I have viewnx2 and still cant transfer pictures from my camera

[amazing119]

Hello,
why can't I transfer pictures from my camera to computer using viewnx2

 

[skaz]

Try to give us more information on the problem your actually running into so we can better help you.

Were you able to transfer pictures before using the software?
What happens when you try and transfer the pictures using the software?
Is the software actually starting and working besides the picture transfers?