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Only able to run Athlon X2 3800 at 1ghz or 800mhz, can anyon

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August 5, 2006 8:23:35 PM

I had an MSI PT880 Neo board with a P4 Prescott which worked great for years, and now I decided to upgrade to an Asrock 939Dual-Sata 2 board with a Athlon x2 3800 Manchester stepping 1 Revision BH-E4. Big problems!

First of all, it seems that I can only load windows when I downclock the X2 3800 to 1ghz, or 800mhz. Anything higher than that gives me an IRQL NOT LESS OR EQUAL, Stop: 0x0000000A, although sometimes I get other errors as well such as PFN LIST CORRUPT, and Stop: 0x0000007F.

Here's a recent minidump for an IRQL NOT LESS OR Equal, please can someone analyze this? :

************************************************** *****************************
* *
* Bugcheck Analysis *
* *
************************************************** *****************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: ea05ba28, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000001, value 0 = read operation, 1 = write operation
Arg4: 804d8a22, address which referenced memory

Debugging Details:
------------------


WRITE_ADDRESS: ea05ba28

CURRENT_IRQL: 2

FAULTING_IP:
nt!MiRemovePageByColor+90
804d8a22 8954dd08 mov dword ptr [ebp+ebx*8+8],edx

CUSTOMER_CRASH_COUNT: 9

DEFAULT_BUCKET_ID: COMMON_SYSTEM_FAULT

BUGCHECK_STR: 0xA

TRAP_FRAME: f894d790 -- (.trap fffffffff894d790)
ErrCode = 00000002
eax=8053f8e0 ebx=ad281544 ecx=8f0d5c6c edx=ffffffff esi=80cf7200 edi=00000005
eip=804d8a22 esp=f894d804 ebp=80c51000 iopl=0 vif nv up ei ng nz ac po cy
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00090293
nt!MiRemovePageByColor+0x90:
804d8a22 8954dd08 mov dword ptr [ebp+ebx*8+8],edx ss:0010:ea05ba28=??
??????
Resetting default scope

LAST_CONTROL_TRANSFER: from 804fd12e to 80517ee6

STACK_TEXT:
f894d774 804fd12e 0000000a ea05ba28 00000002 nt!KeBugCheckEx+0x19
f894d774 804d8a22 0000000a ea05ba28 00000002 nt!KiTrap0E+0x2b5
f894d81c 804dc2cb 00000000 00008000 00000000 nt!MiRemovePageByColor+0x90
f894d848 8067419a 81fcc790 00000000 05664f1d nt!MmZeroPageThread+0x9d
f894ddac 8055e764 80087000 00000000 00000000 nt!Phase1Initialization+0xf56
f894dddc 804fdf4d 80673243 80087000 00000000 nt!PspSystemThreadStartup+0x34
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x16


STACK_COMMAND: kb

FOLLOWUP_IP:
nt!MiRemovePageByColor+90
804d8a22 8954dd08 mov dword ptr [ebp+ebx*8+8],edx

SYMBOL_STACK_INDEX: 2

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP: 3b7dc674

SYMBOL_NAME: nt!MiRemovePageByColor+90

IMAGE_NAME: memory_corruption

FAILURE_BUCKET_ID: 0xA_W_nt!MiRemovePageByColor+90

BUCKET_ID: 0xA_W_nt!MiRemovePageByColor+90

Followup: MachineOwner
August 5, 2006 8:43:07 PM

That 1000 or 800mhz is not the CPU speed is the HT speed, the speed of the link to the rest of the computer.

Its unstable over 1000.

You dont need to set up anything else in the Bios. Windows will show the CPU at its correct speed of 2ghz on the 3800 iirc
August 5, 2006 9:04:15 PM

Quote:
That 1000 or 800mhz is not the CPU speed is the HT speed, the speed of the link to the rest of the computer.

Its unstable over 1000.

You dont need to set up anything else in the Bios. Windows will show the CPU at its correct speed of 2ghz on the 3800 iirc


No, I mean I actually had to downclock the cpu in order to load windows. I lowered the multiplier from 10 to 4. CPU-Z says my Core Speed is 800mhz, multiplier is 4, and HTT is 200mhz.
Related resources
August 5, 2006 9:09:33 PM

Thats very strange, its usual for the HTT clock to be 200mhz, the HTT multiplier to be x4 or x5, and all Athlon 64s except the FX series are multiplier locked so there is no way you can change the multiplier.

If the HTT was 200mhz then then you also must have a very strange HTT multiplier of x1.

