help file-troubleshoot not installed

[Guest]

Archived from groups: microsoft.public.win98.gen_discussion (More info?)

I'm running 98 2nd win. explorer(2) the Help File is there, except the
troubleshoot file is missing. When i pick a subject to troubleshoot the
first question is there i choose one of the choices & click next then there
is nothing - blank screen. How do i reinstall the helpfile?

 

[Guest]

Archived from groups: microsoft.public.win98.gen_discussion (More info?)

There are two different fixes, depending on the Windows updates you have installed.

The original fix for the older update was this:
First, click Start> Settings> Folder Options> View tab, and click to enable "Show
All Files" and click OK.
Click Start> Find> File or Folders, and search the C:\ drive for a file named
Tshoot.inf...it should be found in the \Windows\Inf folder.
Right-click Tshoot.inf and click Install on the menu that appears.

If the latest cumulative patches for Internet Explorer are installed, there is only
a workaround.
Run the fix mentioned above first, then use Workaround #1 here:
http://basconotw.mvps.org/98_help.htm
Scroll down to the section on the troubleshooting wizard.
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm


"hugabunch" <donotspam@anyone.net> wrote in message
news:9D021A41-F674-4C90-A03D-06CB9BBA8E27@microsoft.com...
> I'm running 98 2nd win. explorer(2) the Help File is there, except the
> troubleshoot file is missing. When i pick a subject to troubleshoot the
> first question is there i choose one of the choices & click next then there
> is nothing - blank screen. How do i reinstall the helpfile?

 

[Guest]

Archived from groups: microsoft.public.win98.gen_discussion (More info?)

Thank you for replying to my need for help. I check Windows update weekly. I
did just do a clean install of 98 2nd again a month ago. I will let you know
how this worked for me.

"glee" wrote:

> There are two different fixes, depending on the Windows updates you have installed.
>
> The original fix for the older update was this:
> First, click Start> Settings> Folder Options> View tab, and click to enable "Show
> All Files" and click OK.
> Click Start> Find> File or Folders, and search the C:\ drive for a file named
> Tshoot.inf...it should be found in the \Windows\Inf folder.
> Right-click Tshoot.inf and click Install on the menu that appears.
>
> If the latest cumulative patches for Internet Explorer are installed, there is only
> a workaround.
> Run the fix mentioned above first, then use Workaround #1 here:
> http://basconotw.mvps.org/98_help.htm
> Scroll down to the section on the troubleshooting wizard.
> --
> Glen Ventura, MS MVP Shell/User, A+
> http://dts-l.org/goodpost.htm
>
>
> "hugabunch" <donotspam@anyone.net> wrote in message
> news:9D021A41-F674-4C90-A03D-06CB9BBA8E27@microsoft.com...
> > I'm running 98 2nd win. explorer(2) the Help File is there, except the
> > troubleshoot file is missing. When i pick a subject to troubleshoot the
> > first question is there i choose one of the choices & click next then there
> > is nothing - blank screen. How do i reinstall the helpfile?
>
>

 

[Guest]

Archived from groups: microsoft.public.win98.gen_discussion (More info?)

> Run the fix mentioned above first, then use Workaround #1 here:
> http://basconotw.mvps.org/98_help.htm
> Scroll down to the section on the troubleshooting wizard.

Had to make me double think, didn't ya. There's a link at the top of the page
to go directly to it thats always been there.


--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

 

[Guest]

Archived from groups: microsoft.public.win98.gen_discussion (More info?)

Yeah, but it is such a looong link ;-)
http://basconotw.mvps.org/98_help.htm#Windows help troubleshooter wizards are blank
after clicking next:
AND it does not post correctly.
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm


"Brian A." <gonefish'n@afarawaylake> wrote in message
news:%23OwYAxspFHA.3036@TK2MSFTNGP14.phx.gbl...
> > Run the fix mentioned above first, then use Workaround #1 here:
> > http://basconotw.mvps.org/98_help.htm
> > Scroll down to the section on the troubleshooting wizard.
>
> Had to make me double think, didn't ya. There's a link at the top of the page
> to go directly to it thats always been there.
>
>
> --
>
> Brian A. Sesko { MS MVP_Shell/User }
> Conflicts start where information lacks.
> http://basconotw.mvps.org/
>
> Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
> How to ask a question: http://support.microsoft.com/kb/555375
>
>

 

[Guest]

Archived from groups: microsoft.public.win98.gen_discussion (More info?)

I meant instead of scrolling, click the link (bookmark) instead.

