Windows XP Crash when open programs...

Archived from groups: microsoft.public.windowsxp.basics (More info?)

when the automatic updates runs SP2(Service Pack 2), the setup make a error
and close...
when i trying to open programs and the computer freeze or Blue screen

C:\Program Files\Support Tools>dumpchk
C:\DOCUME~1\danny\LOCALS~1\Temp\WER11.tmp
..dir00\update.exe.mdmp
Loading dump file
C:\DOCUME~1\danny\LOCALS~1\Temp\WER11.tmp.dir00\update.exe.mdmp
----- User Mini Dump Analysis

MINIDUMP_HEADER:
Version A793 (5128)
NumberOfStreams 8
Flags 21

Streams:
Stream 0: type ThreadListStream (3), size 00000034, RVA 00000178
Stream 1: type ModuleListStream (4), size 00000C40, RVA 000001AC
29 modules
RVA 000001B0, 01000000 - 010cf000: 'C:\WINDOWS\SoftwareDistribution\Download\S
-1-5-18\8b5e9cdb91dddbb342695fbdc36fe0e4\update\update.exe'
RVA 0000021C, 77f50000 - 77ff7000: 'C:\WINDOWS\system32\ntdll.dll'
RVA 00000288, 77e60000 - 77f46000: 'C:\WINDOWS\system32\kernel32.dll'
RVA 000002F4, 773d0000 - 77bca000: 'C:\WINDOWS\system32\shell32.dll'
RVA 00000360, 77c10000 - 77c63000: 'C:\WINDOWS\system32\msvcrt.dll'
RVA 000003CC, 7e090000 - 7e0d1000: 'C:\WINDOWS\system32\gdi32.dll'
RVA 00000438, 77d40000 - 77dcc000: 'C:\WINDOWS\system32\user32.dll'
RVA 000004A4, 77dd0000 - 77e5d000: 'C:\WINDOWS\system32\advapi32.dll'
RVA 00000510, 78000000 - 78087000: 'C:\WINDOWS\system32\rpcrt4.dll'
RVA 0000057C, 70a70000 - 70ad4000: 'C:\WINDOWS\system32\SHLWAPI.DLL'
RVA 000005E8, 77340000 - 773cb000: 'C:\WINDOWS\system32\comctl32.dll'
RVA 00000654, 71b20000 - 71b31000: 'C:\WINDOWS\system32\mpr.dll'
RVA 000006C0, 77c00000 - 77c07000: 'C:\WINDOWS\system32\version.dll'
RVA 0000072C, 76bf0000 - 76bfb000: 'C:\WINDOWS\system32\psapi.dll'
RVA 00000798, 771b0000 - 772d4000: 'C:\WINDOWS\system32\ole32.dll'
RVA 00000804, 77120000 - 771ab000: 'C:\WINDOWS\system32\oleaut32.dll'
RVA 00000870, 73000000 - 73023000: 'C:\WINDOWS\system32\winspool.drv'
RVA 000008DC, 762c0000 - 76348000: 'C:\WINDOWS\system32\crypt32.dll'
RVA 00000948, 762a0000 - 762b0000: 'C:\WINDOWS\system32\msasn1.dll'
RVA 000009B4, 75a70000 - 75b15000: 'C:\WINDOWS\system32\userenv.dll'
RVA 00000A20, 71950000 - 71a34000: 'C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Co
mmon-Controls_6595b64144ccf1df_6.0.2600.1515_x-ww_7bb98b8a\comctl32.dll'
RVA 00000A8C, 00520000 - 00593000: 'C:\WINDOWS\Temp\ghe10.tmp'
RVA 00000AF8, 71ad0000 - 71ad8000: 'C:\WINDOWS\system32\wsock32.dll'
RVA 00000B64, 71ab0000 - 71ac5000: 'C:\WINDOWS\system32\ws2_32.dll'
RVA 00000BD0, 71aa0000 - 71aa8000: 'C:\WINDOWS\system32\ws2help.dll'
RVA 00000C3C, 69450000 - 69463000: 'C:\WINDOWS\system32\faultrep.dll'
RVA 00000CA8, 76360000 - 7636f000: 'C:\WINDOWS\system32\winsta.dll'
RVA 00000D14, 76f50000 - 76f58000: 'C:\WINDOWS\system32\wtsapi32.dll'
RVA 00000D80, 006b0000 - 007a3000: 'C:\WINDOWS\SoftwareDistribution\Download\S
-1-5-18\8b5e9cdb91dddbb342695fbdc36fe0e4\update\setupapi.dll'
Stream 2: type MemoryListStream (5), size 00000044, RVA 00002030
4 memory ranges
range# Address Size
0 7ffe0284 00000100
1 01083000 0002de00
2 77ed7000 00002618
3 00069740 000068c0
Stream 3: type ExceptionStream (6), size 000000A8, RVA 000000D0
Stream 4: type SystemInfoStream (7), size 00000038, RVA 00000080
Stream 5: type ??? (15), size 00000018, RVA 000000B8
Stream 6: type UnusedStream (0), size 00000000, RVA 00000000
Stream 7: type UnusedStream (0), size 00000000, RVA 00000000


