Need emediate help, Core 2 Duo core temp 90+ C

I am startng to get a bit worried! After putting together my core 2 duo system today, and everything working brilliantly first time, I decided to take a look at the temps.

Surely this isn't even possible?!?!?! 90 degres and sometimes hotter? And its not degrees F either? Have I not installed the heatsink and fan properly or is a dodgy health monitor more likely? The air being blown off the fan was almost room temperature, surely it should be melting my skin?

Oh yeah, gigabyte board, DQ6, installled up to SP2 and no problems. I didnt see any protective cover over the compound for the heatsink, so I didnt remove any. There were just 3 lines of the stuff, is this normal? If there was a cover and I didnt take it off, is it as good as dead?
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  1. It should be just an incompatible version of the temp monitors.

    What board do you have?

    Do you have the latest BIOS version?
  2. Sorry, edited quickly, its the gigabyte 965 DQ6. Both the bios health monitor, and gigabytes tune up 5 or whatever said the temps were that high, although the tune up 5 said around 70-80. Original bios. The chip doesnt appear to be clocking down to compensate either.

    Also just checked intels website, they say 60 degrees C is the maximum for the E6600... so if this was right then surely the chip should be a smouldering mess by now? Is there any way I can get a new health monitor or something? *confused and knackered after several hours putting it together*
  3. Turn it off, pull of the heatsink, clean the cpu, reapply thermal paste, reset heatsink.
  4. I dont have any of that stuff!!! Although, it is turned off... is there any way to check without me taking it apart? I dont even know where to localy get this stuff.
  5. Well, I won't advise any drastic steps now... I think there was a query just like this here some time ago... Then someone knowledgeable (probably JumpingJack, but not sure) suggested that it was just a false alarm because of minor incompatibilities with the new processor...

    Maybe someone knowledgeable here can help you... :D Hang on tight.

    Anyway, what are the fan speeds? Is it too loud? Also, you said that the air from the fan is not too hot, right?

    I don't think it is anything too bad.
  6. Quote:
    I dont have any of that stuff!!! Although, it is turned off... is there any way to check without me taking it apart? I dont even know where to localy get this stuff.

    What do you mean "stuff"? You don't have any thermal paste?
  7. Thats right, and to be honest, the noise wasnt that loud either. The fan air was basicaly room temperature and the heatsink wasnt like hot either. Also, everything else inside seemed cool.

    No gary, no thermal paste at all. Who carries that stuff around with you? lol, it was a retail heatsink and fan, already applied.

    Got off the phone with tech support, they say the process wont even work at those temps and its probably a faulty sensor. And I should flash my bios! Sorta sounds like what you were describing mjp.
  8. Quote:
    No gary, no thermal paste at all. Who carries that stuff around with you?

    Anyone who builds there own computer...

    I have a couple tubes at the house right now actually.
  9. Quote:
    No gary, no thermal paste at all. Who carries that stuff around with you?

    Anyone who builds there own computer...

    I have a couple tubes at the house right now actually.

    yup, he's right Icandy... but you can get some off newegg :D
  10. Okay, not to be a jerk or anything, but you have built computers before, right?

    Intel's stock heatsinks have a thin film of plastic covering their thermal paste that needs to be removed prior to install. I know people say, well, DUH, but some folks are so eager to get it running, that they forget to remove it. They see that funky white stuff, and think it's just pop it on and go.

    I have built many systems, and yes, like Gary I have about 2-3 tubes of thermal paste in my system building toolkit (yup, I have a dedicated toolkit - has standoffs, thermal paste, philips/flathead screwdrivers, needlenose pliers, etc). Oh, and check any local computer shops you have, or at least call them and ask if they carry any thermal paste. You don't need the best, but if they have some good ones (I use Artic Silver, myself) it should do fine, if you need paste.

    I would just check the heat sink again. Maybe it's not installed or clicked in all the way. 90C is way high, especially since my own P4 systems never hit over 70C at any time.