Is Cool'n'Quiet enabled? if so this will downlock your CPU when its idle (and therefore CPU-Z will show 1ghz.
August 5, 2006 9:43:47 PM

Quote:
Funny!
Why would you "upgrade" to socket 939? Its nearly obsolete already and you wont be able to upgrade it.
.


Funny!
What the fuk is it too you what his choice of upgrade is? if you cant help him out with his issue then just STFU.
August 5, 2006 9:56:46 PM

Quote:
Thats very strange, its usual for the HTT clock to be 200mhz, the HTT multiplier to be x4 or x5, and all Athlon 64s except the FX series are multiplier locked so there is no way you can change the multiplier.

If the HTT was 200mhz then then you also must have a very strange HTT multiplier of x1.

Is Cool'n'Quiet enabled? if so this will downlock your CPU when its idle (and therefore CPU-Z will show 1ghz.


Here's a screenshot of CPU-Z showing my x2 3800 running at 1ghz:


Cool'n'Quiet is diabled.
August 5, 2006 9:59:50 PM

Quote:
First of all, it seems that I can only load windows when I downclock the X2 3800 to 1ghz, or 800mhz. Anything higher than that gives me an IRQL NOT LESS OR EQUAL, Stop: 0x0000000A, although sometimes I get other errors as well such as PFN LIST CORRUPT, and Stop: 0x0000007F.


i checked the 0x0A, 0x07F, and PFN errors on microsofts site and through google, they indicate its more than likely due to either a driver issue or hardware incompatability, such as maybe faulty memory

the easier thing to do would be to switch out and try different hardware arrangements, cuz if this is a new system, assembled all at once, you might have no idea what might be causing a problem... first place i would check would be the memory though, try running memtest for a few hours without stopping it, see if any errors come up

if after hardware, you could try different drivers, to see if its an issue only with the drivers... or you could try fixing the drivers first, either or

the cpu having to be clocked down by that much is abnormal, i would try to assert if other hardware/software could be the source of the problems
August 5, 2006 10:04:53 PM

Quote:
Thats very strange, its usual for the HTT clock to be 200mhz, the HTT multiplier to be x4 or x5, and all Athlon 64s except the FX series are multiplier locked so there is no way you can change the multiplier.

If the HTT was 200mhz then then you also must have a very strange HTT multiplier of x1.

Is Cool'n'Quiet enabled? if so this will downlock your CPU when its idle (and therefore CPU-Z will show 1ghz.


Here's a screenshot of CPU-Z showing my x2 3800 running at 1ghz:


are you running with cool and quiet enabled at all? such as with your desktop settings on 'laptop' or 'low power management', instead of another settings... that would be a good indicator as to why its running at only a 5x multiplier... cuz CnQ cuts the cpu speed by 50% when its enabled, so youre automatically at only 1 GHz, up until the cpu begins being used above 50%, then the cpu speed ramps up to 100% again, and youre back at 2 GHz with a 10x multiplier
August 5, 2006 10:13:37 PM

Quote:


are you running with cool and quiet enabled at all? such as with your desktop settings on 'laptop' or 'low power management', instead of another settings... that would be a good indicator as to why its running at only a 5x multiplier... cuz CnQ cuts the cpu speed by 50% when its enabled, so youre automatically at only 1 GHz, up until the cpu begins being used above 50%, then the cpu speed ramps up to 100% again, and youre back at 2 GHz with a 10x multiplier


Cool'n'Quiet is disabled. On the bios I put it at 5x multiplier because I've only been able to load windows at 1ghz or 800mhz core speed. Whenever I try higher than this, I get BSOD errors while windows is loading.
August 5, 2006 10:22:17 PM

Quote:


are you running with cool and quiet enabled at all? such as with your desktop settings on 'laptop' or 'low power management', instead of another settings... that would be a good indicator as to why its running at only a 5x multiplier... cuz CnQ cuts the cpu speed by 50% when its enabled, so youre automatically at only 1 GHz, up until the cpu begins being used above 50%, then the cpu speed ramps up to 100% again, and youre back at 2 GHz with a 10x multiplier


Cool'n'Quiet is disabled. On the bios I put it at 5x multiplier because I've only been able to load windows at 1ghz or 800mhz core speed. Whenever I try higher than this, I get BSOD errors while windows is loading.

have you tried checking other hardware/driver problems yet?... i put some information above
August 5, 2006 10:24:10 PM

Leto_Atreides
Do you have the latest bios installed ?


MrsBytch
Check the board´s spec´s ... you can upgrade to AM2! .
August 5, 2006 10:31:20 PM

Is it possible that the CPU is overheating, and not properly seated with the HSF?