Windows XP Version 2600 (Service Pack 1) UP Free x86 compatible
Debug session time: Fri Sep 24 15:22:15 2004
System Uptime: not available
The call to LoadLibrary(ext) failed with error 2.
Please check your debugger configuration and/or network access
PEB NULL...
Finished dump check
Problem Area: Problem using Automatic Updates
Frequency of problem: Sometimes Happens
Operating system / version: Microsoft Windows XP Professional - 5.1.2600
Computer manufacturer and model: GBT___, AWRDACPI
Processor model and speed: I586II, 2009 MHz
Memory (RAM): 261.616 MB
2 answers Last reply
More about windows crash open programs
  1. Archived from groups: microsoft.public.windowsxp.basics (More info?)

    Did your remove all spyware prior to attempting to install SP2?

    Download & install from http://www.lavasoftusa.com. This will remove the
    spyward programs.
    Then download and install Mozilla Firefox. Set it as your default browser.
    This will minimize future clutter of spyware.

    "danitus" wrote:

    > when the automatic updates runs SP2(Service Pack 2), the setup make a error
    > and close...
    > when i trying to open programs and the computer freeze or Blue screen
    >
    > C:\Program Files\Support Tools>dumpchk
    > C:\DOCUME~1\danny\LOCALS~1\Temp\WER11.tmp
    > .dir00\update.exe.mdmp
    > Loading dump file
    > C:\DOCUME~1\danny\LOCALS~1\Temp\WER11.tmp.dir00\update.exe.mdmp
    > ----- User Mini Dump Analysis
    >
    > MINIDUMP_HEADER:
    > Version A793 (5128)
    > NumberOfStreams 8
    > Flags 21
    >
    > Streams:
    > Stream 0: type ThreadListStream (3), size 00000034, RVA 00000178
    > Stream 1: type ModuleListStream (4), size 00000C40, RVA 000001AC
    > 29 modules
    > RVA 000001B0, 01000000 - 010cf000: 'C:\WINDOWS\SoftwareDistribution\Download\S
    > -1-5-18\8b5e9cdb91dddbb342695fbdc36fe0e4\update\update.exe'
    > RVA 0000021C, 77f50000 - 77ff7000: 'C:\WINDOWS\system32\ntdll.dll'
    > RVA 00000288, 77e60000 - 77f46000: 'C:\WINDOWS\system32\kernel32.dll'
    > RVA 000002F4, 773d0000 - 77bca000: 'C:\WINDOWS\system32\shell32.dll'
    > RVA 00000360, 77c10000 - 77c63000: 'C:\WINDOWS\system32\msvcrt.dll'
    > RVA 000003CC, 7e090000 - 7e0d1000: 'C:\WINDOWS\system32\gdi32.dll'
    > RVA 00000438, 77d40000 - 77dcc000: 'C:\WINDOWS\system32\user32.dll'
    > RVA 000004A4, 77dd0000 - 77e5d000: 'C:\WINDOWS\system32\advapi32.dll'
    > RVA 00000510, 78000000 - 78087000: 'C:\WINDOWS\system32\rpcrt4.dll'
    > RVA 0000057C, 70a70000 - 70ad4000: 'C:\WINDOWS\system32\SHLWAPI.DLL'
    > RVA 000005E8, 77340000 - 773cb000: 'C:\WINDOWS\system32\comctl32.dll'
    > RVA 00000654, 71b20000 - 71b31000: 'C:\WINDOWS\system32\mpr.dll'
