouth.net...
    > > |
    > > | "PCR" <pcrrcp@netzero.net> wrote in message
    > > | news:ea2xPxlpFHA.4088@TK2MSFTNGP15.phx.gbl...
    > > | > On this Compaq 7470, I had "Service Connection (BackWEB)" in
    > > "Control
    > > | > Panel, Add/Remove Programs". I clicked that. Then, I ran one of the
    > > | > SpyWare apps, which found many additional Registry and TIF entries
    > > to
    > > | > remove of the BackWEB.
    > > |
    > > | Thanks PCR!!! That was a big help. I removed Service Connect just to
    > > be on
    > > | the safe side. But then, that leaves me wondering what the heck went
    > > wrong
    > > | with
    > > | this machine (Compaq 7588).
    > > |
    > > |
    > >
    > >
    >
    >
  27. Archived from groups: microsoft.public.win98.gen_discussion (More info?)

    Actually, that's the *only* backweb entry she has. I neglected to look back at the
    post with the log in it, when you replied about the Compaq-related backweb apps, and
    replied based on your mention of those apps. It is in fact the Logitech updater
    that is referenced in the HJT log. We *both* neglected to look back at the log
    before replying.
    Dunno what got into me, PCR, relying on accuracy in your replies! ;-)
    --
    Glen Ventura, MS MVP Shell/User, A+
    http://dts-l.org/goodpost.htm


    "PCR" <pcrrcp@netzero.net> wrote in message
    news:%23Oy$n%23opFHA.4028@TK2MSFTNGP10.phx.gbl...
    > Now I see she also has...
    >
    > C:\PROGRAM FILES\LOGITECH\DESKTOP
    > MESSENGER\8876480\PROGRAM\BACKWEB-8876480.EXE
    >
    > .......Quote.........
    > Hi,
    > http://www.google.com/search?q=backWeb-8876480.exe
    >
    > Installed with the software for Logitech products.
    > <quote>
    > "backweb-8876480.exe" is installed with the software for Logitech
    > products. It checks for software upgrades from Logitech.
    > It's present under Software => Logitech Desktop Manager, where it can be
    > uninstalled.
    > </quote>
    >
    > I would uninstall it.
    > MM
    > .......EOQ...........
    >
    > MM (Mostly Me) would uninstall that one too. If that's all it does, yea,
    > go ahead-- especially if it never did it, as Compaq's never really did
    > do!
    >
    >
    > --
    > Thanks or Good Luck,
    > There may be humor in this post, and,
    > Naturally, you will not sue,
    > should things get worse after this,
    > PCR
    > pcrrcp@netzero.net
    > "glee" <glee29@spamindspring.com> wrote in message
    > news:%23v5pSRopFHA.1968@TK2MSFTNGP14.phx.gbl...
    > | Backweb is used by many OEM and also by a number of software
    > companies, to update
    > | their products. It is even used by at least one anti-virus app for
    > updating. It
    > | can *also* be used by spyware. In this case, it is used by Compaq's
    > updating
    > | mechanism. As PCR mentions, you can uninstall it from Add\Remove and
    > then clean up
    > | behind it with Ad-Aware. First press Ctrl+Alt+delete, and End Task on
    > the backweb
    > | app, then go to Control Panel> Add\Remove Programs and uninstall it.
    > It may not be
    > | listed as "BackWeb"....instead the entry may be something like Compaq
    > or H-P
    > | Software Updates, or Web Updates, or Service Connection, or similar.
    > |
    > | Also, see here=> Foistware: BackWeb:
    > | http://www.cexx.org/dlgli.htm
    > | --
    > | Glen Ventura, MS MVP Shell/User, A+
    > | http://dts-l.org/goodpost.htm
    > |
    > |
    > | "Lyn" <lyn777@bellsouth.net> wrote in message
    > | news:R8_Ne.18927$xW.8621@bignews6.bellsouth.net...
    > | > I noticed Backweb. Isn't that a bad guy?!
    > | >
    > | > "glee" <glee29@spamindspring.com> wrote in message
    > | > news:#K$2BlgpFHA.4056@TK2MSFTNGP10.phx.gbl...
    > | > > Lyn,
    > | > > Giving that HJT log a quick look, I don't see any obvious evidence
    > of
    > | > malware. I do
    > | > > see that the computer in question is a Compaq, and based on that I
    > am now
    > | > hesitant
    > | > > to recommend a format and reinstall. Compaqs are a different
    > animal from
    > | > most
    > | > > computers, and I don't know how successful a format/reinstall
    > would be. I
    > | > generally
    > | > > avoid working on Compaqs, and what method of reinstall or restore
    > they
    > | > give you, I
    > | > > do not know.
    > | >
    > | >
    > |
    >
    >
  28. Archived from groups: microsoft.public.win98.gen_discussion (More info?)

    Thanks to all. I have the puter working really well and frankly, I don't
    want to
    look for any more problems. It took much more time than I figured but I
    guess
    I learned a lot - thanks to all the good folk in this ng.
  29. Archived from groups: microsoft.public.win98.gen_discussion (More info?)

    It almost always takes more time than you planned ;-)
    Glad it is working for her now....thanks for the feedback.
    --
    Glen Ventura, MS MVP Shell/User, A+
    http://dts-l.org/goodpost.htm


    "Lyn" <lyn777@bellsouth.net> wrote in message
    news:gNbOe.21104$xW.17884@bignews6.bellsouth.net...
    > Thanks to all. I have the puter working really well and frankly, I don't
    > want to
    > look for any more problems. It took much more time than I figured but I
    > guess
    > I learned a lot - thanks to all the good folk in this ng.
    >
    >
  30. Archived from groups: microsoft.public.win98.gen_discussion (More info?)

