Cant rename a file as it crashes windows explorer

[tickedo]

I have a .mkv file that when I click on the folder it is in, it restarts windows explorer?? I cant rename or delete it as it crashes straight away. Any ideas??

 

[jbakerlent]

What view do you have configured? Try list view - don't use a view that shows a thumbnail.

 

[tickedo]

i just tried that and it didnt work hmmmm

 

[edmond419]

Try these steps (these steps are not linked to each other)

1. In windows explorer, press the alt key once, a menu bar will appear. Go tools > folder options ... > view > check the box that says "always show icons, never thumbnails". Click OK. Try what you want to do again.

2. Copy the folder that contained the folder to a USB drive and move it to another computer (if other computer crashes as well, use one with Windows XP). If the copy operation crashes windows explorer, move it instead. Try what you want to do on the other computer.

3. Open a web browser (any modern web browser at all would do such as ff, ie, chrome etc..), then press control + O. Navigate to folder and try to do your operation from there. Post results.

 

[BearLord]

Thank you Edmond. i just tried the 3rd solution and it worked like a charm. Thanks

 

[billies_r_us]

Try these steps (these steps are not linked to each other)

1. In windows explorer, press the alt key once, a menu bar will appear. Go tools > folder options ... > view > check the box that says "always show icons, never thumbnails". Click OK. Try what you want to do again.

2. Copy the folder that contained the folder to a USB drive and move it to another computer (if other computer crashes as well, use one with Windows XP). If the copy operation crashes windows explorer, move it instead. Try what you want to do on the other computer.

3. Open a web browser (any modern web browser at all would do such as ff, ie, chrome etc..), then press control + O. Navigate to folder and try to do your operation from there. Post results.

I'm having what seems like a similar problem, which has started in the last couple of days with Windows 8 on my laptop. If I attempt to create or rename any folder, even if I do so using commands in Windows Power Shell, Windows Explorer just crashes immediately. Although the file has actually been created or renamed once I open the directory back up again.
I've tried the three suggestions above and number 3 works in that it allows me to rename and create folders without closing Windows Explorer, however I don't want to constantly have to open Windows Explorer through Firefox just to organise folders. Does anyone have any further helpful suggestions?

 

[sixseat7]

Billy,

I just started having the exact same problem in window7 a few weeks ago. If oyu find out what it is can you email me please.

 

[billies_r_us]

Billy,

I just started having the exact same problem in window7 a few weeks ago. If oyu find out what it is can you email me please.

In the end I just installed some windows updates and it sorted out the problem. So maybe check if there are any new updates for Windows 7. Have a look here http://windows.microsoft.com/en-gb/windows7/products/features/windows-update

Hope that helps.