    > RVA 000006C0, 77c00000 - 77c07000: 'C:\WINDOWS\system32\version.dll'
    > RVA 0000072C, 76bf0000 - 76bfb000: 'C:\WINDOWS\system32\psapi.dll'
    > RVA 00000798, 771b0000 - 772d4000: 'C:\WINDOWS\system32\ole32.dll'
    > RVA 00000804, 77120000 - 771ab000: 'C:\WINDOWS\system32\oleaut32.dll'
    > RVA 00000870, 73000000 - 73023000: 'C:\WINDOWS\system32\winspool.drv'
    > RVA 000008DC, 762c0000 - 76348000: 'C:\WINDOWS\system32\crypt32.dll'
    > RVA 00000948, 762a0000 - 762b0000: 'C:\WINDOWS\system32\msasn1.dll'
    > RVA 000009B4, 75a70000 - 75b15000: 'C:\WINDOWS\system32\userenv.dll'
    > RVA 00000A20, 71950000 - 71a34000: 'C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Co
    > mmon-Controls_6595b64144ccf1df_6.0.2600.1515_x-ww_7bb98b8a\comctl32.dll'
    > RVA 00000A8C, 00520000 - 00593000: 'C:\WINDOWS\Temp\ghe10.tmp'
    > RVA 00000AF8, 71ad0000 - 71ad8000: 'C:\WINDOWS\system32\wsock32.dll'
    > RVA 00000B64, 71ab0000 - 71ac5000: 'C:\WINDOWS\system32\ws2_32.dll'
    > RVA 00000BD0, 71aa0000 - 71aa8000: 'C:\WINDOWS\system32\ws2help.dll'
    > RVA 00000C3C, 69450000 - 69463000: 'C:\WINDOWS\system32\faultrep.dll'
    > RVA 00000CA8, 76360000 - 7636f000: 'C:\WINDOWS\system32\winsta.dll'
    > RVA 00000D14, 76f50000 - 76f58000: 'C:\WINDOWS\system32\wtsapi32.dll'
    > RVA 00000D80, 006b0000 - 007a3000: 'C:\WINDOWS\SoftwareDistribution\Download\S
    > -1-5-18\8b5e9cdb91dddbb342695fbdc36fe0e4\update\setupapi.dll'
    > Stream 2: type MemoryListStream (5), size 00000044, RVA 00002030
    > 4 memory ranges
    > range# Address Size
    > 0 7ffe0284 00000100
    > 1 01083000 0002de00
    > 2 77ed7000 00002618
    > 3 00069740 000068c0
    > Stream 3: type ExceptionStream (6), size 000000A8, RVA 000000D0
    > Stream 4: type SystemInfoStream (7), size 00000038, RVA 00000080
    > Stream 5: type ??? (15), size 00000018, RVA 000000B8
    > Stream 6: type UnusedStream (0), size 00000000, RVA 00000000
    > Stream 7: type UnusedStream (0), size 00000000, RVA 00000000
    >
    >
    > Windows XP Version 2600 (Service Pack 1) UP Free x86 compatible
    > Debug session time: Fri Sep 24 15:22:15 2004
    > System Uptime: not available
    > The call to LoadLibrary(ext) failed with error 2.
    > Please check your debugger configuration and/or network access
    > PEB NULL...
    > Finished dump check
    > Problem Area: Problem using Automatic Updates
    > Frequency of problem: Sometimes Happens
    > Operating system / version: Microsoft Windows XP Professional - 5.1.2600
    > Computer manufacturer and model: GBT___, AWRDACPI
    > Processor model and speed: I586II, 2009 MHz
    > Memory (RAM): 261.616 MB
  2. Archived from groups: microsoft.public.windowsxp.basics (More info?)

