This is a new computer I’m building for my Uncle, and the problem is that after windows boots it starts to load all the programs like normal but then suddenly the toolbar and desktop icons disappear and the only thing you can do is Ctrl+Alt+Del, you can’t even right click on the desktop.
I booted into safe mode and check the Event Log and I think this may be the culprit:
Source: Winlogon
Event ID: 1002
Discription: The shell stopped unexpectedly and Explorer.exe was restarted.
I’ve researched that event ID, and none of the fixes worked. A little help would be appreciated. Thanks
Windows XP Pro
AMD Athlon 64 3000
Asus A8N-E
EVGA Geforce 7600 GT
I booted into safe mode and check the Event Log and I think this may be the culprit:
Source: Winlogon
Event ID: 1002
Discription: The shell stopped unexpectedly and Explorer.exe was restarted.
I’ve researched that event ID, and none of the fixes worked. A little help would be appreciated. Thanks
Windows XP Pro
AMD Athlon 64 3000
Asus A8N-E
EVGA Geforce 7600 GT