    Phew! I almost jumped out of my skin, AlmostBob! OK, then! You are right
    that SFC needs a priming to accept all current changes. After that, run
    it after doing an update of your own, & run it periodically to see
    whether things are changing inexplicably, (although some things normally
    do).

    Well, in Lyn's case (unless she has transposed the dates), it is saying
    files went the other way-- from 1/10/03 to 4/23/99. So...

    (a) It must have been primed once to get the higher dates.
    (b) Something has reverted her to the earlier dates.

    Here is what I usually post about it...
    "START button, Run, SFC".

    However, this tool needs a priming, which basically means to accept all
    current changes. The "Settings", especially "Search Criteria", may need
    adjusting. You may look through the log, C:\Windows\SFCLOG.TXT, to see
    what it's done. Also, there is a certain amount of confusion involved
    with it, under the best of circumstances. For one thing, certain files
    will always seem to have changed. For another, it does not well handle
    version numbers greater than 11 characters.
    http://support.microsoft.com/?kbid=185836 System File Checker
    http://support.microsoft.com/?kbid=188186 SFC baseline
    http://support.microsoft.com/?kbid=192832 SFC extracts wrong file
    http://support.microsoft.com/?kbid=180465 Error Message: The File
    Was Not Found. Verify That You Have Selected the
    Correct 'Restore from' Location and Try Again
    http://www.rickrogers.org/sfc.htm SFC use & problems
    http://home.satx.rr.com/badour/html/using_sfc.html SFC use & problems


    --
    Thanks or Good Luck,
    There may be humor in this post, and,
    Naturally, you will not sue,
    should things get worse after this,
    PCR
    pcrrcp@netzero.net
    "AlmostBob" <anonymous1@discussions.microsoft.com> wrote in message
    news:O98ZzjrpFHA.3316@TK2MSFTNGP14.phx.gbl...
    | Excuse me, reading, focused on another, hit send,
    | this reply does not belong to this thread, find 'sfc' while thinking
    (or
    | not thinking)
    | my bad
    | --
    | _
    | "AlmostBob" <anonymous1@discussions.microsoft.com> wrote in message
    | news:uo5aJgrpFHA.736@tk2msftngp13.phx.gbl...
    | > STOP STOP STOP
    | >
    | > Do NOT use the 'scan for altered files' check in SFC it doenst work
    | >
    | > SFC finds 'different' files not 'wrong' files
    | >
    | > SFC searches for files that are different from its internal database
    of
    | file
    | > numbers.
    | > If you have ever installed any updates, new programs, visited
    windows
    | > update,
    | > changed any system settings (ie display as web page) there will be
    | > hundreds/Thousands of altered files. These files are CORRECT.
    | >
    | > SFC requires that after you EVER install any updates,
    | > you update sfc's database if you are going to use sfc,
    | > something that no instruction ever says, and no-one ever does.
    | >
    | > If you change back those reproted files to the versions listed by
    SFC,
    | > windows will enter .dll hell and stop working, requiring a new
    | installation
    | >
    | > SFC should only be used to 'extract one file from distribution disk'
    | >
    | > --
    | >
    | > Adaware http://www.lavasoft.de
    | > spybot http://security.kolla.de
    | > AVG free antivirus http://www.grisoft.com
    | > Etrust/Vet/CA.online Antivirus scan
    | > http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
    | > Panda online AntiVirus scan
    http://www.pandasoftware.com/ActiveScan/
    | > Catalog of removal tools (1)
    | > http://www.pandasoftware.com/download/utilities/
    | > Catalog of removal tools (2)
    | >
    http://www3.ca.com/securityadvisor/newsinfo/collateral.aspx?CID=40387
    | > Blocking Unwanted Parasites with a Hosts file
    | > http://mvps.org/winhelp2002/hosts.htm
    | > links provided as a courtesy, read all instructions on the pages
    before
    | > use
    | > Grateful thanks to the authors/webmasters
    | >
    | > _
    | > "PCR" <pcrrcp@netzero.net> wrote in message
    | > news:eUBykoopFHA.1968@TK2MSFTNGP14.phx.gbl...
