I bought a new Gateway Laptop with Win7 Home Premium 64 bit. In my country, most laptop manufacturers have stopped giving any CD with a laptop. They don't even give the recovery image CD. You are supposed to create your own after buying it.
So here's the problem. The first thing I did was to partition the hard disk. Then installed a few things & then tried to create a Recovery Image with the Gateway Recovery Management Application. It said it would require 3 DVDs for the same & asked me to insert the first. It finished burning Disk 1 & went about verifying it - verifying got stuck at 12%. I waited for 10 mins & then restarted with a new DVD. This time again it got stuck at 12% verification. Now I waited for an hour, but still stuck. I called Gateway - they said I need to make the recovery disk before partitioning. They said, now I will not be able to make the recovery disk. They asked me to recover from the recovery partition & try. But that also didn't help - again after restoring to factory image, I tried the same & it got stuck at 12%.
Now instead of trying through Gateway's recovery manager, I tried through Windows Backup & Restore. Through this I was able to make a System Repair Disc, but was unable to create a system Image. Again same issue - after burning Disc 1, it tries to verify & then gets stuck at verifying for a long time - unlike Gateway, the windows utility doesn't show any %ages. Also the windows one doesn't hang - it waits for a long time at verifying & then says your media is corrupt. I did it 2-3 times with fresh DVDs, but same issue. I know it's not a media or DVD Writer issue because I was able to burn a repair disc.
So what are my options now?
So here's the problem. The first thing I did was to partition the hard disk. Then installed a few things & then tried to create a Recovery Image with the Gateway Recovery Management Application. It said it would require 3 DVDs for the same & asked me to insert the first. It finished burning Disk 1 & went about verifying it - verifying got stuck at 12%. I waited for 10 mins & then restarted with a new DVD. This time again it got stuck at 12% verification. Now I waited for an hour, but still stuck. I called Gateway - they said I need to make the recovery disk before partitioning. They said, now I will not be able to make the recovery disk. They asked me to recover from the recovery partition & try. But that also didn't help - again after restoring to factory image, I tried the same & it got stuck at 12%.
Now instead of trying through Gateway's recovery manager, I tried through Windows Backup & Restore. Through this I was able to make a System Repair Disc, but was unable to create a system Image. Again same issue - after burning Disc 1, it tries to verify & then gets stuck at verifying for a long time - unlike Gateway, the windows utility doesn't show any %ages. Also the windows one doesn't hang - it waits for a long time at verifying & then says your media is corrupt. I did it 2-3 times with fresh DVDs, but same issue. I know it's not a media or DVD Writer issue because I was able to burn a repair disc.
So what are my options now?
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