Can't access the internet

Archived from groups: microsoft.public.windowsxp.basics (More info?)

Yesterday, I came home from work and was unable to access the internet. I
can connect and check my e-mail though Earthlink's e-mail program but it
won't allow me access to the world wide web through IE. I called Earthlink
customer support and he had me check for proxies (which I didn't have
configured), had me reset all of IE's functions and then had me uninstall
and reinstall IE. After nothing changed, the tech told me he had done
everything he could and to contact Microsoft because I had a malfuntioning
IE. I am at my wits end with this one. I have only had the computer for 3
weeks and it hasn't given my any trouble at all up until now. As soon as I
got it I installed Service pack 2 and updated everything. Can someone help
me with this one? TIA
8 answers Last reply
More about access internet
  1. Archived from groups: microsoft.public.windowsxp.basics (More info?)

    The sp2 install is most likely the *cause* of your problems - NOT the cure!


    "Dale" <theoriginallugnut@NOSPAMhotmail.com> wrote in message
    news:4151987c_2@127.0.0.1...
    > Yesterday, I came home from work and was unable to access the internet. I
    > can connect and check my e-mail though Earthlink's e-mail program but it
    > won't allow me access to the world wide web through IE. I called Earthlink
    > customer support and he had me check for proxies (which I didn't have
    > configured), had me reset all of IE's functions and then had me uninstall
    > and reinstall IE. After nothing changed, the tech told me he had done
    > everything he could and to contact Microsoft because I had a malfuntioning
    > IE. I am at my wits end with this one. I have only had the computer for 3
    > weeks and it hasn't given my any trouble at all up until now. As soon as I
    > got it I installed Service pack 2 and updated everything. Can someone help
    > me with this one? TIA
  2. Archived from groups: microsoft.public.windowsxp.basics (More info?)

    What hogwash. What do you base that comment on?
    "Ray Lewis" <ray.l@nec.org> wrote in message
    news:%23KKklqLoEHA.3172@TK2MSFTNGP10.phx.gbl...
    > The sp2 install is most likely the *cause* of your problems - NOT the cure!
    >
    >
    > "Dale" <theoriginallugnut@NOSPAMhotmail.com> wrote in message
    > news:4151987c_2@127.0.0.1...
    >> Yesterday, I came home from work and was unable to access the internet. I
    >> can connect and check my e-mail though Earthlink's e-mail program but it
    >> won't allow me access to the world wide web through IE. I called Earthlink
    >> customer support and he had me check for proxies (which I didn't have
    >> configured), had me reset all of IE's functions and then had me uninstall
    >> and reinstall IE. After nothing changed, the tech told me he had done
    >> everything he could and to contact Microsoft because I had a malfuntioning
    >> IE. I am at my wits end with this one. I have only had the computer for 3
    >> weeks and it hasn't given my any trouble at all up until now. As soon as I
    >> got it I installed Service pack 2 and updated everything. Can someone help
    >> me with this one? TIA
    >
    >
  3. Archived from groups: microsoft.public.windowsxp.basics (More info?)

    A zillion posts to these newsgroups and over 900,000 hits when one does a
    google search for "sp2 problems"


    "Unknown" <Unknown@Somewhere.Kom> wrote in message
    news:wdh4d.7237$Qv5.4015@newssvr33.news.prodigy.com...
    > What hogwash. What do you base that comment on?
    > "Ray Lewis" <ray.l@nec.org> wrote in message
    > news:%23KKklqLoEHA.3172@TK2MSFTNGP10.phx.gbl...
    > > The sp2 install is most likely the *cause* of your problems - NOT the
    cure!
    > >
    > >
    > > "Dale" <theoriginallugnut@NOSPAMhotmail.com> wrote in message
    > > news:4151987c_2@127.0.0.1...
    > >> Yesterday, I came home from work and was unable to access the internet.
    I
    > >> can connect and check my e-mail though Earthlink's e-mail program but
    it
    > >> won't allow me access to the world wide web through IE. I called
    Earthlink
    > >> customer support and he had me check for proxies (which I didn't have
    > >> configured), had me reset all of IE's functions and then had me
    uninstall
    > >> and reinstall IE. After nothing changed, the tech told me he had done
    > >> everything he could and to contact Microsoft because I had a
    malfuntioning
    > >> IE. I am at my wits end with this one. I have only had the computer for
    3
    > >> weeks and it hasn't given my any trouble at all up until now. As soon
    as I
    > >> got it I installed Service pack 2 and updated everything. Can someone
    help
    > >> me with this one? TIA
    > >
    > >
    >
  4. Archived from groups: microsoft.public.windowsxp.basics (More info?)

