Cingular Vs. Nextel

[TC]

Archived from groups: alt.cellular.nextel;,alt.cellular.cingular (More info?)

I'm looking for new cell service.

I was wondering if anyone can help give me a comparison and their
thoughts on Cingular Vs. Nextel. I want to know it all. Dropped calls,
coverage, customer service, etc.

Both have services I like and there is little overlap.

I do plan to use this around Albany County (and surrounding area's)
and Sullivan County (and surrounding area's) of New York.

Please be honest. I don't want to get screwed like I did with Verizon.

Thank you,

TC

 

[Guest]

Archived from groups: alt.cellular.nextel,alt.cellular.cingular (More info?)

"TC" <fake@fake.fak> wrote in message
news:1fhlm059kircb4a9ngb1ao3u3qs9a9f4am@4ax.com...
> I'm looking for new cell service.
>
> I was wondering if anyone can help give me a comparison and their
> thoughts on Cingular Vs. Nextel. I want to know it all. Dropped calls,
> coverage, customer service, etc.
>
> Both have services I like and there is little overlap.
>
> I do plan to use this around Albany County (and surrounding area's)
> and Sullivan County (and surrounding area's) of New York.
>
> Please be honest. I don't want to get screwed like I did with Verizon.
>
> Thank you,
>
> TC

Nextel is horrible. If you want most of your incoming calls going straight
to voicemail, "system busy" most of the time when trying to make outgoing
calls, outgoing calls mysteriously disconnecting while dialing, outgoing
calls one way (you can hear them, they can't hear you), CONNECTED calls (it
happens sometimes) with horrible echoes on BOTH ends, and frequent
disonnects, then you will love Nextel. Other than that, anything is better
than Nextel. -Dave (nextel DIE DIE DIE!!!!)

 

[steve]

Archived from groups: alt.cellular.nextel;,alt.cellular.cingular (More info?)

In article <1fhlm059kircb4a9ngb1ao3u3qs9a9f4am@4ax.com>,
TC <fake@fake.fak> wrote:

> I'm looking for new cell service.
>
> I was wondering if anyone can help give me a comparison and their
> thoughts on Cingular Vs. Nextel. I want to know it all. Dropped calls,
> coverage, customer service, etc.
>
> Both have services I like and there is little overlap.
>
> I do plan to use this around Albany County (and surrounding area's)
> and Sullivan County (and surrounding area's) of New York.
>
> Please be honest. I don't want to get screwed like I did with Verizon.
>
> Thank you,
>
> TC

Here's honesty.

You are talking about using it in areas, extremely rural, with mountains
and valleys. Nextel doesn't have enough coverage in these areas anyway
so they should not be considered. I have Cingular and Verizon. Verizon
might be just slightly better in those areas than Cingular, just
slightly if at all. If you think that traveling in areas like this, and
less populated surrounding areas, and not getting a dropped call means
that you are getting screwed, then you will never be happy with any
service and you have totally unrealistic expectations about using a
cellular phone.

 

[TC]

Archived from groups: alt.cellular.nextel,alt.cellular.cingular (More info?)

On Mon, 11 Oct 2004 14:58:05 -0400, Steve <Steve@IHATESPAM.com> wrote:

>In article <1fhlm059kircb4a9ngb1ao3u3qs9a9f4am@4ax.com>,
> TC <fake@fake.fak> wrote:
>
>> I'm looking for new cell service.
>>
>> I was wondering if anyone can help give me a comparison and their
>> thoughts on Cingular Vs. Nextel. I want to know it all. Dropped calls,
>> coverage, customer service, etc.
>>
>> Both have services I like and there is little overlap.
>>
>> I do plan to use this around Albany County (and surrounding area's)
>> and Sullivan County (and surrounding area's) of New York.
>>
>> Please be honest. I don't want to get screwed like I did with Verizon.
>>
>> Thank you,
>>
>> TC
>
>Here's honesty.
>
>You are talking about using it in areas, extremely rural, with mountains
>and valleys. Nextel doesn't have enough coverage in these areas anyway
>so they should not be considered. I have Cingular and Verizon. Verizon
>might be just slightly better in those areas than Cingular, just
>slightly if at all. If you think that traveling in areas like this, and
>less populated surrounding areas, and not getting a dropped call means
>that you are getting screwed, then you will never be happy with any
>service and you have totally unrealistic expectations about using a
>cellular phone.

