Archived from groups: comp.periphs.printers (
More info?)
I have no experience of this printer but from what you say it sounds if the
problem is either your computer or the software for the printer, as many
others will have the same software it is likely the computer. Has the
printer got USB2 and if so do you have USB2 drivers on your machine, you can
check this in Device Manager. My other suggestion is can you install the
printer on some other computer. Lastly, try and install the software with
your Antivirus and Internet security switched off, but be sure you are not
connected on-line, and lastly, lastly with the printer disconnected from the
computer and all the software removed for the printer try "Find" in the
Windows Registry and see if anything for that printer has been left, and
delete as required.
"Donna Brandt" <address@insig.com> wrote in message
news:xOvce.13996$gA5.797868@news20.bellglobal.com...
> >
> > "Donna Brandt" <address@insig.com> wrote in message
> > news:L_Ybe.11353$gA5.597519@news20.bellglobal.com...
> > >
> > > Anyone have this happen? When I put the drivers in, the printer will
> > > function, but now my computer hangs when I reboot. I removed the
driver
> > > and
> > > that is the problem. Anyone know why this is occuring? I have the
latest
> > > drivers for the printer and Windows 2000 Service Pack 4 professional.
> > >
> > > Thank you,
> > > D. Brandt
> > >
> > >
> > >
> >
>
>
> "Cari" <Newsgroups1@coribright.com> wrote in message
> news:LBbce.857$BE3.670@newsread2.news.pas.earthlink.net...
> >
> > If it hangs on reboot it sounds more like the USB port to me.
> > --
> > Cari
> > (MS-MVP Printing & Imaging)
>
>
> It is definetly the USB connection, as the printer works fine once the
> system finally reboots. I called Canon, and we tried disabling legacy
> support in the BIOS, but it didn't work. I guess I will just have to
umplug
> my printer before I reboot.
> Thanks,
> -D.
>
>
>
>