    Good luck.
  11. That still doesnt explain it running very cool and quiet... I dont want to resit the heatsink and fan unless I have to. Unforunately, I have to keep switching back to this old PC, as after getting SP2 I now cant maintain an internet connection for more than 30 seconds then need to reboot. Im trying to download all the updates for the board including the bios, will burn to cd and hopefully that might eliminate one more thing.

    I honestly cant see how the CPU wouldnt just go up in smoke at those temperatures, let alone update to SP2 before any problems started showing (only the net stability).

    Edit: No offence taken, I read the instructions, on a 3rd party website, which said check for it, but the intel instructions did not. I had a look but didnt see anything, I may have missed it though, which is what has me concened. Also, the tech support guy said it shouldnt have any. Yes I have built several (AMD) systems before, and spent several hours with this thing.
  12. Whoa.. thats kind of scary.

    Hope a bios update will help you out on that.

    If it doesn't I recommend at least re-doing the HSF installation just to be sure.
  13. Yes, well, it will certainly be something I'll have to do if it comes down to it. I just wish there was a way of knowing without doing it... oh well. Darn gigabyte website is so slow, will be here forever.
  14. The C2D system is rebooting itself as you're using it? If so, that might be the thermal protection stuff, but I had a system overheat, and it shut down, not rebooted.

    As for reseating the heatsink, yeah, it's a pain, but I'd rather take the time to check, then realize that my CPU is fried.

    Go for the BIOS updates, and check if temp readings are better, but I would still consider checking that heatsink.
  15. No, the system isnt rebooting, Im losing connectivity, and having to reboot to get it back. There was an update for the lan drivers but I cant get them yet as the site isnt letting me get past half way.

    I still dont understand why the heatsink is almost cold to the touch and theres no hot air. I did consider that there may be no theraml connection and so its just keeping allt he heat to itself. But then why is it even booting when intel say it wont go past 60.

    Edit; Oh yeah, anohter thing it says the system temperature is 55 degrees C, and I sweat I could freeze drinks in there.
  16. If the HS is cold, that is a bad sign.

    The heat isn't being transfered to the HS.
  17. Uhoh, well burning the bios, will give it one shot then consider my options from there. Im not sure its really cold, just, not hot either... grrr @ myself
  18. Quote:
    No, the system isnt rebooting, Im losing connectivity, and having to reboot to get it back. There was an update for the lan drivers but I cant get them yet as the site isnt letting me get past half way.

    I still dont understand why the heatsink is almost cold to the touch and theres no hot air. I did consider that there may be no theraml connection and so its just keeping allt he heat to itself. But then why is it even booting when intel say it wont go past 60.

    Edit; Oh yeah, anohter thing it says the system temperature is 55 degrees C, and I sweat I could freeze drinks in there.


    System temp is 55C? Uh, my processor right now is at 65C, so I think something is wrong with your readings. You would be feeling the heat as your entire rig would be getting hotter to the touch.

    And if you can't feel any heat what so ever on heatsink, that's not a good sign. As Grimmy mentioned, it might not be transferring heat to heatsink.

    Good luck. I'd hate to hear about you losing your CPU.
  19. Quote:
    No gary, no thermal paste at all. Who carries that stuff around with you?

    Anyone who builds there own computer...

    I have a couple tubes at the house right now actually.

    yup, he's right Icandy... but you can get some off newegg :D

    Or just run down to Best Buy. They sell Artic Silver. I'm sure CompUSA does as well. Or any local PC hardware store.
  20. If you've built amd systems you can do an intel.
    At this point.
    They used cheap white paste crap anyway right?
    Go to a Best Buy/Comp Usa hell maybe even a meijer or walmart.
    I don't know where you live radio shack would work too I bet.
    Buy arctic silver. Small tube $6.
    Reseed cpu/heatsink.
    You may as well do it, can't hurt really.
    I know I was having problem on my first athlon 64 3200 because of cheap thermal paste/glue crap pre-assembled it came with. I will never order pre burnt in/assembled again.
    I don't think it's running at 90c either.
    So it's probably Mobo sensor.
    I'm guessing you bought online but the thought of replacing mobo if not too difficult might be a good idea.
    Providing store/reseller cooperates nicely.
    I'm unable to build a comp now so I'll live vicariously through ppl such as you for now.
    Regardless don't worry.
    Small nothing feel no heat doesn't reboot.
    I'm 95% sure it's incorrect reading.
    at 90c it'd melt/crash.
  21. I'd rather be safe than sorry. Reapplying thermal paste and reseeding the HSF properly is a better alternative than the processor destruction. I ran into a similar issue, but reapplying/reseeding allotted me the process of elimination. I strongly recommend you eliminate user error, which we all have had in the past, present and future. Good luck!
  22. >> The fan air was basicaly room temperature and the heatsink wasnt like hot either.