I relize I can't escape dropped calls. But which has less. In the past
I have used Verizon but they kept double billing me adding and taking
away features with out my knowledge. I'm using Virgin right now but
they are expensive (It's pre-pay it's a given) and have some glitches
and bad custamer service.

I'm looking at what will be the best for me. right now and I'm trying
to find out what real people think not what I am being told by those
trying to sell me something.

TC

 

[user]

Archived from groups: alt.cellular.nextel;,alt.cellular.cingular (More info?)

RE/
>I was wondering if anyone can help give me a comparison and their
>thoughts on Cingular Vs. Nextel.

I dropped NexTel in the Philadelphia area because their messaging wasn't
reliable enough. For instance, I'd get an urgent message from somebody on
Monday or Tuesday saying "Pete, it's 10:30 Sunday morning and we need you onsite
asap.".

After a few calls to their support desk, somebody finally admitted that they
just took the whole messaging system down for maintainence sometimes. Must've
been frequently on Sundays...because that was definately *the* problem day.

I have Cingular now. I don't think anybody *loves* their cell phone provider,
but Cingular hasn't been all that bad. My only current gripe (beyond lousy
support - which is probably universal...) is that they've closed their walk-in
repair facilities around here.
--
PeteCresswell

 

[TC]

Archived from groups: alt.cellular.nextel,alt.cellular.cingular (More info?)

On Mon, 11 Oct 2004 21:57:11 GMT, "(Pete Cresswell)" <x@y.z> wrote:

>RE/
>>I was wondering if anyone can help give me a comparison and their
>>thoughts on Cingular Vs. Nextel.
>
>I dropped NexTel in the Philadelphia area because their messaging wasn't
>reliable enough. For instance, I'd get an urgent message from somebody on
>Monday or Tuesday saying "Pete, it's 10:30 Sunday morning and we need you onsite
>asap.".
>
>After a few calls to their support desk, somebody finally admitted that they
>just took the whole messaging system down for maintainence sometimes. Must've
>been frequently on Sundays...because that was definately *the* problem day.
>
>I have Cingular now. I don't think anybody *loves* their cell phone provider,
>but Cingular hasn't been all that bad. My only current gripe (beyond lousy
>support - which is probably universal...) is that they've closed their walk-in
>repair facilities around here.

Pete,

I deffently agree that no carrier is perfect. I have yet to
figure out why each carrier has there own way to screw the casumer.
I'm just trying to find one that won't be to painful

TC

 

[Guest]

Archived from groups: alt.cellular.nextel,alt.cellular.cingular (More info?)

One thing i can say from personal experience.....Nextel has better customer
service than Cingular. If you go with Cingular and have no need to call
customer service you will be ok. I use Nextel for my business and the "free
incoming" cant be beat!


"TC" <fake@fake.fak> wrote in message
news:sbgmm0dt4f89mpki8vla7manf8omaeh6rs@4ax.com...
> On Mon, 11 Oct 2004 21:57:11 GMT, "(Pete Cresswell)" <x@y.z> wrote:
>
>>RE/
>>>I was wondering if anyone can help give me a comparison and their
>>>thoughts on Cingular Vs. Nextel.
>>
>>I dropped NexTel in the Philadelphia area because their messaging wasn't
>>reliable enough. For instance, I'd get an urgent message from somebody on
>>Monday or Tuesday saying "Pete, it's 10:30 Sunday morning and we need you
>>onsite
>>asap.".
>>
>>After a few calls to their support desk, somebody finally admitted that
>>they
>>just took the whole messaging system down for maintainence sometimes.
>>Must've
>>been frequently on Sundays...because that was definately *the* problem
>>day.
>>
>>I have Cingular now. I don't think anybody *loves* their cell phone
>>provider,
>>but Cingular hasn't been all that bad. My only current gripe (beyond
>>lousy
>>support - which is probably universal...) is that they've closed their
>>walk-in
>>repair facilities around here.
>
> Pete,
>
> I deffently agree that no carrier is perfect. I have yet to
> figure out why each carrier has there own way to screw the casumer.
> I'm just trying to find one that won't be to painful
>
> TC
>

 

[user]

Archived from groups: alt.cellular.nextel,alt.cellular.cingular (More info?)

RE/
>One thing i can say from personal experience.....Nextel has better customer
>service than Cingular. If you go with Cingular and have no need to call
>customer service you will be ok. I use Nextel for my business and the "free
>incoming" cant be beat!