    | > > You did say...
    | > > "I just started an sfc and it is finding lots of files (arp.exe,
    | > > ftp.exe,
    | > > ipconfig.exe, ping.exe, route.exe, telenet.exe tracert.exe,
    | > > winipcfg.exe -
    | > > that's where I stopped figuring there are too many to list) that
    have
    | > > been
    | > > changed from 1/10/03 to 4/23/99. What could have done that?"
    | > >
    | > > I have all of those but two (arp.exe & telenet.exe), & they all
    have the
    | > > lower date.. 4/23/99, which is a Win98SE date. That is the date on
    those
    | > > files in the Win98SE .cab's. I don't know why your dates would
    have ever
    | > > been higher. I guess you do have a later Compaq, judging from it's
    model
    | > > number. Also, I guess it could be something AOL had done. I'm
    thinking
    | > > it could be someone did an over-install of Windows to get you back
    to
    | > > the lower dates. So...
    | > >
    | > >
    |
    http://support.microsoft.com/default.aspx?scid=kb;en-us;186157&Product=w98
    | > > Description of the Version Conflict Manager Tool in Windows 98
    | > > .....Quote...........
    | > > 1. Click Start, point to Programs, point to Accessories, point to
    System
    | > > Tools, and then click System Information.
    | > > 2. On the Tools menu, click Version Conflict Manager.
    | > > .....EOQ..............
    | > >
    | > > Does anything show up? If so, an over-install was done, & you
    could be
    | > > in DLL Hell. Here are other articles to look at, then...
    | > >
    | > >
    |
    http://support.microsoft.com/default.aspx?scid=kb;en-us;184585&Product=w98
    | > > Files Not Backed Up Using the Version Conflict Manager Tool
    | > > (184585) - When you use the Version Conflict Manager tool to
    restore the
    | > > newer versions of files that were overwritten by Windows 98 Setup,
    the
    | > > files are properly restored, but the original Windows 98 files may
    be
    | > > lost.
    | > >
    | > >
    |
    http://support.microsoft.com/default.aspx?scid=kb;en-us;188307&Product=w98
    | > > List of Documentation Errors in Windows 98 Resource Kit
    | > > (188307) - This article lists known documentation errors in the
    | > > Microsoft Windows 98 Resource Kit and the Microsoft Windows 98
    Resource
    | > > Kit Book Online located in the Tools\Reskit\Help folder on the
    Windows
    | > > 98 CD-ROM. The following known documentation errors are...
    | > >
    | > >
    |
    http://support.microsoft.com/default.aspx?scid=kb;en-us;184075&Product=w98
    | > > Description of Microsoft System Information (Msinfo32.exe) Tool
    | > > (184075) - Windows 98 includes a tool called Microsoft System
    | > > Information (Msinfo32.exe). This tool can be used to gather
    information
    | > > about your computer, to diagnose issues with your computer, or to
    access
    | > > other tools that are included with Windows 98. This...
    | > >
    | > >
    | > > --
    | > > Thanks or Good Luck,
    | > > There may be humor in this post, and,
    | > > Naturally, you will not sue,
    | > > should things get worse after this,
    | > > PCR
    | > > pcrrcp@netzero.net
    | > > "Lyn" <lyn777@bellsouth.net> wrote in message
    | > > news:5a4Oe.30922$XM3.20626@bignews5.bellsouth.net...
    | > > |
    | > > | "PCR" <pcrrcp@netzero.net> wrote in message
    | > > | news:ea2xPxlpFHA.4088@TK2MSFTNGP15.phx.gbl...
    | > > | > On this Compaq 7470, I had "Service Connection (BackWEB)" in
    | > > "Control
    | > > | > Panel, Add/Remove Programs". I clicked that. Then, I ran one
    of the
    | > > | > SpyWare apps, which found many additional Registry and TIF
    entries
    | > > to
    | > > | > remove of the BackWEB.
    | > > |
    | > > | Thanks PCR!!! That was a big help. I removed Service Connect
    just to
    | > > be on
    | > > | the safe side. But then, that leaves me wondering what the heck
    went
    | > > wrong
    | > > | with
    | > > | this machine (Compaq 7588).
    | > > |
    | > > |
    | > >
    | > >
    | >
    | >
    |
    |
  31. Archived from groups: microsoft.public.win98.gen_discussion (More info?)

