Laptop won't start with SP2

Archived from groups: microsoft.public.windowsxp.basics (More info?)

Paul,
You have already posted this in the XP General discussion group.

"Paul J Ruiz" wrote:

> I downloaded SP2 to my desktop with no problem. Downloaded it to my
> laptop and it won't start. I gather that I must update my BIOS. So I
> downloaded the latest BIOS file to my desktop. The file is 12400v14.exe
> from Toshiba. I need to get the BIOS onto a bootable CD to get the
> laptop started. I don't think that file will start the laptop in the
> form of an .exe. Do I have to run that .exe on the desktop to extract
> the BIOS, then transfer the BIOS file to the CD? It scares me to run
> that .exe on my desktop and screw it too. I can't find anything on the
> Toshiba site to explain the operation. Please help. Thanks.
>
> Paul
>