Archived from groups: microsoft.public.win2000.file_system (More info?)
This is a follow-up to my previous message with additional information.
I have an urgent problem! All of a sudden, when I opened MSExcel 2000, it
tried to open many, many files, one right after the other, without regard to
the file format. It also kept giving a "format is not valid" message with
every document. I am running Windows 2000 and Microsoft Office 2000 Small
Business (version 9.0.3822) on a Dell Dimension 8100 with lots of RAM and
lots of conventional memory. This computer is not networked. My firewall
is ZoneAlarm and I have Norton Antivirus. MS Office 2000 was pre-installed
by Dell, I have tried re-installing MSOffice 2000, but that did not fix the
problem. I am unable to get into Excel to change any options, because every
time I open it, it just begins opening one file after another and does not
give me the opportunity to change settings.
When I ran Norton Utilities to try to fix the problem, I got the following
message:
"C:\WINNT\SYSTEM32\MAPISRVR.EXE" cannot access a necessary file "gapi32.dll"
"gapi32.dll" might be located on a removable drive, a non-visible volume
such as an NTFS drive, or on a network. .you might need to reinstall
"C:\WINNT\SYSTEM32\MAPISRVR.EXE".
I can in fact locate "gapi32.dll" in the folder "C:\Program Files\Common
Files\System\Mapi\1033\NT", but I cannot find the file "MAPISRVR.EXE" on my
computer, so I guess it does need to be re-installed, but how can I do
that?. I don't know whether this latter problem is related to my MSExcel
problem, but I must assume they are related since they seem to have occurred
at roughly the same time.
I am sending this message to several newsgroups, because I am not sure which
application(s) is the source of these problems. I would appreciate any help
or advice anyone can offer. Thank you.
This is a follow-up to my previous message with additional information.
I have an urgent problem! All of a sudden, when I opened MSExcel 2000, it
tried to open many, many files, one right after the other, without regard to
the file format. It also kept giving a "format is not valid" message with
every document. I am running Windows 2000 and Microsoft Office 2000 Small
Business (version 9.0.3822) on a Dell Dimension 8100 with lots of RAM and
lots of conventional memory. This computer is not networked. My firewall
is ZoneAlarm and I have Norton Antivirus. MS Office 2000 was pre-installed
by Dell, I have tried re-installing MSOffice 2000, but that did not fix the
problem. I am unable to get into Excel to change any options, because every
time I open it, it just begins opening one file after another and does not
give me the opportunity to change settings.
When I ran Norton Utilities to try to fix the problem, I got the following
message:
"C:\WINNT\SYSTEM32\MAPISRVR.EXE" cannot access a necessary file "gapi32.dll"
"gapi32.dll" might be located on a removable drive, a non-visible volume
such as an NTFS drive, or on a network. .you might need to reinstall
"C:\WINNT\SYSTEM32\MAPISRVR.EXE".
I can in fact locate "gapi32.dll" in the folder "C:\Program Files\Common
Files\System\Mapi\1033\NT", but I cannot find the file "MAPISRVR.EXE" on my
computer, so I guess it does need to be re-installed, but how can I do
that?. I don't know whether this latter problem is related to my MSExcel
problem, but I must assume they are related since they seem to have occurred
at roughly the same time.
I am sending this message to several newsgroups, because I am not sure which
application(s) is the source of these problems. I would appreciate any help
or advice anyone can offer. Thank you.
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