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STOP 0x0000001E KMODE_EXCEPTION_NOT_HANDLED

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Anonymous
September 4, 2004 9:40:03 PM

Archived from groups: microsoft.public.win2000.advanced_server (More info?)

When I restart Windows 2000 Advanced Server the system
hang up with:

STOP 0x0000001E (0xc0000005, 0x00000004, 0x00000000,
0x00000004)
KMODE_EXCEPTION_NOT_HANDLED

Safe mode is the only one I can restart my server but I
don't know what I have to do. I've checked all event
viewer and almost all services haven't started with event
id 7001.

Does anyone know what I have to do or at least where I
have to start checking?

Thanks in advance

Jorge
September 5, 2004 9:25:31 AM

Archived from groups: microsoft.public.win2000.advanced_server (More info?)

On Sat, 4 Sep 2004 17:40:03 -0700, "Jorge Luis Ribeiro"
<anonymous@discussions.microsoft.com> wrote:

>When I restart Windows 2000 Advanced Server the system
>hang up with:
>
>STOP 0x0000001E (0xc0000005, 0x00000004, 0x00000000,
>0x00000004)
>KMODE_EXCEPTION_NOT_HANDLED
>
>Safe mode is the only one I can restart my server but I
>don't know what I have to do. I've checked all event
>viewer and almost all services haven't started with event
>id 7001.
>
>Does anyone know what I have to do or at least where I
>have to start checking?
>
>Thanks in advance
>
>Jorge

http://support.microsoft.com/?kbid=300224
http://eventid.net/display.asp?eventid=7001

A start perhaps. These bright folks here can help you further.

Kelly
Anonymous
September 5, 2004 12:24:19 PM

Archived from groups: microsoft.public.win2000.advanced_server (More info?)

Kelly & Jorge Luis,

That article ID: 300224 is not even related to the bugcheck Jorge Luis
experienced, because at minimum 4 of 5 hex values should at least match to
even come close. Even then when getting to match 4 of 5 hex values you
cannot find and exact article match that will give you a resolution, which
means you would have to load up debugging tools and symbols to decipher the
memory dump. See the referenced link article below:

275678 How to Troubleshoot a STOP 0x0000001E KMODE_EXCEPTION_NOT_HANDLED
Error
http://support.microsoft.com/?id=275678

What you can do quickly to see if this is an already know issue with an
identified resolution, is to load the memory dump to the following link:

Microsoft® Online Crash Analysis
http://oca.microsoft.com

If a known resolution exists, once uploaded it will match it against another
dump that a previous customer upload and was analyzed then provide you a
resolution. Read the FAQ link below that will give you more details.

Frequently Asked Questions
http://oca.microsoft.com/EN/FAQ.asp

-----
Hope this helps,
Mike Rosado
Windows 2000 MCSE + MCDBA
Microsoft Enterprise Platform Support
Windows NT/2000/2003 Cluster Technologies

====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.
<http://www.microsoft.com/info/cpyright.htm&gt;

Delighting customers is our top priority. We welcome your valuable comments
and suggestions about how to improve the service we provide you. So if you
would like provided us feedback, feel free to e-mail my manager Brian
Pennington then click on the following e-mail hyperlink with a short
statement with regards to your Online support experience
<mailto:BPenning@microsoft.com?subject=Newsgroup_Experience&body=Brian,>.
Thank you.

-----Original Message-----

"Kelly" <rommel_diespammers@shaw.ca> wrote in message
news:6l8lj0dn3ejnpdh2sgvjjsv5n54johv84c@4ax.com...
> On Sat, 4 Sep 2004 17:40:03 -0700, "Jorge Luis Ribeiro"
> <anonymous@discussions.microsoft.com> wrote:
>
> >When I restart Windows 2000 Advanced Server the system
> >hang up with:
> >
> >STOP 0x0000001E (0xc0000005, 0x00000004, 0x00000000,
> >0x00000004)
> >KMODE_EXCEPTION_NOT_HANDLED
> >
> >Safe mode is the only one I can restart my server but I
> >don't know what I have to do. I've checked all event
> >viewer and almost all services haven't started with event
> >id 7001.
> >
> >Does anyone know what I have to do or at least where I
> >have to start checking?
> >
> >Thanks in advance
> >
> >Jorge
>
> http://support.microsoft.com/?kbid=300224
> http://eventid.net/display.asp?eventid=7001
>
> A start perhaps. These bright folks here can help you further.
>
> Kelly
Related resources
September 5, 2004 7:25:05 PM

Archived from groups: microsoft.public.win2000.advanced_server (More info?)