    There are in excess of 60,000,000 home computers in the U.S. only. How many
    successes do you think there are versus problems? 51,100,000 to 900,000? You
    only read about the problems. AND I might add almost all of the problems are
    NOT caused by Microsofts SP2. ----------Wake up.
    "Ray Lewis" <ray.l@nec.org> wrote in message
    news:eisxuzLoEHA.1176@TK2MSFTNGP12.phx.gbl...
    >A zillion posts to these newsgroups and over 900,000 hits when one does a
    > google search for "sp2 problems"
    >
    >
    > "Unknown" <Unknown@Somewhere.Kom> wrote in message
    > news:wdh4d.7237$Qv5.4015@newssvr33.news.prodigy.com...
    >> What hogwash. What do you base that comment on?
    >> "Ray Lewis" <ray.l@nec.org> wrote in message
    >> news:%23KKklqLoEHA.3172@TK2MSFTNGP10.phx.gbl...
    >> > The sp2 install is most likely the *cause* of your problems - NOT the
    > cure!
    >> >
    >> >
    >> > "Dale" <theoriginallugnut@NOSPAMhotmail.com> wrote in message
    >> > news:4151987c_2@127.0.0.1...
    >> >> Yesterday, I came home from work and was unable to access the internet.
    > I
    >> >> can connect and check my e-mail though Earthlink's e-mail program but
    > it
    >> >> won't allow me access to the world wide web through IE. I called
    > Earthlink
    >> >> customer support and he had me check for proxies (which I didn't have
    >> >> configured), had me reset all of IE's functions and then had me
    > uninstall
    >> >> and reinstall IE. After nothing changed, the tech told me he had done
    >> >> everything he could and to contact Microsoft because I had a
    > malfuntioning
    >> >> IE. I am at my wits end with this one. I have only had the computer for
    > 3
    >> >> weeks and it hasn't given my any trouble at all up until now. As soon
    > as I
    >> >> got it I installed Service pack 2 and updated everything. Can someone
    > help
    >> >> me with this one? TIA
    >> >
    >> >
    >>
    >
    >
  5. Archived from groups: microsoft.public.windowsxp.basics (More info?)

    Unknown,

    Your post is one of the best that I have read today. If the original poster
    would come back to the site and state what the final resolution was, it would
    soon become apparent that SP2 is NOT THE PROBLEM. Our computer club in a
    large retirement community, visits the homes of over 500 members each year
    with problems that they blame on Windows (any version). We carry a CD with,
    Ad-aware and SP2 and install them.

    The major problems are visiting children and grandchildren that visit porn
    sites, or change the files and folders to "improve" it for the older folks.
    We remove an average of 150 adware & malware programs with each visit. This
    last activity has dropped dramatically with the installation of Mozilla
    Firefox as a matter of course with each visit. We have not had an instance
    with

    "Unknown" wrote:

