What do i do if my windows product key is not valid

i bought an new acer labtop and the windows was already preloaded bt when i enter the product key a massage appears sayn that the prudect key is not valid
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More about what windows product valid
  1. If your using the preloaded Win7 image, then just you can either call Acer and get them to issue a replacement key or use the phone activation optiont o contact Microsoft and they will do it over the phone, but I haven't come across a reloadde image failing activation yet.
  2. Labtop?
  3. If the laptop is new, follow das_stig's advice. If you bought it used or from EBay, you are probably out of luck as it may be a pirated copy.
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