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375




"glee" <glee29@spamindspring.com> wrote in message
news:edURG0spFHA.1372@TK2MSFTNGP10.phx.gbl...
> Yeah, but it is such a looong link ;-)
> http://basconotw.mvps.org/98_help.htm#Windows help troubleshooter wizards are
> blank
> after clicking next:
> AND it does not post correctly.
> --
> Glen Ventura, MS MVP Shell/User, A+
> http://dts-l.org/goodpost.htm
>
>
> "Brian A." <gonefish'n@afarawaylake> wrote in message
> news:%23OwYAxspFHA.3036@TK2MSFTNGP14.phx.gbl...
>> > Run the fix mentioned above first, then use Workaround #1 here:
>> > http://basconotw.mvps.org/98_help.htm
>> > Scroll down to the section on the troubleshooting wizard.
>>
>> Had to make me double think, didn't ya. There's a link at the top of the
>> page
>> to go directly to it thats always been there.
>>
>>
>> --
>>
>> Brian A. Sesko { MS MVP_Shell/User }
>> Conflicts start where information lacks.
>> http://basconotw.mvps.org/
>>
>> Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
>> How to ask a question: http://support.microsoft.com/kb/555375
>>
>>
>

 

[Guest]

Archived from groups: microsoft.public.win98.gen_discussion (More info?)

I know ;-)
But you know, you get more exercise if you scroll......

"Brian A." <gonefish'n@afarawaylake> wrote in message
news:eltug4spFHA.3304@tk2msftngp13.phx.gbl...
> I meant instead of scrolling, click the link (bookmark) instead.
>
> --
>
> Brian A. Sesko { MS MVP_Shell/User }
> Conflicts start where information lacks.
> http://basconotw.mvps.org/
>
> Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
> How to ask a question: http://support.microsoft.com/kb/555375
>
>
>
>
> "glee" <glee29@spamindspring.com> wrote in message
> news:edURG0spFHA.1372@TK2MSFTNGP10.phx.gbl...
> > Yeah, but it is such a looong link ;-)
> > http://basconotw.mvps.org/98_help.htm#Windows help troubleshooter wizards are
> > blank
> > after clicking next:
> > AND it does not post correctly.
> > --
> > Glen Ventura, MS MVP Shell/User, A+
> > http://dts-l.org/goodpost.htm
> >
> >
> > "Brian A." <gonefish'n@afarawaylake> wrote in message
> > news:%23OwYAxspFHA.3036@TK2MSFTNGP14.phx.gbl...
> >> > Run the fix mentioned above first, then use Workaround #1 here:
> >> > http://basconotw.mvps.org/98_help.htm
> >> > Scroll down to the section on the troubleshooting wizard.
> >>
> >> Had to make me double think, didn't ya. There's a link at the top of the
> >> page
> >> to go directly to it thats always been there.
> >>
> >>
> >> --
> >>
> >> Brian A. Sesko { MS MVP_Shell/User }
> >> Conflicts start where information lacks.
> >> http://basconotw.mvps.org/
> >>
> >> Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
> >> How to ask a question: http://support.microsoft.com/kb/555375
> >>
> >>
> >
>

 

[Guest]

Archived from groups: microsoft.public.win98.gen_discussion (More info?)

Like a late night fish, took it all, hook, line and sinker.

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375




"glee" <glee29@spamindspring.com> wrote in message
news:%23F2x4GtpFHA.3408@tk2msftngp13.phx.gbl...
>I know ;-)
> But you know, you get more exercise if you scroll......
>

 

[Guest]

Archived from groups: microsoft.public.win98.gen_discussion (More info?)

Eeeek! Yuuuk! It DOESN'T post correctly, just as you say...!...

http://basconotw.mvps.org/98_help.htm#Windows help troubleshooter
wizards are blank after clicking next:

Anyhow, who would click a link just to go to the bottom of a page?


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR
pcrrcp@netzero.net
"glee" <glee29@spamindspring.com> wrote in message
news:edURG0spFHA.1372@TK2MSFTNGP10.phx.gbl...
| Yeah, but it is such a looong link ;-)
| http://basconotw.mvps.org/98_help.htm#Windows help troubleshooter
wizards are blank
| after clicking next:
| AND it does not post correctly.
| --
| Glen Ventura, MS MVP Shell/User, A+
| http://dts-l.org/goodpost.htm
|
|
| "Brian A." <gonefish'n@afarawaylake> wrote in message
| news:%23OwYAxspFHA.3036@TK2MSFTNGP14.phx.gbl...
| > > Run the fix mentioned above first, then use Workaround #1 here:
| > > http://basconotw.mvps.org/98_help.htm
| > > Scroll down to the section on the troubleshooting wizard.
| >
| > Had to make me double think, didn't ya. There's a link at the top
of the page
| > to go directly to it thats always been there.
| >
| >
| > --
| >
| > Brian A. Sesko { MS MVP_Shell/User }
| > Conflicts start where information lacks.
| > http://basconotw.mvps.org/
| >
| > Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
| > How to ask a question: http://support.microsoft.com/kb/555375
| >
| >
|