    Well, OK, I GUESS, so long as it is working really well now. You are
    welcome.


    --
    Thanks or Good Luck,
    There may be humor in this post, and,
    Naturally, you will not sue,
    should things get worse after this,
    PCR
    pcrrcp@netzero.net
    "Lyn" <lyn777@bellsouth.net> wrote in message
    news:gNbOe.21104$xW.17884@bignews6.bellsouth.net...
    | Thanks to all. I have the puter working really well and frankly, I
    don't
    | want to
    | look for any more problems. It took much more time than I figured but
    I
    | guess
    | I learned a lot - thanks to all the good folk in this ng.
    |
    |
  32. Archived from groups: microsoft.public.win98.gen_discussion (More info?)

    No, she did have the Compaq Service Connection...
    C:\CPQS\BWTOOLS\SCCENTER.EXE... which you did rightly agree was also a
    BackWEB. Both are reportedly gone now. I think a few more should be
    removed, but things are running well for her now, anyhow. Could be best
    to rest the case. Anyhow, she's run off!


    --
    Thanks or Good Luck,
    There may be humor in this post, and,
    Naturally, you will not sue,
    should things get worse after this,
    PCR
    pcrrcp@netzero.net
    "glee" <glee29@spamindspring.com> wrote in message
    news:u$1UWZspFHA.3408@tk2msftngp13.phx.gbl...
    | Actually, that's the *only* backweb entry she has. I neglected to
    look back at the
    | post with the log in it, when you replied about the Compaq-related
    backweb apps, and
    | replied based on your mention of those apps. It is in fact the
    Logitech updater
    | that is referenced in the HJT log. We *both* neglected to look back
    at the log
    | before replying.
    | Dunno what got into me, PCR, relying on accuracy in your replies! ;-)
    | --
    | Glen Ventura, MS MVP Shell/User, A+
    | http://dts-l.org/goodpost.htm
    |
    |
    | "PCR" <pcrrcp@netzero.net> wrote in message
    | news:%23Oy$n%23opFHA.4028@TK2MSFTNGP10.phx.gbl...
    | > Now I see she also has...
    | >
    | > C:\PROGRAM FILES\LOGITECH\DESKTOP
    | > MESSENGER\8876480\PROGRAM\BACKWEB-8876480.EXE
    | >
    | > .......Quote.........
    | > Hi,
    | > http://www.google.com/search?q=backWeb-8876480.exe
    | >
    | > Installed with the software for Logitech products.
    | > <quote>
    | > "backweb-8876480.exe" is installed with the software for Logitech
    | > products. It checks for software upgrades from Logitech.
    | > It's present under Software => Logitech Desktop Manager, where it
    can be
    | > uninstalled.
    | > </quote>
    | >
    | > I would uninstall it.
    | > MM
    | > .......EOQ...........
    | >
    | > MM (Mostly Me) would uninstall that one too. If that's all it does,
    yea,
    | > go ahead-- especially if it never did it, as Compaq's never really
    did
    | > do!
    | >
    | >
    | > --
    | > Thanks or Good Luck,
    | > There may be humor in this post, and,
    | > Naturally, you will not sue,
    | > should things get worse after this,
    | > PCR
    | > pcrrcp@netzero.net
    | > "glee" <glee29@spamindspring.com> wrote in message
    | > news:%23v5pSRopFHA.1968@TK2MSFTNGP14.phx.gbl...
    | > | Backweb is used by many OEM and also by a number of software
    | > companies, to update
    | > | their products. It is even used by at least one anti-virus app
    for
    | > updating. It
    | > | can *also* be used by spyware. In this case, it is used by
    Compaq's
    | > updating
    | > | mechanism. As PCR mentions, you can uninstall it from Add\Remove
    and
    | > then clean up
    | > | behind it with Ad-Aware. First press Ctrl+Alt+delete, and End
    Task on
    | > the backweb
    | > | app, then go to Control Panel> Add\Remove Programs and uninstall
    it.
    | > It may not be
    | > | listed as "BackWeb"....instead the entry may be something like
    Compaq
    | > or H-P
    | > | Software Updates, or Web Updates, or Service Connection, or
    similar.
    | > |
    | > | Also, see here=> Foistware: BackWeb:
    | > | http://www.cexx.org/dlgli.htm
    | > | --
    | > | Glen Ventura, MS MVP Shell/User, A+
    | > | http://dts-l.org/goodpost.htm
    | > |
    | > |
    | > | "Lyn" <lyn777@bellsouth.net> wrote in message
    | > | news:R8_Ne.18927$xW.8621@bignews6.bellsouth.net...
    | > | > I noticed Backweb. Isn't that a bad guy?!
    | > | >
    | > | > "glee" <glee29@spamindspring.com> wrote in message
    | > | > news:#K$2BlgpFHA.4056@TK2MSFTNGP10.phx.gbl...
    | > | > > Lyn,
    | > | > > Giving that HJT log a quick look, I don't see any obvious
    evidence
    | > of
    | > | > malware. I do
    | > | > > see that the computer in question is a Compaq, and based on
    that I
    | > am now
    | > | > hesitant
    | > | > > to recommend a format and reinstall. Compaqs are a different
    | > animal from
    | > | > most
    | > | > > computers, and I don't know how successful a format/reinstall
    | > would be. I
    | > | > generally
    | > | > > avoid working on Compaqs, and what method of reinstall or
    restore
    | > they
    | > | > give you, I
    | > | > > do not know.
    | > | >
    | > | >
    | > |
    | >
    | >
    |
  33. Archived from groups: microsoft.public.win98.gen_discussion (More info?)

    Oops...that's right. Dunno what got into me, relying on accuracy in my replies!
    %-p

