Retreiving files off of external hard drive

broken as in how? Its most likely a sata hd so take it out and hook it up to your comp

I have hooked it up directly to my computer, but it is a Seagate portable drive, and the light only comes on for a short time, then fades away. No icon will appear on my desk top. I don't see how to take it apart. Thanks.

Hi  

Run SEATOOLS on it...

All the best Brett  

Thanks for your kind answer. I thought that paying for special services would be the case. I may just try to open it myself and see what happens. I can't lose any more than I already have! Ha! I appreciate your time and your reply.

no worries mate. good luck

Does SEATOOLS work on a Mac?? I'll check into it -- thanks very much.

Hi dramamamax

SeaTools runs on Wintel Hardware

I don't think MAC's count even if Intel Based and running Windows via bootcamp, Parallels etc

there are two versions a Windows version (XP onwards)
and a bootable CD version which is DOS based and only works via ATA/SATA/SCSI interface not USB

Many external hard drives are Standard SATA (older models ATA) interface BUT some recent models integrate the USB to SATA interface on the Hard disk controller board. So you can not connect a SATA data and power connecter
Do some research using Google and exact model external hard drive.

Usually external hard drive case can be opened and a replacement case purchased.
Or install inside PC, should work even on a MAC if spare SATA cables available

One final thought 2.5" drives often get their power via USB cable but 3.5" drives need an external PSU
Have you checked the PSU is working (use a mulimeter or voltmeter)


regards

Mike Barnes

THanks --- I'll try these excellent options!!
Hugs!
Barbara

Best answer selected by dramamamaxlnt.