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Noisy Maxtor Diamond Max 10 300gb Sata 2

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Hi.
I just bought a new Maxtor drive and im having trouble with it. Bought one may 23rd, installed it, formatted and installed windows. As i sat there i started noticing some high pitch noise, not very loud but really anoying, the kind that drives you nuts after a while. I called my dealer and got a new one today, may 29th. I just pluged it in only to hear that same noise again. As soon as i disconnect the power from the drive, it stops, so i was positive it was the drive but now i wonder if it could be something else? I thought maybe the extra power needed to run the drive might be the problem, but i tried unpluging everything else but the drive and it still made that noise...

Im running it on a MSI K8N Neo4-f board btw.

Thanks

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try adjusting the tightness of the screws that you used to mount the drive in the case.....

Reply to The_Prophecy
- 0 +

Quote :

try adjusting the tightness of the screws that you used to mount the drive in the case.....



No this doesn't come from vibrations.

Update: I downloaded Powermax form Maxtor's website and went through the testing process. The drived passed the quick test flawlessly, while making that anoying sound, it seemed to loose intensity during the test at some points. I went and started the long test, after about 4 minutes i heard a "click" comming from the drive, the anoying sound stoped and the test froze. After rebooting the drive is no longer regognised by the bios, i think its dead.
My dealer tells me its probably not the drives themselves that were wrong, he said he never got a 300gb Maxtor back. He spoke of a fautly Mobo or PSU, asked me to check the voltage in my bios. I did and turns out the +12v is a little low, 11.91 aprox. So he says that probably why the hard disks made that noise... which i find hard to believe. He told me to bring my pc in for checkup, which is 30$.

Is he trying to rip me off or does this make sense?

Reply to Yan

11.91V is within the tolerance level for the 12V rail. If it was off by 0.3V or more, then I would be worried.

Reply to The_Prophecy

That moron never read the ATX specification, or he would know the voltage tollerances are +/-5% (for ATX rev 2.01).

Tell him its in section 4.2.2 under Voltage Tollerances.

Your voltage if "off" by -0.75%. In other words ts perfect.

Secondly even if you voltage below tollerances it would not cause the symptoms you describe.

Actually I doubt he could be that much of an idiot. He probably deliberately lying so he can rip you off.

Call Maxtor's tech support, then confront the guy and demand a refund.

Or just request an advance replacement RMA from Maxtor and pay the $5 return shipping.

Don't ever do business with that dealer again, he is either an idiot or a theif.

Reply to Codesmith

Quote :

My dealer tells me its probably not the drives themselves that were wrong, he said he never got a 300gb Maxtor back...
Is he trying to rip me off or does this make sense?



He is probably ripping you off. He probably has only sold a few, explaining why he has *never* had a problem with them (bending the truth a little never hurt anyone). In fact, he probably hasn't even used one before. In any case, DO NOT GO BACK THERE!! Doing so will only waste your time and money. I'm sure you bought it from a local retailer to support local business or to get local tech support, and in doing so, you are taking a bit of a price hit. If you still want that model, try from newegg:

http://www.newegg.com/Product/Prod [...] 6822144014

Newegg rocks, quick shipping, and easy RMA makes it a great bet. Whenever they have the product im looking for, I buy Newegg, hands down.

Reply to elpresidente2075
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