    "PCR" <pcrrcp@netzero.net> wrote in message
    news:uAMc550pFHA.748@TK2MSFTNGP12.phx.gbl...
    > No, she did have the Compaq Service Connection...
    > C:\CPQS\BWTOOLS\SCCENTER.EXE... which you did rightly agree was also a
    > BackWEB. Both are reportedly gone now. I think a few more should be
    > removed, but things are running well for her now, anyhow. Could be best
    > to rest the case. Anyhow, she's run off!
    >
    >
    > --
    > Thanks or Good Luck,
    > There may be humor in this post, and,
    > Naturally, you will not sue,
    > should things get worse after this,
    > PCR
    > pcrrcp@netzero.net
    > "glee" <glee29@spamindspring.com> wrote in message
    > news:u$1UWZspFHA.3408@tk2msftngp13.phx.gbl...
    > | Actually, that's the *only* backweb entry she has. I neglected to
    > look back at the
    > | post with the log in it, when you replied about the Compaq-related
    > backweb apps, and
    > | replied based on your mention of those apps. It is in fact the
    > Logitech updater
    > | that is referenced in the HJT log. We *both* neglected to look back
    > at the log
    > | before replying.
    > | Dunno what got into me, PCR, relying on accuracy in your replies! ;-)
    > | --
    > | Glen Ventura, MS MVP Shell/User, A+
    > | http://dts-l.org/goodpost.htm
    > |
    > |
    > | "PCR" <pcrrcp@netzero.net> wrote in message
    > | news:%23Oy$n%23opFHA.4028@TK2MSFTNGP10.phx.gbl...
    > | > Now I see she also has...
    > | >
    > | > C:\PROGRAM FILES\LOGITECH\DESKTOP
    > | > MESSENGER\8876480\PROGRAM\BACKWEB-8876480.EXE
    > | >
    > | > .......Quote.........
    > | > Hi,
    > | > http://www.google.com/search?q=backWeb-8876480.exe
    > | >
    > | > Installed with the software for Logitech products.
    > | > <quote>
    > | > "backweb-8876480.exe" is installed with the software for Logitech
    > | > products. It checks for software upgrades from Logitech.
    > | > It's present under Software => Logitech Desktop Manager, where it
    > can be
    > | > uninstalled.
    > | > </quote>
    > | >
    > | > I would uninstall it.
    > | > MM
    > | > .......EOQ...........
    > | >
    > | > MM (Mostly Me) would uninstall that one too. If that's all it does,
    > yea,
    > | > go ahead-- especially if it never did it, as Compaq's never really
    > did
    > | > do!
    > | >
    > | >
    > | > --
    > | > Thanks or Good Luck,
    > | > There may be humor in this post, and,
    > | > Naturally, you will not sue,
    > | > should things get worse after this,
    > | > PCR
    > | > pcrrcp@netzero.net
    > | > "glee" <glee29@spamindspring.com> wrote in message
    > | > news:%23v5pSRopFHA.1968@TK2MSFTNGP14.phx.gbl...
    > | > | Backweb is used by many OEM and also by a number of software
    > | > companies, to update
    > | > | their products. It is even used by at least one anti-virus app
    > for
    > | > updating. It
    > | > | can *also* be used by spyware. In this case, it is used by
    > Compaq's
    > | > updating
    > | > | mechanism. As PCR mentions, you can uninstall it from Add\Remove
    > and
    > | > then clean up
    > | > | behind it with Ad-Aware. First press Ctrl+Alt+delete, and End
    > Task on
    > | > the backweb
    > | > | app, then go to Control Panel> Add\Remove Programs and uninstall
    > it.
    > | > It may not be
    > | > | listed as "BackWeb"....instead the entry may be something like
    > Compaq
    > | > or H-P
    > | > | Software Updates, or Web Updates, or Service Connection, or
    > similar.
    > | > |
    > | > | Also, see here=> Foistware: BackWeb:
    > | > | http://www.cexx.org/dlgli.htm
    > | > | --
    > | > | Glen Ventura, MS MVP Shell/User, A+
    > | > | http://dts-l.org/goodpost.htm
    > | > |
    > | > |
    > | > | "Lyn" <lyn777@bellsouth.net> wrote in message
    > | > | news:R8_Ne.18927$xW.8621@bignews6.bellsouth.net...
    > | > | > I noticed Backweb. Isn't that a bad guy?!
    > | > | >
    > | > | > "glee" <glee29@spamindspring.com> wrote in message
    > | > | > news:#K$2BlgpFHA.4056@TK2MSFTNGP10.phx.gbl...
    > | > | > > Lyn,
    > | > | > > Giving that HJT log a quick look, I don't see any obvious
    > evidence
    > | > of
    > | > | > malware. I do
    > | > | > > see that the computer in question is a Compaq, and based on
    > that I
    > | > am now
    > | > | > hesitant
    > | > | > > to recommend a format and reinstall. Compaqs are a different
    > | > animal from
    > | > | > most
    > | > | > > computers, and I don't know how successful a format/reinstall
    > | > would be. I
    > | > | > generally
    > | > | > > avoid working on Compaqs, and what method of reinstall or
    > restore
    > | > they
    > | > | > give you, I
    > | > | > > do not know.
    > | > | >
    > | > | >
    > | > |
    > | >
    > | >
    > |
    >
    >
  34. Archived from groups: microsoft.public.win98.gen_discussion (More info?)

    You are still accurate enough by me. It's Terhune who's really losing
    his wits! OK, then. And maybe Brian A. OK, bye.