On Sun, 5 Sep 2004 08:24:19 -0500, "Mike Rosado [MSFT]"
<mikeros@online.microsoft.com> wrote:

>Kelly & Jorge Luis,
>
>That article ID: 300224 is not even related to the bugcheck Jorge Luis
>experienced, because at minimum 4 of 5 hex values should at least match to
>even come close. Even then when getting to match 4 of 5 hex values you
>cannot find and exact article match that will give you a resolution, which
>means you would have to load up debugging tools and symbols to decipher the
>memory dump. See the referenced link article below:

I have a list of support articles that I keep. My error in
copy-->pasting the wrong one.

Eeesh, I was not even close!


>275678 How to Troubleshoot a STOP 0x0000001E KMODE_EXCEPTION_NOT_HANDLED
>Error
>http://support.microsoft.com/?id=275678
>
>What you can do quickly to see if this is an already know issue with an
>identified resolution, is to load the memory dump to the following link:
>
>Microsoft® Online Crash Analysis
>http://oca.microsoft.com
>
>If a known resolution exists, once uploaded it will match it against another
>dump that a previous customer upload and was analyzed then provide you a
>resolution. Read the FAQ link below that will give you more details.
>
>Frequently Asked Questions
>http://oca.microsoft.com/EN/FAQ.asp
>
>-----
>Hope this helps,
>Mike Rosado
>Windows 2000 MCSE + MCDBA
>Microsoft Enterprise Platform Support
>Windows NT/2000/2003 Cluster Technologies
>
>====================================================
>When responding to posts, please "Reply to Group" via your newsreader so
>that others may learn and benefit from your issue.
>====================================================
>
>This posting is provided "AS IS" with no warranties, and confers no rights.
><http://www.microsoft.com/info/cpyright.htm&gt;
>
>Delighting customers is our top priority. We welcome your valuable comments
>and suggestions about how to improve the service we provide you. So if you
>would like provided us feedback, feel free to e-mail my manager Brian
>Pennington then click on the following e-mail hyperlink with a short
>statement with regards to your Online support experience
><mailto:BPenning@microsoft.com?subject=Newsgroup_Experience&body=Brian,>.
>Thank you.
>
>-----Original Message-----
>
>"Kelly" <rommel_diespammers@shaw.ca> wrote in message
>news:6l8lj0dn3ejnpdh2sgvjjsv5n54johv84c@4ax.com...
>> On Sat, 4 Sep 2004 17:40:03 -0700, "Jorge Luis Ribeiro"
>> <anonymous@discussions.microsoft.com> wrote:
>>
>> >When I restart Windows 2000 Advanced Server the system
>> >hang up with:
>> >
>> >STOP 0x0000001E (0xc0000005, 0x00000004, 0x00000000,
>> >0x00000004)
>> >KMODE_EXCEPTION_NOT_HANDLED
>> >
>> >Safe mode is the only one I can restart my server but I
>> >don't know what I have to do. I've checked all event
>> >viewer and almost all services haven't started with event
>> >id 7001.
>> >
>> >Does anyone know what I have to do or at least where I
>> >have to start checking?
>> >
>> >Thanks in advance
>> >
>> >Jorge
>>
>> http://support.microsoft.com/?kbid=300224
>> http://eventid.net/display.asp?eventid=7001
>>
>> A start perhaps. These bright folks here can help you further.
>>
>> Kelly
>
Anonymous
September 5, 2004 7:25:06 PM

Archived from groups: microsoft.public.win2000.advanced_server (More info?)

Sorry Kelly, it was not my intention to sound like I was arrogant. My
apologies if it came across this way. But I've seen and debugged many
bugchecks, they can a times be very deceiving.

So I hope the article I referenced below and the Microsoft® Online Crash
Analysis site can be of assistance to all on this newsgroup in the future.

--
Regards,
Mike Rosado
Windows 2000 MCSE + MCDBA
Microsoft Enterprise Platform Support
Windows NT/2000/2003 Cluster Technologies

====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.
<http://www.microsoft.com/info/cpyright.htm&gt;

Delighting customers is our top priority. We welcome your valuable comments
and suggestions about how to improve the service we provide you. So if you
would like provided us feedback, feel free to e-mail my manager Brian
Pennington then click on the following e-mail hyperlink with a short
statement with regards to your Online support experience
<mailto:BPenning@microsoft.com?subject=Newsgroup_Experience&body=Brian,>.
Thank you.

