Printing problems in Windows 7

[rweber]

Hello,
I have a new dell with MSO 2010, Win 7 and HP 309A printer. Downloaded the latest driver. Legacy files in excel will not print but newly created excel files print fine. No issue with Word or Access file printing. Any ideas on where to look.

 

[edmond419]

Weird problem. Hm...have a few solutions for you to try:

1. Convert the files to the new format or
2. Open a command prompt window with admin privilages. type "net start spooler" and then open excel and the legacy formatted document and try printing again

Post results and then if step 2 is successful, I'll tell you more

 

[ricky_critic]

Following are some of the tips, which you must follow while you are using a printer with Windows 7 system.

Ensure that the cables are properly connected; you need to ensure that your printer is properly connected, and plugged in, and also the cable is accurately connected to the computer as well.

Check the power; make sure that the printer’s power is switched on, ensure that all the computer necessary computer components are also turned on.

Make sure that the hardware is properly plugged in, and also turned on. Apply troubleshooting.

A troubleshooter is a tool, which is generated automatically and which can easily fix the problems that occur with your system.

Thus, if you are coming across different issues related to your printer, then you can consult the troubleshooter.

You require driver applications to run your hardware devices.

Make sure that the drivers are not outdated, corrupt, or incompatible, resulting in disrupting the communication between the printer and the computer.

Always make sure that you are making use of the most recent and latest device drivers, and also that are compatible with your system requirements and specifications, as this can be extremely useful in resolving printer issues.

 

[fowang]

Hello,
I have a new dell with MSO 2010, Win 7 and HP 309A printer. Downloaded the latest driver. Legacy files in excel will not print but newly created excel files print fine. No issue with Word or Access file printing. Any ideas on where to look.

Does this happen with some excel files, i mean files with specific data within them like macros, password protected documents etc, does it happen with office 2003 docs, or 97 etc (excel)

Are you using PCL6 drivers by any chance? Try PCL, PCL5 or PS drivers and let us know how you get on.

 

[rweber]

Thanks for the comments. I did not see them when I went to the website until I got an email that they were there-hence the delay in response. the problem had to do with a defect in the original software or in the load. I got a full pro version, stripped off both the home 2010 and the 2007 pro and everything worked fine. go figure. r