IPAQ 3835 won't sync

Archived from groups: microsoft.public.pocketpc (More info?)

On Mon, 10 Jan 2005 19:25:50 -0700, Carol Katz <clkatz@rushmore.com> wrote:

> Okay I'm going to ask this question as I really need the help. My IPAQ
> won't sync with my computer, when I place it in the cradle it says that
> it is connected to the computer and the user is verified, but when I try
> to sync it says it can't find the ipaq, any suggestions? any help will
> be greatly appreciated.

You could try soft resetting the iPAQ. Also, if you have recently
installed any virus scanners or firewall software, you might want to try
disabling it to make sure you can still connect.

--
Brad Isaac
editor-in-chief, www.pocketpcaddict.com
Developer, Achieve-IT! Goal Setter for Pocket PC

Archived from groups: microsoft.public.pocketpc (More info?)

Carol Katz <clkatz@rushmore.com> wrote:

>Brad Isaac wrote:
>
>> On Mon, 10 Jan 2005 19:25:50 -0700, Carol Katz <clkatz@rushmore.com> wrote:
>>
>>> Okay I'm going to ask this question as I really need the help. My
>>> IPAQ won't sync with my computer, when I place it in the cradle it
>>> says that it is connected to the computer and the user is verified,
>>> but when I try to sync it says it can't find the ipaq, any
>>> suggestions? any help will be greatly appreciated.
>>
>>
>> You could try soft resetting the iPAQ. Also, if you have recently
>> installed any virus scanners or firewall software, you might want to
>> try disabling it to make sure you can still connect.
>>
>I've tryed the soft reset and that didn't work, any other suggestions,
>I'm trying everything that's suggested, what it's saying is that it
>can't find a modem at my computer, but I'm cable and it shouldn't be
>trying to dial a modem.

Check Internet Explorer's connection settings. Tools|Internet
Options|Connection Tab. It should be set to "Never dial a connection."
--
__________________________________________________________________________________
Ed Hansberry (Please do *NOT* email me. Post here for the benefit of all)
What is on my Pocket PC? http://www.ehansberry.com/
Microsoft MVP - Mobile Devices www.pocketpc.com
What is an MVP? - http://mvp.support.microsoft.com/