    --
    Thanks or Good Luck,
    There may be humor in this post, and,
    Naturally, you will not sue,
    should things get worse after this,
    PCR
    pcrrcp@netzero.net
    "glee" <glee29@spamindspring.com> wrote in message
    news:uOiXEQ4pFHA.3004@TK2MSFTNGP15.phx.gbl...
    | Oops...that's right. Dunno what got into me, relying on accuracy in
    my replies!
    | %-p
    |
    | "PCR" <pcrrcp@netzero.net> wrote in message
    | news:uAMc550pFHA.748@TK2MSFTNGP12.phx.gbl...
    | > No, she did have the Compaq Service Connection...
    | > C:\CPQS\BWTOOLS\SCCENTER.EXE... which you did rightly agree was also
    a
    | > BackWEB. Both are reportedly gone now. I think a few more should be
    | > removed, but things are running well for her now, anyhow. Could be
    best
    | > to rest the case. Anyhow, she's run off!
    | >
    | >
    | > --
    | > Thanks or Good Luck,
    | > There may be humor in this post, and,
    | > Naturally, you will not sue,
    | > should things get worse after this,
    | > PCR
    | > pcrrcp@netzero.net
    | > "glee" <glee29@spamindspring.com> wrote in message
    | > news:u$1UWZspFHA.3408@tk2msftngp13.phx.gbl...
    | > | Actually, that's the *only* backweb entry she has. I neglected to
    | > look back at the
    | > | post with the log in it, when you replied about the Compaq-related
    | > backweb apps, and
    | > | replied based on your mention of those apps. It is in fact the
    | > Logitech updater
    | > | that is referenced in the HJT log. We *both* neglected to look
    back
    | > at the log
    | > | before replying.
    | > | Dunno what got into me, PCR, relying on accuracy in your replies!
    ;-)
    | > | --
    | > | Glen Ventura, MS MVP Shell/User, A+
    | > | http://dts-l.org/goodpost.htm
    | > |
    | > |
    | > | "PCR" <pcrrcp@netzero.net> wrote in message
    | > | news:%23Oy$n%23opFHA.4028@TK2MSFTNGP10.phx.gbl...
    | > | > Now I see she also has...
    | > | >
    | > | > C:\PROGRAM FILES\LOGITECH\DESKTOP
    | > | > MESSENGER\8876480\PROGRAM\BACKWEB-8876480.EXE
    | > | >
    | > | > .......Quote.........
    | > | > Hi,
    | > | > http://www.google.com/search?q=backWeb-8876480.exe
    | > | >
    | > | > Installed with the software for Logitech products.
    | > | > <quote>
    | > | > "backweb-8876480.exe" is installed with the software for
    Logitech
    | > | > products. It checks for software upgrades from Logitech.
    | > | > It's present under Software => Logitech Desktop Manager, where
    it
    | > can be
    | > | > uninstalled.
    | > | > </quote>
    | > | >
    | > | > I would uninstall it.
    | > | > MM
    | > | > .......EOQ...........
    | > | >
    | > | > MM (Mostly Me) would uninstall that one too. If that's all it
    does,
    | > yea,
    | > | > go ahead-- especially if it never did it, as Compaq's never
    really
    | > did
    | > | > do!
    | > | >
    | > | >
    | > | > --
    | > | > Thanks or Good Luck,
    | > | > There may be humor in this post, and,
    | > | > Naturally, you will not sue,
    | > | > should things get worse after this,
    | > | > PCR
    | > | > pcrrcp@netzero.net
    | > | > "glee" <glee29@spamindspring.com> wrote in message
    | > | > news:%23v5pSRopFHA.1968@TK2MSFTNGP14.phx.gbl...
    | > | > | Backweb is used by many OEM and also by a number of software
    | > | > companies, to update
    | > | > | their products. It is even used by at least one anti-virus
    app
    | > for
    | > | > updating. It
    | > | > | can *also* be used by spyware. In this case, it is used by
    | > Compaq's
    | > | > updating
    | > | > | mechanism. As PCR mentions, you can uninstall it from
    Add\Remove
    | > and
    | > | > then clean up
    | > | > | behind it with Ad-Aware. First press Ctrl+Alt+delete, and End
    | > Task on
    | > | > the backweb
    | > | > | app, then go to Control Panel> Add\Remove Programs and
    uninstall
    | > it.
    | > | > It may not be
    | > | > | listed as "BackWeb"....instead the entry may be something like
    | > Compaq
    | > | > or H-P
    | > | > | Software Updates, or Web Updates, or Service Connection, or
    | > similar.
    | > | > |
    | > | > | Also, see here=> Foistware: BackWeb:
    | > | > | http://www.cexx.org/dlgli.htm
    | > | > | --
    | > | > | Glen Ventura, MS MVP Shell/User, A+
    | > | > | http://dts-l.org/goodpost.htm
    | > | > |
    | > | > |
    | > | > | "Lyn" <lyn777@bellsouth.net> wrote in message
    | > | > | news:R8_Ne.18927$xW.8621@bignews6.bellsouth.net...
    | > | > | > I noticed Backweb. Isn't that a bad guy?!
    | > | > | >
    | > | > | > "glee" <glee29@spamindspring.com> wrote in message
    | > | > | > news:#K$2BlgpFHA.4056@TK2MSFTNGP10.phx.gbl...
    | > | > | > > Lyn,
    | > | > | > > Giving that HJT log a quick look, I don't see any obvious
    | > evidence
    | > | > of
    | > | > | > malware. I do
    | > | > | > > see that the computer in question is a Compaq, and based
    on
    | > that I
    | > | > am now
    | > | > | > hesitant
    | > | > | > > to recommend a format and reinstall. Compaqs are a
    different
    | > | > animal from
    | > | > | > most
    | > | > | > > computers, and I don't know how successful a
    format/reinstall
    | > | > would be. I
    | > | > | > generally
    | > | > | > > avoid working on Compaqs, and what method of reinstall or
    | > restore
    | > | > they
    | > | > | > give you, I
    | > | > | > > do not know.
    | > | > | >
    | > | > | >
    | > | > |
    | > | >
    | > | >
    | > |
    | >
    | >
    |
  35. Archived from groups: microsoft.public.win98.gen_discussion (More info?)