IRQL_NOT_LESS_OR_EQUAL

Quote:
Sadly enough, every time I've run into it it's been a hardware error. Most commonly it is the CPU overheating. A close second would be bad RAM. The first thing I would do if you have this issue is to run the machine till it gives you that error, then immediately reboot it, go into the BIOS and check the CPU temperature. 3/5 times it will be way too hot. Go to the store, buy a fancy new heatsink with a ball bearing fan (don't need it binding like a bushing fan will eventually do), pick up some thermal grease while you're at it, and install. Your problem will likely go away.
August 5, 2006 10:34:43 PM

Do you have a link to the memory you are using?
August 5, 2006 10:38:46 PM

I think the problem is in the voltage, it shows as 1.34 and you need 1.4V to run.
August 5, 2006 10:39:07 PM

Quote:
Leto_Atreides
Do you have the latest bios installed ?


The first bios version supports the 3800 x2.
August 5, 2006 10:41:12 PM

Quote:
I think the problem is in the voltage, it shows as 1.34 and you need 1.4V to run.


well, he would only need 1.4V if hes running at normal speed, otherwise even 1.1V would work just fine with the speed he has set
August 5, 2006 10:47:32 PM

Quote:
Do you have a link to the memory you are using?






Quote:
Is it possible that the CPU is overheating, and not properly seated with the HSF?


I'm thinking this might be it. Running at 1ghz i'm getting temperatures of 30c at idle. I might have messed up with the thermal pad somehow.
August 5, 2006 10:48:26 PM

post_man
Indeed it does ...but doesn´t mean it´s stable :wink: ..mine wasn´t until i upgraded to 1.60.

Leto_Atreides
Can you check the board revision ? It´s next to the AGP slot printed right below the label ASRock 939Dual-SATA2.
August 5, 2006 10:54:34 PM

Quote:
post_man
Indeed it does ...but doesn´t mean it´s stable :wink: ..mine wasn´t until i upgraded to 1.60.

Leto_Atreides
Can you check the board revision ? It´s next to the AGP slot printed right below the label ASRock 939Dual-SATA2.


When I got the board it had Asrock bios version 1.90, and I flashed it to the latest version 2.20.

As for board revision, it says REV G/A 1.05
August 5, 2006 11:54:59 PM

First I would Check with Asrocks on if the board will support X2 Processors. According to Newegg, these boards are not compliant with X2s.

Check this.
August 6, 2006 12:10:54 AM

this might sound dumb but anyway

yur timings table says that your memory is cabable of 3338
you have it set at 3559

ive had problems with my system not booting until i set my timings at exactly what cpuz says its capable of - just for fun set yur ram to 3338

i would also try downgrading the BIOS, try an older revision
reseat everything

um did you use a fresh install of windows, just a thought...

i would also try 1 stick of memory, does it help? try just the other stick.... got any extra ram from a different system laying around? try 1 stick of that

try - just the hard drive and video card plugged into your computer, dunno if you have any other cards or not but anyhow....

when i said reseat everything this also means the CPU - take it out look for bent pins, clean off the CPU put a fresh coat of thermal paste on it..

ive heard tell of odd errors from the standoffs grounding parts on the mobo that it shouldnt be grounding - use a lil eletrical tape between the screw heads and the underside where the standoffs touch the mobo..

hope something works....
August 6, 2006 12:34:33 AM

I'm also thinking it's your heatsink.

Just try reseating your heatsink after you have it cleaned and the pad remanents removed. I wouldn't spring for a new heatsink though, just grab some cheapo thermal compound from a comp retailer. If that doesn't work then you know you have a bigger problem and haven't thrown to much money at a non-issue.

You could also try a different stick of ram if you have a spare stick of your old stuff laying around.

One more thing you could try but I severly doubt will make much of a difference is turning off the flexibility option under your BIOS. It could be one of the reasons you are seeing looser timings then what your ram is rated at.
August 6, 2006 1:06:07 AM

Quote:
I'm also thinking it's your heatsink.

Just try reseating your heatsink after you have it cleaned and the pad remanents removed. I wouldn't spring for a new heatsink though, just grab some cheapo thermal compound from a comp retailer. If that doesn't work then you know you have a bigger problem and haven't thrown to much money at a non-issue.

You could also try a different stick of ram if you have a spare stick of your old stuff laying around.

One more thing you could try but I severly doubt will make much of a difference is turning off the flexibility option under your BIOS. It could be one of the reasons you are seeing looser timings then what your ram is rated at.


I'm almost 100% sure it was an overheating problem. After Grimy's post, I took out the heatsink and freaked out when the cpu was glued to it. Luckily none of the pins were bent!