    This does NOT indicate that your cpu is cool. Only that your heatsink isn't getting/removing heat from the cpu.

    Check that you removed any film between the heatsink and cpu. Its rather worrying that you didn't see/remove any in the first place. It would also explain why your heatsink isn't getting hot if your cpu is actually hot.

    Also, back in the P4 days, the paste that intel supplied looked like cheap crap but was proved to actually perform better than the expensive stuff like arctic silver etc. Don't be too quick to replace the intel-supplied stuff.
  23. Ok, thanks for the advice guys, latest news.

    Bios update did nothing, no surprise there! It never said it would anyway.

    So I shut down the computer, unplugged and set about removing the heatsink and fan, a lot easier than it went in. I had a look at the circiular heatsink bottom, where it connects to the cpu and the thermal paste was there, but it had NOT covered more than 2/3's of its surface area. What's more, it seemed to be, just, one single thermal compound. After all, there were only 3 thin strips on the heatsink in the first place!

    So, heart in mouth, I removed the CPU, replaced the socket cover and the backcover of the CPU. Then went for broke and touched the shiney metal surface, with once again, about only 2/3's of it covered in thermal compound. Considering the sensor it was 90 degrees a minute ago, this was more like luke warm tea. It was not hot, Im not surrpised the heatsink wasn't getting hot, because the chip wasnt hot either! Arghhhhh

    So now Im sat here thinking, that something has to be wrong with the sensor, there wasn't s thin strip covering the compound and if there had of been it would have been evident in the seperation of the two. The instructions didnt refer to it, the tech support guy said there shouldnt be any, I didnt see any and there was no evidence of it after the event. All the while, the CPU never did a thing wrong except I got constant connection loss after updating to SP2 (a drive issue I think).

    So now I have a seperated CPU, heatsink and fan, that I'd be too worried to put back together through fear of actually causing a problem. Also, I am worried that I will invalidate my warranty if I apply 3rd party compound. And not living in America I dont know any of those stores, I could try PC world I guess, probably the best there is here :(
  24. Not to beat on the dead horse, but like somebody said above, if the heatsink is not hot it could mean two things:
    1) The processor is not that hot
    2) There is poor heat transfer between the processor and heat sink, and the processor is probably hotter than it should be

    Since it's better to be safe than sorry, case 2 should probably be avoided. Get some paste (like AS), read instructions carefully, and reapply it. Make sure to clean both surfaces (proc and the sink itself) according to instructions before applying new compound. And try to avoid overheating cores if possible - nothing good comes out of that.

    I know it is all banal stuff, just my $0.02
  25. I'd rather be safe than sorry. Reapplying thermal paste and reseeding the HSF properly is a better alternative than the processor destruction. I ran into a similar issue, but reapplying/reseeding allotted me the process of elimination. I strongly recommend you eliminate user error, which we all have had in the past, present and future. Good luck!
  26. Thanks, Im going to have to try tomorow. I still cant make any sense out of this, except that it wasnt thermal paste it was 3 thermal pads. When removed, should it look like I described? Not all of the processor covered, and some areas are darker than others....