-----Original Message-----

"Kelly" <rommel_diespammers@shaw.ca> wrote in message
news:9nbmj0tto67jcodkhopjl5oqijl2o7g9fs@4ax.com...
> On Sun, 5 Sep 2004 08:24:19 -0500, "Mike Rosado [MSFT]"
> <mikeros@online.microsoft.com> wrote:
>
> >Kelly & Jorge Luis,
> >
> >That article ID: 300224 is not even related to the bugcheck Jorge Luis
> >experienced, because at minimum 4 of 5 hex values should at least match
to
> >even come close. Even then when getting to match 4 of 5 hex values you
> >cannot find and exact article match that will give you a resolution,
which
> >means you would have to load up debugging tools and symbols to decipher
the
> >memory dump. See the referenced link article below:
>
> I have a list of support articles that I keep. My error in
> copy-->pasting the wrong one.
>
> Eeesh, I was not even close!
>
>
> >275678 How to Troubleshoot a STOP 0x0000001E KMODE_EXCEPTION_NOT_HANDLED
> >Error
> >http://support.microsoft.com/?id=275678
> >
> >What you can do quickly to see if this is an already know issue with an
> >identified resolution, is to load the memory dump to the following link:
> >
> >Microsoft® Online Crash Analysis
> >http://oca.microsoft.com
> >
> >If a known resolution exists, once uploaded it will match it against
another
> >dump that a previous customer upload and was analyzed then provide you a
> >resolution. Read the FAQ link below that will give you more details.
> >
> >Frequently Asked Questions
> >http://oca.microsoft.com/EN/FAQ.asp
> >
> >-----
> >Hope this helps,
> >Mike Rosado
> >Windows 2000 MCSE + MCDBA
> >Microsoft Enterprise Platform Support
> >Windows NT/2000/2003 Cluster Technologies
> >
> >====================================================
> >When responding to posts, please "Reply to Group" via your newsreader so
> >that others may learn and benefit from your issue.
> >====================================================
> >
> >This posting is provided "AS IS" with no warranties, and confers no
rights.
> ><http://www.microsoft.com/info/cpyright.htm&gt;
> >
> >Delighting customers is our top priority. We welcome your valuable
comments
> >and suggestions about how to improve the service we provide you. So if
you
> >would like provided us feedback, feel free to e-mail my manager Brian
> >Pennington then click on the following e-mail hyperlink with a short
> >statement with regards to your Online support experience
> ><mailto:BPenning@microsoft.com?subject=Newsgroup_Experience&body=Brian,>.
> >Thank you.
> >
> >-----Original Message-----
> >
> >"Kelly" <rommel_diespammers@shaw.ca> wrote in message
> >news:6l8lj0dn3ejnpdh2sgvjjsv5n54johv84c@4ax.com...
> >> On Sat, 4 Sep 2004 17:40:03 -0700, "Jorge Luis Ribeiro"
> >> <anonymous@discussions.microsoft.com> wrote:
> >>
> >> >When I restart Windows 2000 Advanced Server the system
> >> >hang up with:
> >> >
> >> >STOP 0x0000001E (0xc0000005, 0x00000004, 0x00000000,
> >> >0x00000004)
> >> >KMODE_EXCEPTION_NOT_HANDLED
> >> >
> >> >Safe mode is the only one I can restart my server but I
> >> >don't know what I have to do. I've checked all event
> >> >viewer and almost all services haven't started with event
> >> >id 7001.
> >> >
> >> >Does anyone know what I have to do or at least where I
> >> >have to start checking?
> >> >
> >> >Thanks in advance
> >> >
> >> >Jorge
> >>
> >> http://support.microsoft.com/?kbid=300224
> >> http://eventid.net/display.asp?eventid=7001
> >>
> >> A start perhaps. These bright folks here can help you further.
> >>
> >> Kelly
> >
>
September 5, 2004 9:10:52 PM

Archived from groups: microsoft.public.win2000.advanced_server (More info?)

On Sun, 5 Sep 2004 10:45:45 -0500, "Mike Rosado [MSFT]"
<mikeros@online.microsoft.com> wrote:

>Sorry Kelly, it was not my intention to sound like I was arrogant. My
>apologies if it came across this way. But I've seen and debugged many
>bugchecks, they can a times be very deceiving.
>
>So I hope the article I referenced below and the Microsoft® Online Crash
>Analysis site can be of assistance to all on this newsgroup in the future.

No, you came off like I made an error and you corrected me
professionally and succinctly. Your willingness to share your
knowledge is a great trait, fortunately shared by many on this and
other Microsoft newsgroups. </brownnosing>

I, for one, an going to make use of the MOCA site in the future.
Thanks.

Kelly
!