Help with 'Hard Error' message

[Guest]

Archived from groups: microsoft.public.win2000.advanced_server (More info?)

Hi all,

I appreciate if anyone could help with the above..
One of our production server , suddenly, got this 'Hard Error' window pop-up
and SQL server on it stopped working, etc;
the server is windows2000 adv. server with SP4..

We ran the hard drive diagnostic from Dell and came out as no error on the
hard drives..
Could it be a software issue with Windows2000? and I like to see if there is
anyone having the same issue like us..and how to resolve this problem before
we go after Microsoft for support?

thanks in advance..
Min

 

[Guest]

Archived from groups: microsoft.public.win2000.advanced_server (More info?)

Check Event Viewer for error details.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

"Min" wrote:
| Hi all,
|
| I appreciate if anyone could help with the above..
| One of our production server , suddenly, got this 'Hard Error' window
pop-up
| and SQL server on it stopped working, etc;
| the server is windows2000 adv. server with SP4..
|
| We ran the hard drive diagnostic from Dell and came out as no error on the
| hard drives..
| Could it be a software issue with Windows2000? and I like to see if there
is
| anyone having the same issue like us..and how to resolve this problem
before
| we go after Microsoft for support?
|
| thanks in advance..
| Min
|
|

 

[Guest]

Archived from groups: microsoft.public.win2000.advanced_server (More info?)

thanks Dave..but unfortunately, windows didn't log any event on this
issue..I was expecting to see something but there was nothing logged in all
events (the appl. and system events)
"Dave Patrick" <DSPatrick@nOsPAM.gmail.com> wrote in message
news:ORLM1rtoFHA.860@TK2MSFTNGP12.phx.gbl...
> Check Event Viewer for error details.
>
> --
> Regards,
>
> Dave Patrick ....Please no email replies - reply in newsgroup.
> Microsoft Certified Professional
> Microsoft MVP [Windows]
> http://www.microsoft.com/protect
>
> "Min" wrote:
> | Hi all,
> |
> | I appreciate if anyone could help with the above..
> | One of our production server , suddenly, got this 'Hard Error' window
> pop-up
> | and SQL server on it stopped working, etc;
> | the server is windows2000 adv. server with SP4..
> |
> | We ran the hard drive diagnostic from Dell and came out as no error on
the
> | hard drives..
> | Could it be a software issue with Windows2000? and I like to see if
there
> is
> | anyone having the same issue like us..and how to resolve this problem
> before
> | we go after Microsoft for support?
> |
> | thanks in advance..
> | Min
> |
> |
>
>

 

[Guest]

Archived from groups: microsoft.public.win2000.advanced_server (More info?)

The files may be corrupt. The temporary fix;
You might try changing the file properties to "Overwrite as needed"

Then; Control Panel|Administrative Tools|Services|Event Log Service|General,
set the "Startup Type:" to "Disabled" restart the pc, then delete (or move)
the corrupt *.evt file(s) from %windir%\system32\config then set the Event
Log Service "Startup Type:" back to "Automatic", restart for effect.

The more permanent fix;
http://support.microsoft.com/default.aspx?scid=kb;en-us;829246&Product=win2000

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

"Min" wrote:
| thanks Dave..but unfortunately, windows didn't log any event on this
| issue..I was expecting to see something but there was nothing logged in
all
| events (the appl. and system events)