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Windows printing problems with hp photosmart c42800

Last response: in Windows 7
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May 22, 2011 6:30:39 PM

Hello,
I'm trying to install my hp photosmart c4280 printer onto my new desktop which uses windows 7. It's installed and prints out a test sheet but that's as far as it'll go. Everything is connected, the computer makes the connection noise when i plug in the usb and when i go into the devices bit on my computer it's there with a green tick, but whenever i try to print something like on word it tells me i don't have a printer installed or when i try to print a picture or a web page it just continually loads and doesn't do anything. It's driving me mental, i have tried everything. Can anyone help?

Thanks
August 16, 2011 11:09:31 AM

Did you install the correct drivers?

Did you use the HP update driver tool that HP provides?

Did you setup the printer through a LAN or wired directly to the PC?
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