G
Guest
Guest
Archived from groups: comp.dcom.voice-over-ip (More info?)
I have read that the iconnectthere support is not great. But is there
any? They keep ignoring me, my e-mails and messages sent to customer
care. I have paid $15 to find out that their service is not working for
me behind the firewall I have in my apartment building. I have asked
them for help: no answers. They sent me an e-mail after four weeks
because I did not use their service and if I had any problems. I
replied: no answers. I have sent messages through their online "email
customer care" site: no answers. I requested account cancellation and
refund through their site: no answers.
Bottom line: no answers. They just ignore my messages and charge me
happily $.65 every month for a service I cannot use and that they don't
cancel my account either.
Do they reply to anyone?
Gerald
I have read that the iconnectthere support is not great. But is there
any? They keep ignoring me, my e-mails and messages sent to customer
care. I have paid $15 to find out that their service is not working for
me behind the firewall I have in my apartment building. I have asked
them for help: no answers. They sent me an e-mail after four weeks
because I did not use their service and if I had any problems. I
replied: no answers. I have sent messages through their online "email
customer care" site: no answers. I requested account cancellation and
refund through their site: no answers.
Bottom line: no answers. They just ignore my messages and charge me
happily $.65 every month for a service I cannot use and that they don't
cancel my account either.
Do they reply to anyone?
Gerald