The bottom of the heatsink was covered with grey glue, I guess the thermal pad melted. I think what happened is that I didn't set up the thermal pad correctly.

Anyways I managed to get the cpu unstuck by scraping off the glue from the sides and using gentle pressure to push the cpu off.

After that I decided to check to see if the CPU still works even without putting thermal paste, and it actually managed to get to the desktop at stock 2ghz, but it rebooted itself and bios was showing the cpu at 45c so I shut if off.

I'll buy thermal paste tomorrow and hope it works.
August 6, 2006 1:18:33 AM

Quote:
I'm also thinking it's your heatsink.

Just try reseating your heatsink after you have it cleaned and the pad remanents removed. I wouldn't spring for a new heatsink though, just grab some cheapo thermal compound from a comp retailer. If that doesn't work then you know you have a bigger problem and haven't thrown to much money at a non-issue.

You could also try a different stick of ram if you have a spare stick of your old stuff laying around.

One more thing you could try but I severly doubt will make much of a difference is turning off the flexibility option under your BIOS. It could be one of the reasons you are seeing looser timings then what your ram is rated at.


I'm almost 100% sure it was an overheating problem. After Grimy's post, I took out the heatsink and freaked out when the cpu was glued to it. Luckily none of the pins were bent!

The bottom of the heatsink was covered with grey glue, I guess the thermal pad melted. I think what happened is that I didn't set up the thermal pad correctly.

Anyways I managed to get the cpu unstuck by scraping off the glue from the sides and using gentle pressure to push the cpu off.

After that I decided to check to see if the CPU still works even without putting thermal paste, and it actually managed to get to the desktop at stock 2ghz, but it rebooted itself and bios was showing the cpu at 45c so I shut if off.

I'll buy thermal paste tomorrow and hope it works.
Grey glue? Oooph.

If memory serves, dont those retail CPU's come with a HSF that has a transparent film to protect the compound that is on the bottom of the HS? If you forgot to take that off 1st, that is what melted, and prevented the heat transfer. (I'm guessing)

Anyhoo... glad to hear you got it at reg speed to the desktop.
August 6, 2006 2:11:10 AM

The thermal pad on an AMD cpu is gray. That it was stuck to your processor is proof that you had a good seal.

Take some isoprophyl alcohol and thoroughly clean it off both your CPU and the heatsink and replace with a rice grain size dab of Artic Silver5. Don't try to run your system without some sort of thermal sealer. You'll fry it for sure.
August 6, 2006 2:34:07 AM

Ah... Thought it was white, like the reg thermal compound.

Looked up some picks did look grey.

The impression I got from what was described as that transparent film awhile back, I was thinking it was more like a covering non-tape.

From a video I saw, it was more of a container type mold. So theres no way it would fit with that on. :lol: 

Edit: So I guess he prolly had some scratches on the pad?
August 6, 2006 11:20:43 PM

Well I bought some thermal paste, and unfortunately it didn't fix it. I should have known it wasn't overheating, 35-40c isn't overheating, these chips can survive 60c+. I think it's crappy mobo, I've tested the ram multiple times with Memtest and they always pass with no errors. I'll try RMA the motherboard at Newegg.
August 6, 2006 11:40:03 PM

Just wondering if you reinstalled windows, changing the mobo and CPU without a fresh OS is asking for trouble...

There are quite a few tips in This thread
August 6, 2006 11:50:53 PM

Quote:
Just wondering if you reinstalled windows, changing the mobo and CPU without a fresh OS is asking for trouble...


Yea I was able to do a fresh install without any problems when running the cpu at 1ghz.

Just started the RMA process at Newegg, they gave me an RMA number so I hope they give me a refund when they receive the mb.
a c 102 à CPUs
August 7, 2006 2:09:44 AM

I also have a socket 939 X2 4200+, also an E4 stepping. Here are a few pieces of advice for you:

1. The stock processor-in-a-box AMD heatsink comes with a gray thermal compound already on the bottom of it. The fact that it "looked like gray glue all over it" meant that it was properly working.

2. 35-40 C is a very reasonable temp for the CPU core.

3. The default voltage for a 90nm Athlon 64 X2 is 1.35 V for full speed. The single-core versions take 1.40 V. Oh, and the X2s are all rated to run at the 5x multiplier (1 GHz) at 1.10 V. Can you boot and run Windows with your CPU at a 5x multiplier and 1.10 V Vcore?

4. Possibly it is a Windows driver problem. Can you run your fresh install of Windows with the CPU voltage set to auto, the speed set to auto, and Cool and Quiet enabled?
!