I would agree with that 100%. In fact, the reason I dropped Nextel was that a
service rep actually told me the real story about something....what impressed me
was that he actually *knew*...as opposed to reading from a script.
--
PeteCresswell

 

[TC]

Archived from groups: alt.cellular.nextel,alt.cellular.cingular (More info?)

On Tue, 12 Oct 2004 12:43:21 GMT, "(Pete Cresswell)" <x@y.z> wrote:

>RE/
>>One thing i can say from personal experience.....Nextel has better customer
>>service than Cingular. If you go with Cingular and have no need to call
>>customer service you will be ok. I use Nextel for my business and the "free
>>incoming" cant be beat!
>
>I would agree with that 100%. In fact, the reason I dropped Nextel was that a
>service rep actually told me the real story about something....what impressed me
>was that he actually *knew*...as opposed to reading from a script.



What did the nextel rep tell you? Although you have me a bit confused.
You said you agree with the previous poster about liking Nextel then
you tell us you droped Nextel. WHy did you drop Nextel?

TC

 

[Guest]

Archived from groups: alt.cellular.cingular (More info?)

> I deffently agree that no carrier is perfect. I have yet to
>figure out why each carrier has there own way to screw the casumer.
>I'm just trying to find one that won't be to painful
>

Well, among your considerations you need to keep in mind that NEXTEL is NOT
cellular OR PCS. They are a 2-way company and are not governed by the same laws
that the other carriers are governed by.

Not only that their handsets sound like 2-way walkie talkies when calling
"phones"!


--
John S.
e-mail responses to - john at kiana dot net

 

[Guest]

Archived from groups: alt.cellular.cingular (More info?)

[POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]

In <20041012181240.07480.00002113@mb-m18.aol.com> on 12 Oct 2004 22:12:40 GMT,
sexyexotiche@aol.comspamfree (John S.) wrote:

>> I deffently agree that no carrier is perfect. I have yet to
>>figure out why each carrier has there own way to screw the casumer.
>>I'm just trying to find one that won't be to painful
>
>Well, among your considerations you need to keep in mind that NEXTEL is NOT
>cellular OR PCS. They are a 2-way company and are not governed by the same laws
>that the other carriers are governed by.

On what do you base that?

--
Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas <http://navasgrp.home.att.net/#Cingular>

 

[user]

Archived from groups: alt.cellular.nextel,alt.cellular.cingular (More info?)

RE/
>What did the nextel rep tell you? Although you have me a bit confused.
>You said you agree with the previous poster about liking Nextel then
>you tell us you droped Nextel. WHy did you drop Nextel?

He told me that the reason I was getting voicemail and text messages days late
was that Nextel was routinely taking down the system that handled them - as
opposed to cutting over to backup for the outage period. My recollection was
that they had no compunctions about just shutting down the PC(s?) that handled
those functions while maintainence was performed - often on Sunday.]]

That was awhile ago and in the Philadelphia PA area - no telling what they're
doing now - but at the time, as much as I liked NexTel, I didn't feel that I
could live with that.

I'm currently not in a situation where I live and die by my client's messages -
so if somebody told me that NexTel offered a multi-phone plan that would get me
3 phones for sixty dollars per month or less (it's costing me sixty via
Cingular) I'd have to think about switching back to NexTel.
--
PeteCresswell

 

[user]

Archived from groups: alt.cellular.cingular (More info?)

RE/
>Not only that their handsets sound like 2-way walkie talkies when calling
>"phones"!

I used NexTel for over three years and never noticed anything like that.

My son-in-law uses NexTel now and doesn't notice anything like that.
--
PeteCresswell

 

[Guest]

Archived from groups: alt.cellular.cingular (More info?)

[POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]

In <cr0pm0pl1j86en4280b0tt5b44amhr0uij@4ax.com> on Wed, 13 Oct 2004 01:26:03
GMT, "(Pete Cresswell)" <x@y.z> wrote:

>RE/

>>Not only that their handsets sound like 2-way walkie talkies when calling
>>"phones"!
>
>I used NexTel for over three years and never noticed anything like that.
>
>My son-in-law uses NexTel now and doesn't notice anything like that.

No should there be any such difference -- Motorola iDEN technology as used by
NEXTEL is comparable in sound quality to GSM and CDMA.

--
Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas <http://navasgrp.home.att.net/#Cingular>