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Help With Generic MP3

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Well, my little brother got a 512Mb Generic MP3 player for his birthday last week, it looks exactly like this:

http://www.tecknet-online.co.uk/eb [...] OSHOW2.gif

Anyway, my problem is, when i plug it into the computer it dosent detect it(yes i use XP) and i have to tamper about lying upside down on the floor playing around with the MP3 menu till i press some icon that makes the computer detect the MP3 player.
But when it detects it, instead of showing me a storage drive like these players normally do, where i can just drag & drop songs, the assistant for installing new hardware comes up, i let it run but it ends up finding no controller for it and saying there was a problem with the installation, and indeed there was, as the player still dosent appear as a removable drive in My PC!

I was thinking there might be some sort of driver, software or something that can simply reset the whole mp3 and reinstall the firmware, because this one is crazy.
Did i note that it only displays the first menu in english? after i go to "settings" the icons show and undernead the writing are strange symbols...

Thanks for your time

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The website you linked to shows that there is software available for download for this item. It's listed at the bottom of this page.

I would suggest installing the software first, then try connecting it to the PC.

There is also a firmware download available. You might want to try updating that as well.

Reply to Anoobis
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i want to put the firmware again, ive downloaded it from that website, its a .bin file, how do i install that on the player?

Reply to Santz24
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I'm not certain as I've never used one. Try contacting that website directly for instructions.

Reply to Anoobis
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well, ive contacted them but it looks like they will take ages to reply... does anyone else know how to install the firmware as a .bin file onto the player? thanks.

Reply to Santz24
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Did this thing come with a manual? You may have to phone these guys directly for more info.

Reply to Anoobis
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Quote :

The website you linked to shows that there is software available for download for this item. It's listed at the bottom of this page.

I would suggest installing the software first, then try connecting it to the PC.

There is also a firmware download available. You might want to try updating that as well.



If you haven't done so, download and install the driver on the same page before trying it update the firmware. If you've never updated firmware, be very careful. It's my understanding if the update doesn't work, the device itself may not work. You may have to update the firmware directly from the website. I have a Logitec remote that to upgrade the firmware I have to plug the remote into the computer via a USB port and then do the update directly from the site rather than downloading and installing it.

Reply to g-paw
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Usually a .bin file is for Unix... Did you download the wrong file?

Reply to nobly

Are you sure it aint you usb ports. go into device manager and see if any yellow warning signs are there.
My bro has one and i'm pretty sure i just plugged it in(he didn't do it himself as he is rubbish at these things) and it worked. i might be wrong but AAFAIK thats all that was needed.
Does nothing show in my computer?

Reply to strangestranger

I have one of those USB remotes from Logitech too, and techincally what you are downloading from the website is a configuration file and not new firmware. Also, most embedded devices have a buffer that you fill when updating the firmware, and then it swaps the buffer over the existing firmware when the transmission is done. And it usually has a capacitor with enough power to ensure that the firmware swap will complete. Anyway, I know that's a little off-topic ... just the thoughts that were running through my head while I read your post.

Reply to steckman
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