spool service / server 2000

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Guest

Guest
Archived from groups: comp.periphs.printers (More info?)

Hi all,
I really need an advice. I am running a Windows 2000 server and there
is printer I want to delete because it has the same IP address with
another printer and I dont know how that happend. I tried to delete the
printer but there is a print job in the queue which also will not
delete or cancel. so I went to spooler and the file is there.
I was advised to stop the spooler service and delete the file in the
system32/spool/printers . when i tent to stop the spooler service , it
prompt me that the spooler is has 2 programs depend on it called CANON
NETSPOT SUITE SERVICE and it would stop too. I clicked ok. but now the
spooler wont stop but the CANON service is saying it is 'stopping' but
it is not doing anything.
I dont know how this affects the other printers. Anyone know how to
solve this problem...I really dont want to reboot the server pc. I
would appriciate any comments and suggestions..
Thanks from now,
Hale
 
G

Guest

Guest
Archived from groups: comp.periphs.printers (More info?)

Is is possible to change the IP address of the Canon that you want to
keep? Then you will not have a conflict.

halec wrote:

>Hi all,
>I really need an advice. I am running a Windows 2000 server and there
>is printer I want to delete because it has the same IP address with
>another printer and I dont know how that happend. I tried to delete the
>printer but there is a print job in the queue which also will not
>delete or cancel. so I went to spooler and the file is there.
>I was advised to stop the spooler service and delete the file in the
>system32/spool/printers . when i tent to stop the spooler service , it
>prompt me that the spooler is has 2 programs depend on it called CANON
>NETSPOT SUITE SERVICE and it would stop too. I clicked ok. but now the
>spooler wont stop but the CANON service is saying it is 'stopping' but
>it is not doing anything.
>I dont know how this affects the other printers. Anyone know how to
>solve this problem...I really dont want to reboot the server pc. I
>would appriciate any comments and suggestions..
>Thanks from now,
>Hale
>
>
>
 
G

Guest

Guest
Archived from groups: comp.periphs.printers (More info?)

"halec" <halecakalli@gmail.com> wrote in message
news:1115301889.756312.146310@g14g2000cwa.googlegroups.com...
> Hi all,
> I really need an advice. I am running a Windows 2000 server and there
> is printer I want to delete because it has the same IP address with
> another printer and I dont know how that happend. I tried to delete the
> printer but there is a print job in the queue which also will not
> delete or cancel. so I went to spooler and the file is there.
> I was advised to stop the spooler service and delete the file in the
> system32/spool/printers . when i tent to stop the spooler service , it
> prompt me that the spooler is has 2 programs depend on it called CANON
> NETSPOT SUITE SERVICE and it would stop too. I clicked ok. but now the
> spooler wont stop but the CANON service is saying it is 'stopping' but
> it is not doing anything.
> I dont know how this affects the other printers. Anyone know how to
> solve this problem...I really dont want to reboot the server pc. I
> would appriciate any comments and suggestions..
> Thanks from now,
> Hale
>
Try and get vicious and stop the Services from Task Manager.
--
Cari
(MS-MVP Printing & Imaging)
 
G

Guest

Guest
Archived from groups: comp.periphs.printers (More info?)

I haven't worked with Windows Server 2000, but does it have a safe mode
it can be booted up in? That might allow you to remove the bad spool files.

Also, go to:

http://members.shaw.ca/bsanders/

He has a page set up dealing with server and printers issues with a lot
of solutions and a good FAQ

Art

halec wrote:

> Hi all,
> I really need an advice. I am running a Windows 2000 server and there
> is printer I want to delete because it has the same IP address with
> another printer and I dont know how that happend. I tried to delete the
> printer but there is a print job in the queue which also will not
> delete or cancel. so I went to spooler and the file is there.
> I was advised to stop the spooler service and delete the file in the
> system32/spool/printers . when i tent to stop the spooler service , it
> prompt me that the spooler is has 2 programs depend on it called CANON
> NETSPOT SUITE SERVICE and it would stop too. I clicked ok. but now the
> spooler wont stop but the CANON service is saying it is 'stopping' but
> it is not doing anything.
> I dont know how this affects the other printers. Anyone know how to
> solve this problem...I really dont want to reboot the server pc. I
> would appriciate any comments and suggestions..
> Thanks from now,
> Hale
>