    I've never had this problem before, ever. And I've cetainly never had to redo this... I can't quite believe that it was running above 90 degrees C. Felt more like 25-30.
  27. Geez, 90C? Last time I saw those kind of temps was when I built my 3.4ghz (prescott first generation, socket 478)... Using the stock fan or the Aerocool High Tower, I couldn't get temps below 75C and it usually reached high 80s while loading Windows lol (yes it was properly seated, did it 3x). Had to McGuyver a watercooling kit with what I had near me, but the results were great : idle at 25-30C, load around 30-35C (no OC...)

    I agree with all the previous posters but I think it might be more of a sensor problem than anything else, even if the heatsink wasn't properly seated at 90C the air around the cpu would've been enough to raise the heatsinks temperature most likely above the 25-30C you described.

    Kerdal
  28. Agreed.

    So many factors that goes into it.

    90C and somewhat cold HS in my mind just tells me no heat transfer is going on, if the hardware is operating (bios) correctly.

    Only thing I can think of is air bubble or air gap. But since Icandy is stating thermal pad, hmmm. All in all, I don't like thermal pads. :lol:

    Hopefully Icandy will keep us updated when its been applied with compound of Icandy's choice.

    Edit: You would think throttling or thermal shutdown would kick in, though.
  29. Right been out, got some thermal compound. Not the best stuff they only had coolermaster in stock. Now, removing! How do I properly get this stuff off? I hear nail varnish remover, which Im out of, or 70% alchol of some kind. Quickly quickly, I need to go shopping again, tell me what I need lol.

    Btw, no throttling at all.

    Edit, just tried scraping it off, came off really fast, like sorta thin putty. Am I goot to go or does it need a good cleaning?
  30. (Goof Off and some carburetor cleaners) acetone, mineral spirits, or high-purity isopropyl alcohol.
  31. Quote:
    (Goof Off and some carburetor cleaners) acetone, mineral spirits, or high-purity isopropyl alcohol.


    *rubs eyes* Im really sorry, I honestly dont know what they are at all. Should I goto a chemist or a supermarket to get it? lol
  32. Quote:
    (Goof Off and some carburetor cleaners) acetone, mineral spirits, or high-purity isopropyl alcohol.


    *rubs eyes* Im really sorry, I honestly dont know what they are at all. Should I goto a chemist or a supermarket to get it? lol
    Rubbing alcohol (isopropyl alcohol). You'll find it in your grocery store's medicine section.
  33. Gotcha, thanks, back soon! lol
  34. Quote:
    (Goof Off and some carburetor cleaners) acetone, mineral spirits, or high-purity isopropyl alcohol.


    *rubs eyes* Im really sorry, I honestly dont know what they are at all. Should I goto a chemist or a supermarket to get it? lol

    :oops: . o O (sorry)

    Goof Off

    Guess Carburetor Cleaner is self explantory, but:

    Carburetor Cleaner

    Acetone

    Mineral Spirits

    Isoprpyl Alchohol 99 % - or Rubbing Alchohol

    Edit: :lol: . o O (too late)
  35. Grinny, I found my nail varnish remover before I went out the door, its full of Acitone yay. So now, to polish off the metal nicely and apply a bit of thermal paste the size of a grain of rice, if I remember correctly.
  36. PC Pro magazine estimates that an e6300 will only be using 40w of electricity. which is about a third of Pentium D processors and AMD FX. I think it is definitely a sensor problem as it is unlikely a 40w processor will heat up to 90c.

    We are used to fast processors requiring a lot of power and cooling but the core 2 duos may be amazingly frugal and naturally cool. There is some suggestion that many of them can be passively air cooled. Your e6300 is the slowest of the core 2 duo processors.
  37. Ideally, it should be on the entire processor. I put the thermal paste [AS5 or Zalman] over the entire CPU, extremely thin layer. You should have a tight connection between the two. AS5 will cure to the HSF & CPU over a week or so. I actually prefer Zalman's new paste w/ the application brush because it has no curing time. I have had very good temps with this paste over the AS5. Let us know how it goes. Link below.

    http://www.sharkacomputers.com/thercomad1.html
  38. Quote:
    If the HS is cold, that is a bad sign.

