Can't call my VOIP phone from my cell phone, except when R..

Archived from groups: comp.dcom.voice-over-ip (More info?)

dg <dan_gus@hotmail.com> wrote:
> Here is an odd one. I signed up with Vonage. So far so good, I have no
> complaints about Vonage. However, if I try to call my IP phone using my
> cell phone I get an error message saying "Welcome to US cellular, message
> EU-32 check your number and dial again". This happens only in the US
> cellular covered area.

Did you get a new number when you signed up for Vonage? Maybe it's a
freshly-allocated exchange that your cell phone company doesn't have in its
routing tables yet. You should tell Vonage as they have people who deal with
that sort of thing.

miguel
--
Hit The Road! Photos from 35 countries on 5 continents: http://travel.u.nu
Latest photos: Malaysia, Israel, Palestine, Austria, Thailand

Archived from groups: comp.dcom.voice-over-ip (More info?)

On Tue, 15 Mar 2005 14:51:59 -0600, mnc@admin.u.nu (Miguel Cruz)
wrote:

>dg <dan_gus@hotmail.com> wrote:
>> Here is an odd one. I signed up with Vonage. So far so good, I have no
>> complaints about Vonage. However, if I try to call my IP phone using my
>> cell phone I get an error message saying "Welcome to US cellular, message
>> EU-32 check your number and dial again". This happens only in the US
>> cellular covered area.
>
>Did you get a new number when you signed up for Vonage? Maybe it's a
>freshly-allocated exchange that your cell phone company doesn't have in its
>routing tables yet. You should tell Vonage as they have people who deal with
>that sort of thing.
>
>miguel

I think Miguel is on the right track. I was going to ask you if you
had ported the Vonage number, but it sounds like you didn't--just a
new number.

Forget about that compression stuff suggestion by someone else.
that's not causing your problem.

Also, since I don't know if the market (city) that you're in has 7
digit *local* dialing, but if they do, try dialing it use all 10
digits (NPA-NXX-XXXX). Again, that would also get back to a routing
issue in the MSC translations. You didn't mention if the new VoIp
number can be dialed from a local landline w/o any probs?

Another thing...This paragraph is more of an FYI b/c I have another
provider, but also did 'evaluate' Vonage. With VoicePulse, if you've
enabled any of the "follow-me" features on the VoIP number that
include your cellphone as a simultaneous ring, you may be unable to
reach your VoIP # from the cell. Even if you did, that *should*
still work, but it would go to your cellular VMail. The problem in
this case is encountered when you're trying to hit your voip # from
the cell, and you get your cell VM. I just wanted to mention that.

Keep us posted as to the outcome.

Jon

Archived from groups: comp.dcom.voice-over-ip (More info?)

dg wrote:
> Here is an odd one. I signed up with Vonage. So far so good, I have no
> complaints about Vonage. However, if I try to call my IP phone using my
> cell phone I get an error message saying "Welcome to US cellular, message
> EU-32 check your number and dial again". This happens only in the US
> cellular covered area.
>
> The odd thing is, if I go to work where I am "ROAMING" I can call home with
> no problem. Odd isn't it? So far I have gotten nowhere with the US
> cellular folks, and I am pretty sure this is THEIR problem but I wanted to
> know if anybody had any input or ideas.
>
> Thanks,
> --Dan
>
>
I had this problem before.....tell your provider to perform a "LERGE"....