Help & Support Not Working

[keng]

Archived from groups: microsoft.public.windowsxp.basics (More info?)

Hello & Thanks in advance.

I have a laptop which I just recently installed WinXP Pro
from WinXp Home. I installed SP2 recently. I cannot
access the Help & Support Center on this computer. I get
the following messages below when I try to access Help &
Support below:

WINDOWS CANNOT OPEN HELP AND SUPPORT BECAUSE A SYSTEM
SERVICE IS NOT RUNNING.

TO FIX THIS PROBLEM, START THE SERVICE NAMED "HELP AND
SUPPORT".

When I try to start the service I get the following
message:

COULD NOT START THE HELP AND SUPPORT ON LOCAL COMPUTER.

ERROR 1083:
THE EXECUTABLE PROGRAM THAT THIS SERVICE IS CONFIGURED TO
RUN IN DOES NOT IMPLEMENT THE SERVICE.

HELP !!
KenG

 

[Guest]

Archived from groups: microsoft.public.windowsxp.basics (More info?)

Hi

See if the following link to Kelly's web site helps:

"Why doesn't Help and Support work?"
http://www.kellys-korner-xp.com/top10faqs.htm

--

Will Denny
MVP - Windows Shell/User
Please reply to the News Groups


"KenG" <anonymous@discussions.microsoft.com> wrote in message
news:0ced01c49ffd$ea29d990$a601280a@phx.gbl...
> Hello & Thanks in advance.
>
> I have a laptop which I just recently installed WinXP Pro
> from WinXp Home. I installed SP2 recently. I cannot
> access the Help & Support Center on this computer. I get
> the following messages below when I try to access Help &
> Support below:
>
> WINDOWS CANNOT OPEN HELP AND SUPPORT BECAUSE A SYSTEM
> SERVICE IS NOT RUNNING.
>
> TO FIX THIS PROBLEM, START THE SERVICE NAMED "HELP AND
> SUPPORT".
>
> When I try to start the service I get the following
> message:
>
> COULD NOT START THE HELP AND SUPPORT ON LOCAL COMPUTER.
>
> ERROR 1083:
> THE EXECUTABLE PROGRAM THAT THIS SERVICE IS CONFIGURED TO
> RUN IN DOES NOT IMPLEMENT THE SERVICE.
>
> HELP !!
> KenG
>

 

[keng]

Archived from groups: microsoft.public.windowsxp.basics (More info?)

Thank You will try.

>-----Original Message-----
>Hi
>
>See if the following link to Kelly's web site helps:
>
>"Why doesn't Help and Support work?"
>http://www.kellys-korner-xp.com/top10faqs.htm
>
>--
>
>Will Denny
>MVP - Windows Shell/User
>Please reply to the News Groups
>
>
>"KenG" <anonymous@discussions.microsoft.com> wrote in
message
>news:0ced01c49ffd$ea29d990$a601280a@phx.gbl...
>> Hello & Thanks in advance.
>>
>> I have a laptop which I just recently installed WinXP
Pro
>> from WinXp Home. I installed SP2 recently. I cannot
>> access the Help & Support Center on this computer. I
get
>> the following messages below when I try to access Help &
>> Support below:
>>
>> WINDOWS CANNOT OPEN HELP AND SUPPORT BECAUSE A SYSTEM
>> SERVICE IS NOT RUNNING.
>>
>> TO FIX THIS PROBLEM, START THE SERVICE NAMED "HELP AND
>> SUPPORT".
>>
>> When I try to start the service I get the following
>> message:
>>
>> COULD NOT START THE HELP AND SUPPORT ON LOCAL COMPUTER.
>>
>> ERROR 1083:
>> THE EXECUTABLE PROGRAM THAT THIS SERVICE IS CONFIGURED
TO
>> RUN IN DOES NOT IMPLEMENT THE SERVICE.
>>
>> HELP !!
>> KenG
>>
>
>
>.
>