    The heat isn't being transfered to the HS.
    If the heat isn't going to the heat-sink, it has either too much paste or it is seated incorrectly. Regardless, it will clock down too keep from turning into a frag grenade (a joke, people). At those temperatures, the chip is fried. This is a misread without question, those readings are inaccurate.
  39. Quote:
    If the HS is cold, that is a bad sign.

    The heat isn't being transfered to the HS.
    If the heat isn't going to the heat-sink, it has either too much paste or it is seated incorrectly. Regardless, it will clock down too keep from turning into a frag grenade (a joke, people). At those temperatures, the chip is fried. This is a misread without question, those readings are inaccurate.

    Well, temps will vary from MB to MB, so I agree.

    Perhaps it isn't hitting 90C exactly, but it should be a warning sign, since the bios is reporting it. I agree the bios could mis-interept it, and would need an update to fix that problem.

    I know a northwood core is different, but from an article I read, its thermal trip is somewhere of 92-98C. The test was done with the fan shut off on the HS with a full CPU load.

    Just trying to help Icandy, based on if everything was operating correctly (bios included)
  40. Well, I dont know, I give up!!!! After applying the thermal compound to the heatsinks base and quadrouple checking I seated it properly. I get temps of 45 degrees! Yay, but oh no, before long, they are at 71? I turned the computer off.

    Whats worse, windows functionality is decreasing rapdily (not the usual joke), even Gigabytes own programs wont load, let alone even getting a net connection to start now. Damnit, is there a patch? lol. Im not even getting any error messages, just things not loading, Im wondering if its because I didnt get a chance ot finish updating windows, and the core affinity thingy is messing it up.

    Im kinda clueless right now, I mean, I could send it back, claiming Intel shipped a bad product, after all, the heatsink does not cover the entire CPU. I found it so bizzar, CPU = square, heatink base = round, lol. That cant be helping! Depite a thin yet even layer of thermal goo. I tried, I really did, I cleaned with acetone, cleaned off the acetone, although, I didnt let the thermal paste dry out completely, it was getting very viscous though. Hmmm lol

    What do I do? Im fragged out myself.

    Edit: grinny, I didnt leave it on for very long this time. Raised a good 30 degrees in less than a minute though. Also the numbers were jumping around all over the place. I dont even know if Im reading this right myself, tired, need food, a hug, then the PC to be fixed.

    Further edit: and I simply can NOT download these drivers. grrrrr What a nightmare.
  41. 8O . o O (oh man)

    I suppose to be sure the most updated bios should be:

    Version: F2
    Date: 2006/06/30
    Description: 1. Fix devices on x1 slots don't work

    Are 775 HSF socket that bad for people to install?

    Any 775 users able to give advice?
  42. Yes thats the update I managed to get, it posted fine, same temperature problems.

    Yes, please, anyone else who has gone through this problem!?
  43. well IMHO i would make sure you put that HSF in right and reinstall windows and all drivers.

    if you still have a problem send it all back.

    and if your ever worried about your cpu temp again, take the back sidewall off your case and put your hand on the motherboard base (the part you screw it down to) look through the widow of the case and make sure your hand is directly under the cpu. if its hot right there, your probably overheating the cpu. if its cool or warm, then your ok.

    thats the easiest way to check for high temps, toughing the heat sink is a good way too, but thats assuming your HSF is mounted and working correctly.

    i have a water cooling set up and a broken temp sensor on my mobo. i check the temps by touch, both on the bottom of the mobo and by touching the water block on the cpu. my temps read 127*C but its nice and cool.
  44. I presume making sure the HSF is in correctly, would mean, it does not move away when pulled? Doesn't move about in its place? Other than the comprehensive snap sound of it going into place, I wouldnt know.

    Will try again, as soon as my 10 meg line finishes downloading this 10MB file at 6kb/s, yes Im having a bad day. lol

    Hopefully I wont get electricuited feeling around :oops:
  45. I too recommend a clean install. You also might want to put all the updates you downloaded onto some disks so if you have internet problems you can still update your PC. Be prepared, always.
  46. Have you set a shutdown temperature in your BIOS yet? Typically ASUS and ABIT (I think Gigabyte does too) have a default socket shutdown temp of 60 degrees C. This would be a valid way to check and make sure you are getting a real CPU number. Obviously if there is a shutdown and you are running at 90C... you would be triggering that pretty fast.

