Hello. I have just gotten NEC 16X DVD±R DVD Burner from Newegg and it reads CD's fine havent tried to burns any cds but it wont play DVD's. It promted me to install InterActualPlayer and when I try to play a DVD it says the problem is with subsystem.
Please anyone help!
Thanks all help is much appreciated

Did you install the driver? It usually in the cd included in the package but if you purchase it as OEM then get the drivers from the manufacturers site. Well, it should work just by plugging it in your system, so it might be defective and you should return it if you can get it to work by updating the drivers.

Yes you called? J/K listen like chuck said but maybe the drive got damaged in shipping and wont read it happend to my cousin's lite-on drive when ordered through newegg and used UPS (they really don't care about the package) it came a little banged up and it would'nt work like you said so we rma'ed it to newegg got fedex to deliver it and boom it works now.

In my experience NEC DVD±RW drives are a bit picky about media

Yea I got it OEM. I installed the firmware and still says the same thing subsytem error.

I'm not sure how getting it OEM would make a difference. Try different brands of media, and try branded stuff rather than just the generic crap most people use.

My PC did not have a DVD player before or anything like that. I am thinking I need a decoder? If so what kind? I thought windows media would do it for me.

is the problem just with dvd movies, or with data dvds as well?

no dvds rnt decoded by WMP. sorry. The closest to that would be Power DVD, or WinDVD. I would assume 1 of those programs came with ur DVD Drive.

it came with Inter Actual Player and thats all. It installs game CD's and music CD's fine. havent tried to burn DVD's yet.

Yeah return it then for a replacement before it's too late.

Inter Actual PLayer says that I need a Decoder to run the DVD's. Anyone know a good decoder I could buy ?

PowerDVD would work and so would Windvd.

Interactual Player is like another WMP. Its useless.

Do a Google for K-Lite Codec pack or just Media Player Classic, it plays everything (including DVDs)

If you're having problems playing DVDs then it's probably the software. If you can't play or burn DVDs it's probably the lens. Send it back.

Thanks for the help. K-lite works fine.

http://www.videohelp.com/ - all you DVD software needs