Archived from groups: comp.dcom.voice-over-ip (More info?)
We are a medium sized software house that runs its own help desk. We
are looking at install a VOIP system and have the decision down to 2
the Nortel BCM or the Avaya IP Office. We have 2 offices in different
cities which will be connectred VIA a Tier 1.
One office will have about 30 extensions, with 4 IP trucks to our other
office which will have about 10 extensions. We will be doing some
considerable Jumping off from other smaller office.
Nortel have recommend the BCM 400 for larger office and the BCM 200
for the smaller
Avaya have recommended the IP406 for both offices.
Does anyone here have any suggestions about which is the better system
to choose?
I have been told that the BCM is in a completely higher class than the
IP 406 is this true?
Archived from groups: comp.dcom.voice-over-ip (More info?)
Bah, I'd say grab your local linux geek and have him setup Asterisk.
It'll be cheaper than buying some expensive proprietary PBX and give you
allot of room for expansion and extra features. Plus you can use almost any
SIP/H323 phones.
I suggest you take a look if you haven't. http://www.asterisk.org
-Paul
"Gavin" <gavinw@towersystems.com.au> wrote in message
news:1116542187.695387.276510@f14g2000cwb.googlegroups.com...
> We are a medium sized software house that runs its own help desk. We
> are looking at install a VOIP system and have the decision down to 2
> the Nortel BCM or the Avaya IP Office. We have 2 offices in different
> cities which will be connectred VIA a Tier 1.
>
> One office will have about 30 extensions, with 4 IP trucks to our other
> office which will have about 10 extensions. We will be doing some
> considerable Jumping off from other smaller office.
>
> Nortel have recommend the BCM 400 for larger office and the BCM 200
> for the smaller
>
> Avaya have recommended the IP406 for both offices.
>
> Does anyone here have any suggestions about which is the better system
> to choose?
>
> I have been told that the BCM is in a completely higher class than the
> IP 406 is this true?
>
>
> Thanks in Advance
>
> Gavin
>
Archived from groups: comp.dcom.voice-over-ip (More info?)
Gavin wrote:
> I have been told that the BCM is in a completely higher class than the
> IP 406 is this true?
That was probably a Nortel sales rep telling you that ;-)
IP406 is a great switch, and has just been improved with its second
hardware version. Installs easily, will support from 5 to 30 IP trunks
between your offices. And get this: Nortel BCM supports 3-party conference
calls, IP Office - 64-party conf calls (or two 64-party on IP412). Not too
bad for a (relatively) small switch like that. So, which one is a higher
class? ;-)
Anyways, both are solid switches. Talks about "completely higher class"
are sales bullshit. Go by level of support offered and the phone vendor's
references. Well, and the price, obviously. If your phone vendor does not
know what they are doing, both switches can easily be screwed up
(especially BCM at the configuration stage - very complicated resource
allocation setup), so make sure you trust the vendor.
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The Nortel and Avaya are two excellent comapnies, and feature wise they are both rich the systems your lookiing at, however Nortel are much much more reliable, and hardly ever go wrong. Avaya just cannot compete on reliability with Nortel and relaibility for a business is just as crucial than feature on a phone. If your interested in having a comparison quote from a major telecoms provider,or would like some more advice then please do not hesitate to contact me.