    Also look up a guide to proper application of thermal compound, there are ways to do it that can help the heat conduct nicely.
  47. Only last suggestion I have, even though I haven't done a 775 build, is to take the MB out of the case.

    Yes.. it will be a pain to take it out, but after reading the manual, it does say to:

    Fig.1
    Please apply an even layer of CPU cooler paste
    on the surface of the installed CPU.
    Fig. 2
    (Turning the push pin along the direction of arrow is to
    remove the CPU cooler, on the contrary, is to install.)
    Please note the direction of arrow sign on the male
    push pin doesn't face inwards before installation. (This
    instruction is only for Intel boxed fan)
    Fig. 3
    Place the CPU cooler atop the CPU and make
    sure the push pins aim to the pin hole on the
    motherboard.Pressing down the push pins
    diagonally.

    Fig. 4
    Please make sure the Male and Female push pin
    are joined closely.
    (for detailed installation
    instructions, please refer to the CPU cooler installation
    section of the user manual)
    Fig. 5
    Please check the back of motherboard after
    installing.
    If the push pin is inserted as the picture,
    the installation is complete.
    Fig. 6
    Finally, please attach the power connector of the
    CPU cooler to the CPU fan header located on the
    motherboard.

    Other then that, I'm not sure what else to say to help be sure its installed/mounted correctly.
  48. Quote:
    Well, I dont know, I give up!!!! After applying the thermal compound to the heatsinks base and quadrouple checking I seated it properly. I get temps of 45 degrees! Yay, but oh no, before long, they are at 71? I turned the computer off.

    Whats worse, windows functionality is decreasing rapdily (not the usual joke), even Gigabytes own programs wont load, let alone even getting a net connection to start now. Damnit, is there a patch? lol. Im not even getting any error messages, just things not loading, Im wondering if its because I didnt get a chance ot finish updating windows, and the core affinity thingy is messing it up.

    Im kinda clueless right now, I mean, I could send it back, claiming Intel shipped a bad product, after all, the heatsink does not cover the entire CPU. I found it so bizzar, CPU = square, heatink base = round, lol. That cant be helping! Depite a thin yet even layer of thermal goo. I tried, I really did, I cleaned with acetone, cleaned off the acetone, although, I didnt let the thermal paste dry out completely, it was getting very viscous though. Hmmm lol

    What do I do? Im fragged out myself.

    Edit: grinny, I didnt leave it on for very long this time. Raised a good 30 degrees in less than a minute though. Also the numbers were jumping around all over the place. I dont even know if Im reading this right myself, tired, need food, a hug, then the PC to be fixed.

    Further edit: and I simply can NOT download these drivers. grrrrr What a nightmare.


    Ouch. Well, first off, the square part you are referring to is not the cpu, it is its heat-spreader. The die is actually much smaller and sits underneath it, roughly in the middle. So round / square issue is, really, not an issue.

    In terms of degrading performace over time - that could be caused by increasing temperatures over time. Could be. As someone mentioned, assuming the temperature monitor is working correctly.

    How did you apply the compound. Give this a read. It was something you said that made me think you didn't quite do it the most optimal way. The article should also give you an idea of how to prepare the surfaces.

    http://www.arcticsilver.com/arctic_silver_instructions.htm

    It is specific to arctic silver, but the general idea should still apply.

    Good luck on your quest.
  49. Well I've been building computers for some time now and the number one problem people have with the new cpu's is improper fan installation. Open the computer (while it is off) and give the fan a gentle tug. If it gives way at all it isn't installed properly one of your anchors isn't connected. You'll need to take the fan off and put it back on making sure all the anchors are in tight. There shouldn't be any need to recompound the fan as intel uses compound that allows multiple removals without degrading.
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