Hi.
I just bought a new Maxtor drive and im having trouble with it. Bought one may 23rd, installed it, formatted and installed windows. As i sat there i started noticing some high pitch noise, not very loud but really anoying, the kind that drives you nuts after a while. I called my dealer and got a new one today, may 29th. I just pluged it in only to hear that same noise again. As soon as i disconnect the power from the drive, it stops, so i was positive it was the drive but now i wonder if it could be something else? I thought maybe the extra power needed to run the drive might be the problem, but i tried unpluging everything else but the drive and it still made that noise...
try adjusting the tightness of the screws that you used to mount the drive in the case.....
No this doesn't come from vibrations.
Update: I downloaded Powermax form Maxtor's website and went through the testing process. The drived passed the quick test flawlessly, while making that anoying sound, it seemed to loose intensity during the test at some points. I went and started the long test, after about 4 minutes i heard a "click" comming from the drive, the anoying sound stoped and the test froze. After rebooting the drive is no longer regognised by the bios, i think its dead.
My dealer tells me its probably not the drives themselves that were wrong, he said he never got a 300gb Maxtor back. He spoke of a fautly Mobo or PSU, asked me to check the voltage in my bios. I did and turns out the +12v is a little low, 11.91 aprox. So he says that probably why the hard disks made that noise... which i find hard to believe. He told me to bring my pc in for checkup, which is 30$.
Is he trying to rip me off or does this make sense?
My dealer tells me its probably not the drives themselves that were wrong, he said he never got a 300gb Maxtor back...
Is he trying to rip me off or does this make sense?
He is probably ripping you off. He probably has only sold a few, explaining why he has *never* had a problem with them (bending the truth a little never hurt anyone). In fact, he probably hasn't even used one before. In any case, DO NOT GO BACK THERE!! Doing so will only waste your time and money. I'm sure you bought it from a local retailer to support local business or to get local tech support, and in doing so, you are taking a bit of a price hit. If you still want that model, try from newegg:
You are about to answer a thread that has been inactive for more than 6 months. If you still wish to proceed, please ensure that your posting is original and does not duplicate or overlap any prior responses to this thread.