Tom's Hardware > Forum > CPU & Components > Other Components > Viewsonic VX 922 - single red pixel

Viewsonic VX 922 - single red pixel

Forum CPU & Components : Other Components - Viewsonic VX 922 - single red pixel

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DuffDawg   05-12-2006 at 10:29:19 PM

I just purchased a 19" Viewsonic VX 922 LCD monitor and am for the most part highly impressed with it. However, there's one single RED pixel in the middle-right area of the screen. I don't know too much about these things as I've been a die-hard CRT fan for years, does anyone know what this is or anyway to cure it?

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nobly   05-13-2006 at 01:07:31 AM
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Its a "stuck" pixel. When they make LCDs, they're not 100% perfect everytime. Sometimes you get "stuck" or "dead" pixels. Stuck pixels are what you're seeing - one of the RBG is stuck on "on". Dead pixels are pixels that are black - harder to see.

If it realllly bugs you, you can try to return/exchange it or ask Viewsonic to replace it. (I'm not sure what Viewsonic's dead pixel policy is right now). It varies from manufacturer to manufacturer and store to store.

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DuffDawg   05-13-2006 at 01:55:06 AM
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Thanks for the reply, I got it from newegg. I may contact viewsonic and see what their policy is.

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techtre2003   05-13-2006 at 02:36:31 AM
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I guarantee they won't help you with one bad pixel. Usually you have to have about 7 or more bad pixels before they consider it defective. Or if you have 3 or 4 pixels in a group maybe, but not just one.

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Sailer   05-13-2006 at 03:34:56 AM
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If you got it from Newegg, contact them first. They're usually pretty good about returns, giving a period of time when you can return it with no hatle at all. They want satisfied customers, who will come back to buy more stuff later.

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techtre2003   05-13-2006 at 03:42:59 AM
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My reply was concerning Viewsonic. But Sailer is right about Newegg. Last time I bought from them they had a 30 day return policy. You might not want to tell them the ONLY problem you have is 1 dead pixel though. You may just say the picture looks a little blurry to you or something to that affect.

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Heyyou27   05-13-2006 at 03:57:48 AM
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Or say you've noticed some dead pixels; don't specify any number, just say it's bothering you.

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techtre2003   05-13-2006 at 04:12:35 AM
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That would probably work too. I have one stuck green pixel on my monitor/TV. It was one of the first things I noticed, but now after about 6 months of use I don't even realize it is there. Even if you do get the monitor returned and get a new one, there is no guarentee you will get one with no problems as I believe it is fairly common to have 1 or 2 dead or fixed pixels. There are some monitors out there that have a NO dead pixel policy though.

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