    > There are in excess of 60,000,000 home computers in the U.S. only. How many
    > successes do you think there are versus problems? 51,100,000 to 900,000? You
    > only read about the problems. AND I might add almost all of the problems are
    > NOT caused by Microsofts SP2. ----------Wake up.
    > "Ray Lewis" <ray.l@nec.org> wrote in message
    > news:eisxuzLoEHA.1176@TK2MSFTNGP12.phx.gbl...
    > >A zillion posts to these newsgroups and over 900,000 hits when one does a
    > > google search for "sp2 problems"
    > >
    > >
    > > "Unknown" <Unknown@Somewhere.Kom> wrote in message
    > > news:wdh4d.7237$Qv5.4015@newssvr33.news.prodigy.com...
    > >> What hogwash. What do you base that comment on?
    > >> "Ray Lewis" <ray.l@nec.org> wrote in message
    > >> news:%23KKklqLoEHA.3172@TK2MSFTNGP10.phx.gbl...
    > >> > The sp2 install is most likely the *cause* of your problems - NOT the
    > > cure!
    > >> >
    > >> >
    > >> > "Dale" <theoriginallugnut@NOSPAMhotmail.com> wrote in message
    > >> > news:4151987c_2@127.0.0.1...
    > >> >> Yesterday, I came home from work and was unable to access the internet.
    > > I
    > >> >> can connect and check my e-mail though Earthlink's e-mail program but
    > > it
    > >> >> won't allow me access to the world wide web through IE. I called
    > > Earthlink
    > >> >> customer support and he had me check for proxies (which I didn't have
    > >> >> configured), had me reset all of IE's functions and then had me
    > > uninstall
    > >> >> and reinstall IE. After nothing changed, the tech told me he had done
    > >> >> everything he could and to contact Microsoft because I had a
    > > malfuntioning
    > >> >> IE. I am at my wits end with this one. I have only had the computer for
    > > 3
    > >> >> weeks and it hasn't given my any trouble at all up until now. As soon
    > > as I
    > >> >> got it I installed Service pack 2 and updated everything. Can someone
    > > help
    > >> >> me with this one? TIA
    > >> >
    > >> >
    > >>
    > >
    > >
    >
    >
  6. Archived from groups: microsoft.public.windowsxp.basics (More info?)

    If Windows came preinstalled on your computer and no Windows CD was
    supplied, then contact the dealer who sold you the computer. You have an
    Original Equipment Manufacturer version of XP. If you were provided a
    Windows (not restore) CD or purchased Windows yourself, then contact
    Microsoft. Use the phone number from the XP folder that contains your XP
    CD.

    "Dale" <theoriginallugnut@NOSPAMhotmail.com> wrote in message
    news:4151987c_2@127.0.0.1...
    > Yesterday, I came home from work and was unable to access the internet. I
    > can connect and check my e-mail though Earthlink's e-mail program but it
    > won't allow me access to the world wide web through IE. I called Earthlink
    > customer support and he had me check for proxies (which I didn't have
    > configured), had me reset all of IE's functions and then had me uninstall
    > and reinstall IE. After nothing changed, the tech told me he had done
    > everything he could and to contact Microsoft because I had a malfuntioning
    > IE. I am at my wits end with this one. I have only had the computer for 3
    > weeks and it hasn't given my any trouble at all up until now. As soon as I
    > got it I installed Service pack 2 and updated everything. Can someone help
    > me with this one? TIA
  7. Archived from groups: microsoft.public.windowsxp.basics (More info?)

    With all the bickering, I still haven't gotten a legitimate answer to what
    this could be. I didn't mean to start a heated debate about SP2 or Windows
    with this post. I just wanted help.
    I have suspicions that my son (16yo) may have downloaded a dialer that has
    taken over my connection. When I got up this morning, my computer was
    connected to the internet and wasn't showing the connection icon in the task
    tray as it usually does. I have the newest version of Norton's anti-virus
    program, but I don't think it protects against dialers or the like because
    it hasn't found any. I am going to download a couple of spyware cleaners
    from work and take them home, I am hoping this will help. In the meantime,
    if anyone has anything directly relevant and specific to my situation, I
    would still appreciate a response. Thanks
  8. Archived from groups: microsoft.public.windowsxp.basics (More info?)

    Spank (figuratively) your son in a manly manner.

    SpyBot S&D and Ad-Aware are available from MajorGeeks.com on
    the spyware tools link.


    --
    The people think the Constitution protects their rights;
    But government sees it as an obstacle to be overcome.


    "Dale" <theoriginallugnut@NOSPAMhotmail.com> wrote in
    message news:4152e866$1_2@127.0.0.1...
    | With all the bickering, I still haven't gotten a
    legitimate answer to what
    | this could be. I didn't mean to start a heated debate
    about SP2 or Windows
    | with this post. I just wanted help.
    | I have suspicions that my son (16yo) may have downloaded a
    dialer that has
    | taken over my connection. When I got up this morning, my
    computer was
    | connected to the internet and wasn't showing the
    connection icon in the task
    | tray as it usually does. I have the newest version of
    Norton's anti-virus
    | program, but I don't think it protects against dialers or
    the like because
    | it hasn't found any. I am going to download a couple of
    spyware cleaners
    | from work and take them home, I am hoping this will help.
    In the meantime,
    | if anyone has anything directly relevant and specific to
    my situation, I
    | would still appreciate a response. Thanks
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