HP 7310 all in one - message about new cartridge on PC scree

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Archived from groups: comp.periphs.printers (More info?)

I installed a new HP 7310 and every time we print, it puts a message
on the computer screen about having a new cartridge. We did the
alignment utility and it still happens.

Anyone had this problem before?

Thanks in advance,
jd

 

[Guest]

Archived from groups: comp.periphs.printers (More info?)

spookey <jdnospam@nodial-dot-net.no-spam.invalid> wrote:
> I installed a new HP 7310 and every time we print, it puts a message
> on the computer screen about having a new cartridge. We did the
> alignment utility and it still happens.
>
> Anyone had this problem before?
>
While I have had several problems with my 7310 (mostly sorted now with
the latest version of the software) this isn't one I've had. Maybe a
faulty cartridge or it's not installed quite right. Have you tried
remnoving and re-installing the cartridge?

--
Chris Green