    At least I still have plenty of wits to lose, :-p

    --
    Gary S. Terhune
    MS-MVP Shell/User

    "PCR" <pcrrcp@netzero.net> wrote in message
    news:uopWj1BqFHA.3204@TK2MSFTNGP10.phx.gbl...
    > You are still accurate enough by me. It's Terhune who's really losing
    > his wits! OK, then. And maybe Brian A. OK, bye.
    >
    >
    > --
    > Thanks or Good Luck,
    > There may be humor in this post, and,
    > Naturally, you will not sue,
    > should things get worse after this,
    > PCR
    > pcrrcp@netzero.net
    > "glee" <glee29@spamindspring.com> wrote in message
    > news:uOiXEQ4pFHA.3004@TK2MSFTNGP15.phx.gbl...
    > | Oops...that's right. Dunno what got into me, relying on accuracy in
    > my replies!
    > | %-p
    > |
    > | "PCR" <pcrrcp@netzero.net> wrote in message
    > | news:uAMc550pFHA.748@TK2MSFTNGP12.phx.gbl...
    > | > No, she did have the Compaq Service Connection...
    > | > C:\CPQS\BWTOOLS\SCCENTER.EXE... which you did rightly agree was also
    > a
    > | > BackWEB. Both are reportedly gone now. I think a few more should be
    > | > removed, but things are running well for her now, anyhow. Could be
    > best
    > | > to rest the case. Anyhow, she's run off!
    > | >
    > | >
    > | > --
    > | > Thanks or Good Luck,
    > | > There may be humor in this post, and,
    > | > Naturally, you will not sue,
    > | > should things get worse after this,
    > | > PCR
    > | > pcrrcp@netzero.net
    > | > "glee" <glee29@spamindspring.com> wrote in message
    > | > news:u$1UWZspFHA.3408@tk2msftngp13.phx.gbl...
    > | > | Actually, that's the *only* backweb entry she has. I neglected to
    > | > look back at the
    > | > | post with the log in it, when you replied about the Compaq-related
    > | > backweb apps, and
    > | > | replied based on your mention of those apps. It is in fact the
    > | > Logitech updater
    > | > | that is referenced in the HJT log. We *both* neglected to look
    > back
    > | > at the log
    > | > | before replying.
    > | > | Dunno what got into me, PCR, relying on accuracy in your replies!
    > ;-)
    > | > | --
    > | > | Glen Ventura, MS MVP Shell/User, A+
    > | > | http://dts-l.org/goodpost.htm
    > | > |
    > | > |
    > | > | "PCR" <pcrrcp@netzero.net> wrote in message
    > | > | news:%23Oy$n%23opFHA.4028@TK2MSFTNGP10.phx.gbl...
    > | > | > Now I see she also has...
    > | > | >
    > | > | > C:\PROGRAM FILES\LOGITECH\DESKTOP
    > | > | > MESSENGER\8876480\PROGRAM\BACKWEB-8876480.EXE
    > | > | >
    > | > | > .......Quote.........
    > | > | > Hi,
    > | > | > http://www.google.com/search?q=backWeb-8876480.exe
    > | > | >
    > | > | > Installed with the software for Logitech products.
    > | > | > <quote>
    > | > | > "backweb-8876480.exe" is installed with the software for
    > Logitech
    > | > | > products. It checks for software upgrades from Logitech.
    > | > | > It's present under Software => Logitech Desktop Manager, where
    > it
    > | > can be
    > | > | > uninstalled.
    > | > | > </quote>
    > | > | >
    > | > | > I would uninstall it.
    > | > | > MM
    > | > | > .......EOQ...........
    > | > | >
    > | > | > MM (Mostly Me) would uninstall that one too. If that's all it
    > does,
    > | > yea,
    > | > | > go ahead-- especially if it never did it, as Compaq's never
    > really
    > | > did
    > | > | > do!
    > | > | >
    > | > | >
    > | > | > --
    > | > | > Thanks or Good Luck,
    > | > | > There may be humor in this post, and,
    > | > | > Naturally, you will not sue,
    > | > | > should things get worse after this,
    > | > | > PCR
    > | > | > pcrrcp@netzero.net
    > | > | > "glee" <glee29@spamindspring.com> wrote in message
    > | > | > news:%23v5pSRopFHA.1968@TK2MSFTNGP14.phx.gbl...
    > | > | > | Backweb is used by many OEM and also by a number of software
    > | > | > companies, to update
    > | > | > | their products. It is even used by at least one anti-virus
    > app
    > | > for
    > | > | > updating. It
    > | > | > | can *also* be used by spyware. In this case, it is used by
    > | > Compaq's
    > | > | > updating
    > | > | > | mechanism. As PCR mentions, you can uninstall it from
    > Add\Remove
    > | > and
    > | > | > then clean up
    > | > | > | behind it with Ad-Aware. First press Ctrl+Alt+delete, and End
    > | > Task on
    > | > | > the backweb
    > | > | > | app, then go to Control Panel> Add\Remove Programs and
    > uninstall
    > | > it.
    > | > | > It may not be
    > | > | > | listed as "BackWeb"....instead the entry may be something like
    > | > Compaq
    > | > | > or H-P
    > | > | > | Software Updates, or Web Updates, or Service Connection, or
    > | > similar.
    > | > | > |
    > | > | > | Also, see here=> Foistware: BackWeb:
    > | > | > | http://www.cexx.org/dlgli.htm
    > | > | > | --
    > | > | > | Glen Ventura, MS MVP Shell/User, A+
    > | > | > | http://dts-l.org/goodpost.htm
    > | > | > |
    > | > | > |
    > | > | > | "Lyn" <lyn777@bellsouth.net> wrote in message
    > | > | > | news:R8_Ne.18927$xW.8621@bignews6.bellsouth.net...
    > | > | > | > I noticed Backweb. Isn't that a bad guy?!
    > | > | > | >
    > | > | > | > "glee" <glee29@spamindspring.com> wrote in message
    > | > | > | > news:#K$2BlgpFHA.4056@TK2MSFTNGP10.phx.gbl...
    > | > | > | > > Lyn,
    > | > | > | > > Giving that HJT log a quick look, I don't see any obvious
    > | > evidence
    > | > | > of
    > | > | > | > malware. I do
    > | > | > | > > see that the computer in question is a Compaq, and based
    > on
    > | > that I
    > | > | > am now
    > | > | > | > hesitant
    > | > | > | > > to recommend a format and reinstall. Compaqs are a
    > different
    > | > | > animal from
    > | > | > | > most
    > | > | > | > > computers, and I don't know how successful a
    > format/reinstall
    > | > | > would be. I
    > | > | > | > generally
    > | > | > | > > avoid working on Compaqs, and what method of reinstall or
    > | > restore
    > | > | > they
    > | > | > | > give you, I
    > | > | > | > > do not know.
    > | > | > | >
    > | > | > | >
    > | > | > |
    > | > | >
    > | > | >
    > | > |
    > | >
    > | >
    > |
    >
    >
  36. Archived from groups: microsoft.public.win98.gen_discussion (More info?)

