Acer Laptop windows explorer closing msn

OK, this is kind of a specific issue. with my laptop, running windows 7. The problem is when i try and open things like "explore windows 7" or close/signout and exit msn live or things like that. it doesn't open or sign out that programme, and just opens the win32 folder in windows explorer.

What is it doing, and why is it doing it? its been doing it since i got the laptop, acer say its software and not their problem. But it only does it on mylaptop, my pc running win 7 is fine.

cheers
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  1. Ensure the firewall has not blocked it.
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