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OE REMOVES UNSAFE ATTACHMENTS

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Anonymous
September 15, 2004 6:03:01 PM

Archived from groups: microsoft.public.windowsxp.basics (More info?)

OE removes attachments in incoming e-mails as being 'unsafe'.
The attachments are safe and are generally photo jpegs.
Is this smething to do with the firewall?
Thanks
Paul
September 15, 2004 6:06:28 PM

Archived from groups: microsoft.public.windowsxp.basics (More info?)

"Paul B. Carnall" <p2c@f2s.com> wrote in message
news:eG06YRymEHA.3944@TK2MSFTNGP10.phx.gbl...
> OE removes attachments in incoming e-mails as being 'unsafe'.
> The attachments are safe and are generally photo jpegs.
> Is this smething to do with the firewall?
> Thanks
> Paul
>
>

In OE - Tools-Options-Security for the 120,000th time.......
Anonymous
September 15, 2004 6:08:55 PM

Archived from groups: microsoft.public.windowsxp.basics (More info?)

Hi Paul

Try this:

With OE open, go to Tools>Options>Security and uncheck 'Do not allow
attachments to be saved...'. If you do opt for this setting, please virus
check all attachments before opening them.

--

Will Denny
MVP - Windows Shell/User
Please reply to the News Groups


"Paul B. Carnall" <p2c@f2s.com> wrote in message
news:eG06YRymEHA.3944@TK2MSFTNGP10.phx.gbl...
> OE removes attachments in incoming e-mails as being 'unsafe'.
> The attachments are safe and are generally photo jpegs.
> Is this smething to do with the firewall?
> Thanks
> Paul
>
>
Related resources
Anonymous
September 15, 2004 10:38:47 PM

Archived from groups: microsoft.public.windowsxp.basics (More info?)

Paul,
Cannot Open E-Mail Attachments in Outlook Express......
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q329570

OLEXP: Using Virus Protection Features in Outlook Express 6:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291387
See "Confirm open after download" section

--
Ramesh, MS-MVP XP Shell/UI
http://www.mvps.org/sramesh2k


"Paul B. Carnall" <p2c@f2s.com> wrote in message
news:eG06YRymEHA.3944@TK2MSFTNGP10.phx.gbl...
OE removes attachments in incoming e-mails as being 'unsafe'.
The attachments are safe and are generally photo jpegs.
Is this smething to do with the firewall?
Thanks
Paul
Anonymous
September 15, 2004 11:01:38 PM

Archived from groups: microsoft.public.windowsxp.basics (More info?)

Paul B. Carnall wrote:
> OE removes attachments in incoming e-mails as being 'unsafe'.
> The attachments are safe and are generally photo jpegs.
> Is this smething to do with the firewall?
> Thanks
> Paul


Outlook Express' default security settings are simply trying to
protect the recipient. OE has no way of telling whether an attachment
actually contains a virus or not, so it temporarily blocks any of
those file types that could potentially contain a virus. In Outlook
Express, Tools > Options > Security, uncheck the "Do not allow
attachments to be saved or opened that could potentially be a virus"
option, assuming he trusts the source, of course. The wiser course of
action, however,
would be to modify your list of unsafe files, as outlined in the KB
articles below:

Cannot Open E-Mail Attachments in OE After You Install SP1
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q329570

Information About the Unsafe File List in Internet Explorer 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291369

OLEXP Using Virus Protection Features in Outlook Express 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291387

--

Bruce Chambers

Help us help you:
http://dts-l.org/goodpost.htm
http://www.catb.org/~esr/faqs/smart-questions.html

You can have peace. Or you can have freedom. Don't ever count on
having
both at once. - RAH
Anonymous
September 16, 2004 12:25:49 AM

Archived from groups: microsoft.public.windowsxp.basics (More info?)

Paul B. Carnall wrote:
> OE removes attachments in incoming e-mails as being 'unsafe'.
> The attachments are safe and are generally photo jpegs.
> Is this smething to do with the firewall?

This is due to misunderstanding of how to perform regular updates and/or
misunderstanding on how to use certain applications/web searches to locate
the answer.

Read more about this (and how long it has been around) here:
http://support.microsoft.com/?kbid=329570

It also explains ways to turn off the security feature.

You can either turn off this protection
(not recommended without OTHER protection.):

In Outlook Express, under Tools->Options go to the Security tab and take the
checkmark out of the "do not allow attachments to be saved or opened that
could potentially be a virus" box.


Or work around it
(more difficult, but safer, allows you to be more careful about what you
open.):

Open an email containing the attachments that Outlook Express is blocking
access to. The 'OE removed access...' message will be shown as before.
Click the 'Forward' button (as if you are going to forward the email to
another person)

A new message window should open, with the message ready for forwarding.
This is where you would normally enter some new email addresses to which you
would wish to forward the message. (We are not actually going to forward it)

What it also does, at least in cases I have seen, is to show the
attachments, between the 'Subject' line and the 'Message area'.
You should be able to double-click on an attachment and it will give you
the option of opening it, or saving it.

There should also be a check box which says something like: 'Always ask
before opening this type of file'. The checkbox will be ticked.

Do the following: Select 'Open it' and also
(THIS BIT IS THE IMPORTANT STEP!) Un-tick the 'Always ask...' checkbox.
The attached document should now open.

And finally, if the above all worked, and you performed the steps for
opening the attachment, you should now find that if you close and
re-open the email that was causing problems before, you should now be
able to see the attachments!

(I believe that it is the "Always ask" setting that OE uses to determine
whether a particular attachment type should be treated as 'harmful')

It is NOT recommended to use the above steps for accessing executable
attachments, and ALWAYS make sure you have an up-to-date virus checker!

Good Luck!

--
<- Shenan ->
--
The information is provided "as is", it is suggested you research for
yourself before you take any advice - you are the one ultimately
responsible for your actions/problems/solutions. Know what you are
getting into before you jump in with both feet.
!