Windows printing problems with hp photosmart c42800

I'm trying to install my hp photosmart c4280 printer onto my new desktop which uses windows 7. It's installed and prints out a test sheet but that's as far as it'll go. Everything is connected, the computer makes the connection noise when i plug in the usb and when i go into the devices bit on my computer it's there with a green tick, but whenever i try to print something like on word it tells me i don't have a printer installed or when i try to print a picture or a web page it just continually loads and doesn't do anything. It's driving me mental, i have tried everything. Can anyone help?

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More about windows printing problems photosmart c42800
  1. Did you install the correct drivers?

    Did you use the HP update driver tool that HP provides?

    Did you setup the printer through a LAN or wired directly to the PC?
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