    i have it, scanning and nothing happen, i trying to install and the same
    error :(

    i cant open a lot of programs :'(


    "Chuck Davis" wrote:

    > Did your remove all spyware prior to attempting to install SP2?
    >
    > Download & install from http://www.lavasoftusa.com. This will remove the
    > spyward programs.
    > Then download and install Mozilla Firefox. Set it as your default browser.
    > This will minimize future clutter of spyware.
    >
    > "danitus" wrote:
    >
    > > when the automatic updates runs SP2(Service Pack 2), the setup make a error
    > > and close...
    > > when i trying to open programs and the computer freeze or Blue screen
    > >
    > > C:\Program Files\Support Tools>dumpchk
    > > C:\DOCUME~1\danny\LOCALS~1\Temp\WER11.tmp
    > > .dir00\update.exe.mdmp
    > > Loading dump file
    > > C:\DOCUME~1\danny\LOCALS~1\Temp\WER11.tmp.dir00\update.exe.mdmp
    > > ----- User Mini Dump Analysis
    > >
    > > MINIDUMP_HEADER:
    > > Version A793 (5128)
    > > NumberOfStreams 8
    > > Flags 21
    > >
    > > Streams:
    > > Stream 0: type ThreadListStream (3), size 00000034, RVA 00000178
    > > Stream 1: type ModuleListStream (4), size 00000C40, RVA 000001AC
    > > 29 modules
    > > RVA 000001B0, 01000000 - 010cf000: 'C:\WINDOWS\SoftwareDistribution\Download\S
    > > -1-5-18\8b5e9cdb91dddbb342695fbdc36fe0e4\update\update.exe'
    > > RVA 0000021C, 77f50000 - 77ff7000: 'C:\WINDOWS\system32\ntdll.dll'
    > > RVA 00000288, 77e60000 - 77f46000: 'C:\WINDOWS\system32\kernel32.dll'
    > > RVA 000002F4, 773d0000 - 77bca000: 'C:\WINDOWS\system32\shell32.dll'
    > > RVA 00000360, 77c10000 - 77c63000: 'C:\WINDOWS\system32\msvcrt.dll'
    > > RVA 000003CC, 7e090000 - 7e0d1000: 'C:\WINDOWS\system32\gdi32.dll'
    > > RVA 00000438, 77d40000 - 77dcc000: 'C:\WINDOWS\system32\user32.dll'
    > > RVA 000004A4, 77dd0000 - 77e5d000: 'C:\WINDOWS\system32\advapi32.dll'
    > > RVA 00000510, 78000000 - 78087000: 'C:\WINDOWS\system32\rpcrt4.dll'
    > > RVA 0000057C, 70a70000 - 70ad4000: 'C:\WINDOWS\system32\SHLWAPI.DLL'
    > > RVA 000005E8, 77340000 - 773cb000: 'C:\WINDOWS\system32\comctl32.dll'
    > > RVA 00000654, 71b20000 - 71b31000: 'C:\WINDOWS\system32\mpr.dll'
    > > RVA 000006C0, 77c00000 - 77c07000: 'C:\WINDOWS\system32\version.dll'
    > > RVA 0000072C, 76bf0000 - 76bfb000: 'C:\WINDOWS\system32\psapi.dll'
    > > RVA 00000798, 771b0000 - 772d4000: 'C:\WINDOWS\system32\ole32.dll'
    > > RVA 00000804, 77120000 - 771ab000: 'C:\WINDOWS\system32\oleaut32.dll'
    > > RVA 00000870, 73000000 - 73023000: 'C:\WINDOWS\system32\winspool.drv'
    > > RVA 000008DC, 762c0000 - 76348000: 'C:\WINDOWS\system32\crypt32.dll'
    > > RVA 00000948, 762a0000 - 762b0000: 'C:\WINDOWS\system32\msasn1.dll'
    > > RVA 000009B4, 75a70000 - 75b15000: 'C:\WINDOWS\system32\userenv.dll'
    > > RVA 00000A20, 71950000 - 71a34000: 'C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Co
    > > mmon-Controls_6595b64144ccf1df_6.0.2600.1515_x-ww_7bb98b8a\comctl32.dll'
    > > RVA 00000A8C, 00520000 - 00593000: 'C:\WINDOWS\Temp\ghe10.tmp'
    > > RVA 00000AF8, 71ad0000 - 71ad8000: 'C:\WINDOWS\system32\wsock32.dll'
    > > RVA 00000B64, 71ab0000 - 71ac5000: 'C:\WINDOWS\system32\ws2_32.dll'
    > > RVA 00000BD0, 71aa0000 - 71aa8000: 'C:\WINDOWS\system32\ws2help.dll'
    > > RVA 00000C3C, 69450000 - 69463000: 'C:\WINDOWS\system32\faultrep.dll'
    > > RVA 00000CA8, 76360000 - 7636f000: 'C:\WINDOWS\system32\winsta.dll'
    > > RVA 00000D14, 76f50000 - 76f58000: 'C:\WINDOWS\system32\wtsapi32.dll'
    > > RVA 00000D80, 006b0000 - 007a3000: 'C:\WINDOWS\SoftwareDistribution\Download\S
    > > -1-5-18\8b5e9cdb91dddbb342695fbdc36fe0e4\update\setupapi.dll'
    > > Stream 2: type MemoryListStream (5), size 00000044, RVA 00002030
    > > 4 memory ranges
    > > range# Address Size
    > > 0 7ffe0284 00000100
    > > 1 01083000 0002de00
    > > 2 77ed7000 00002618
    > > 3 00069740 000068c0
    > > Stream 3: type ExceptionStream (6), size 000000A8, RVA 000000D0
    > > Stream 4: type SystemInfoStream (7), size 00000038, RVA 00000080
    > > Stream 5: type ??? (15), size 00000018, RVA 000000B8
    > > Stream 6: type UnusedStream (0), size 00000000, RVA 00000000
    > > Stream 7: type UnusedStream (0), size 00000000, RVA 00000000
    > >
    > >
    > > Windows XP Version 2600 (Service Pack 1) UP Free x86 compatible
    > > Debug session time: Fri Sep 24 15:22:15 2004
    > > System Uptime: not available
    > > The call to LoadLibrary(ext) failed with error 2.
    > > Please check your debugger configuration and/or network access
    > > PEB NULL...
    > > Finished dump check
    > > Problem Area: Problem using Automatic Updates
    > > Frequency of problem: Sometimes Happens
    > > Operating system / version: Microsoft Windows XP Professional - 5.1.2600
    > > Computer manufacturer and model: GBT___, AWRDACPI
    > > Processor model and speed: I586II, 2009 MHz
    > > Memory (RAM): 261.616 MB
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