    I never had any to lose.

    --

    Brian A. Sesko { MS MVP_Shell/User }
    Conflicts start where information lacks.
    http://basconotw.mvps.org/

    Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
    How to ask a question: http://support.microsoft.com/kb/555375


    "PCR" <pcrrcp@netzero.net> wrote in message
    news:uopWj1BqFHA.3204@TK2MSFTNGP10.phx.gbl...
    > You are still accurate enough by me. It's Terhune who's really losing
    > his wits! OK, then. And maybe Brian A. OK, bye.
    >
    >
    > --
    > Thanks or Good Luck,
    > There may be humor in this post, and,
    > Naturally, you will not sue,
    > should things get worse after this,
    > PCR
    >
  37. Archived from groups: microsoft.public.win98.gen_discussion (More info?)

    OK, so that makes me "lossy" and you "lossless"?

    --
    Gary S. Terhune
    MS-MVP Shell/User

    "Brian A." <gonefish'n@afarawaylake> wrote in message
    news:%23PJvcHDqFHA.564@TK2MSFTNGP12.phx.gbl...
    > I never had any to lose.
    >
    > --
    >
    > Brian A. Sesko { MS MVP_Shell/User }
    > Conflicts start where information lacks.
    > http://basconotw.mvps.org/
    >
    > Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
    > How to ask a question: http://support.microsoft.com/kb/555375
    >
    >
    >
    >
    > "PCR" <pcrrcp@netzero.net> wrote in message
    > news:uopWj1BqFHA.3204@TK2MSFTNGP10.phx.gbl...
    >> You are still accurate enough by me. It's Terhune who's really losing
    >> his wits! OK, then. And maybe Brian A. OK, bye.
    >>
    >>
    >> --
    >> Thanks or Good Luck,
    >> There may be humor in this post, and,
    >> Naturally, you will not sue,
    >> should things get worse after this,
    >> PCR
    >>
    >
  38. Archived from groups: microsoft.public.win98.gen_discussion (More info?)

    Sufferin' suffixtash!

    --
    Thanks or Good Luck,
    There may be humor in this post, and,
    Naturally, you will not sue,
    should things get worse after this,
    PCR
    pcrrcp@netzero.net
    "Gary S. Terhune" <grystnews@mvps.org> wrote in message
    news:uEu1faDqFHA.1032@TK2MSFTNGP09.phx.gbl...
    | OK, so that makes me "lossy" and you "lossless"?
    |
    | --
    | Gary S. Terhune
    | MS-MVP Shell/User
    |
    | "Brian A." <gonefish'n@afarawaylake> wrote in message
    | news:%23PJvcHDqFHA.564@TK2MSFTNGP12.phx.gbl...
    | > I never had any to lose.
    | >
    | > --
    | >
    | > Brian A. Sesko { MS MVP_Shell/User }
    | > Conflicts start where information lacks.
    | > http://basconotw.mvps.org/
    | >
    | > Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
    | > How to ask a question: http://support.microsoft.com/kb/555375
    | >
    | >
    | >
    | >
    | > "PCR" <pcrrcp@netzero.net> wrote in message
    | > news:uopWj1BqFHA.3204@TK2MSFTNGP10.phx.gbl...
    | >> You are still accurate enough by me. It's Terhune who's really
    losing
    | >> his wits! OK, then. And maybe Brian A. OK, bye.
    | >>
    | >>
    | >> --
    | >> Thanks or Good Luck,
    | >> There may be humor in this post, and,
    | >> Naturally, you will not sue,
    | >> should things get worse after this,
    | >> PCR
    | >>
    | >
    |
    |
  39. Archived from groups: microsoft.public.win98.gen_discussion (More info?)

    <G>

    --

    Brian A. Sesko { MS MVP_Shell/User }
    Conflicts start where information lacks.
    http://basconotw.mvps.org/

    Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
    How to ask a question: http://support.microsoft.com/kb/555375


    "Gary S. Terhune" <grystnews@mvps.org> wrote in message
    news:uEu1faDqFHA.1032@TK2MSFTNGP09.phx.gbl...
    > OK, so that makes me "lossy" and you "lossless"?
    >
    > --
    > Gary S. Terhune
    > MS-MVP Shell/User
  40. Archived from groups: microsoft.public.win98.gen_discussion (More info?)

    I think you did have ONE wit ONCE, Brian A! Don't make a liar of me!


    --
    Thanks or Good Luck,
    There may be humor in this post, and,
    Naturally, you will not sue,
    should things get worse after this,
    PCR
    pcrrcp@netzero.net
    "Brian A." <gonefish'n@afarawaylake> wrote in message
    news:%23PJvcHDqFHA.564@TK2MSFTNGP12.phx.gbl...
    | I never had any to lose.
    |
    | --
    |
    | Brian A. Sesko { MS MVP_Shell/User }
    | Conflicts start where information lacks.
    | http://basconotw.mvps.org/
    |
    | Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
    | How to ask a question: http://support.microsoft.com/kb/555375
    |
    |
    |
    |
    | "PCR" <pcrrcp@netzero.net> wrote in message
    | news:uopWj1BqFHA.3204@TK2MSFTNGP10.phx.gbl...
    | > You are still accurate enough by me. It's Terhune who's really
    losing
    | > his wits! OK, then. And maybe Brian A. OK, bye.
    | >
    | >
    | > --
    | > Thanks or Good Luck,
    | > There may be humor in this post, and,
    | > Naturally, you will not sue,
    | > should things get worse after this,
    | > PCR
    | >
    |
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