I built my computer about a year ago. I've an nforce4 A8N SLI Deluxe mobo and upon building it I had a bunch of compatibility issues with some stuff. The computer techs at the store had to unplug one of my optical drives (an old cd-reader) and my Creative Audigy card stopped working (CTLTray error, says to reinstall soundcard.) This was awhile ago and have been using onboard sound since but I just got new speakers and it just sounds like junk to what the Audigy can produce.
I've tried putting it in a bunch of PCI slots, and each time i boot up I get two boxes that open (CTLTray and something else) that say the soundcard was not properly installed....
Does this mean that it know it's there or is it just fried? Trying to update the creative drivers tells me that they cannot find any creative audigy on my system.
i don't believe he needs to clear his bios. it seems to recognize the card as there. try using the 'device manager' (right click on "my computer", properties, "hardware" tab, and then the device manger), look through the list to find the audio card, should be in there somewhere, when you do, update the driver, and then pick where the location of where you have the driver. did they happen to do a clean install of windows or something? that would probably explain why it isn't working and the drivers are gone. just tossing up a few more ideas.