Laptop on network not connecting to internet

Ramona2401

Distinguished
Apr 20, 2011
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18,510
Hello,
My laptop is on a network and is connected to the network and internet but when I try pulling up the internet it says it cannot connect that it is disabled! Please Help!
 

David 617

Distinguished
Apr 12, 2011
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18,710
run this test-
on xp - start > run > "cmd" > type "ping www.google.com"

on vista/7 - start > search "cmd" > (right click 'run as admin') > type "ping www.google.com

post the results here