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Canon Pixma MP780 "put in cartridge"

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Anonymous
August 18, 2005 10:58:14 PM

Archived from groups: comp.periphs.printers (More info?)

After reading many comments about this printer, I bought the MP780
today.

When I tried to set it up, the "put in cartridge" message does not show
up, and "check printer / press [ok]" comes up. The alarm LED is
blinking. When I open the covers, the print head holder stays hidden
to the right, and I cannot install the print head.

I called the Canon technical support, and the lady told me to unplug
the printer, wait 30 secs, then try again. She was not able to help me
solve the problem.

Can someone help me? Thank you very much in advance.
August 18, 2005 11:04:33 PM

Archived from groups: comp.periphs.printers (More info?)

> When I tried to set it up, the "put in cartridge" message does not show
> up, and "check printer / press [ok]" comes up. The alarm LED is
> blinking. When I open the covers, the print head holder stays hidden
> to the right, and I cannot install the print head.

Are you sure you removed the tape holding the printhead in place?
Anonymous
August 18, 2005 11:21:12 PM

Archived from groups: comp.periphs.printers (More info?)

Yes, I have removed all tapes. The print head holder does move around
when I press ok when the "check printer / press [ok]" shows.
Related resources
August 19, 2005 12:18:11 AM

Archived from groups: comp.periphs.printers (More info?)

> Yes, I have removed all tapes.

I'm trying to remember exactly what my mp760 did. I think I plugged it
in, opened the cover, noticed the printhead holder moving to center,
and then installing the printhead followed by the inks. As in, plug it
in while the cover is closed, wait for it to see there is no
printhead... open it, and instlal the printhead. If that doesn't work
i'd try pluging it in while the cover is open and see if the printhead
stops in a place where you can insert the head.

Problem is... I have a hard time remembering exactly what I did... I
just powered it up and put it in... pretty much.
Anonymous
August 19, 2005 12:39:28 AM

Archived from groups: comp.periphs.printers (More info?)

I have tried plugging it on with the cover closed and opened. Both
times, it is the same, and the print head holder stays hidden to the
right.

It's weird ... every other Canon printer that I own, I plug it in, open
the cover, and the print head holder slides to the middle. Although,
according to the manual, this MP780 is supposed to do that as well.
August 19, 2005 12:57:40 AM

Archived from groups: comp.periphs.printers (More info?)

> It's weird ... every other Canon printer that I own, I plug it in, open
> the cover, and the print head holder slides to the middle. Although,
> according to the manual, this MP780 is supposed to do that as well.

The only logical explanation I can think of is the printer thinks the
cover is closed. There is a switch to the far right inbetween the lid
and the base of the printer. At least on my mp760 it's thumb sized,
black, and easy to spot. My guess would be either you got another
piece of tape there (not likely) or the switch is kauput. I say this
because of the relative easy of the operation.. and if you can't find
the tape i'd seriously consider trading it in for another printer.

On my MP760 it says in bold friendly letters "cover open" when opened
IIRC. Might be the same on the mp750/780.
Anonymous
August 19, 2005 2:24:05 AM

Archived from groups: comp.periphs.printers (More info?)

It registers that I opened the innter cover to the print head holder...
But yes, I might be better off exchanging it with another one.
August 19, 2005 2:48:00 AM

Archived from groups: comp.periphs.printers (More info?)

> It registers that I opened the innter cover to the print head holder...

The printer has four covers. You have the top lid, a greyish inner
cover, and a black cover behind it. There is also the main lid that
covers everything related to printing... i.e. the paper output.

Top lid is what you pull to access the carts. It's huge and somewhat
heavy as there is a scanner in there, not to speak of the doc feeder.

The inner cover is the grey cover before the black one that you can
open. This cover is for CD printing except there is a darker grey
piece of plastic blocking the path. That plastic comes out if you ever
want to invest in a tray to print on CDs. The manual doesn't cover
this IIRC as CD printing is diabled on north american models.

The black door behind the inner cover is the one that has the marking
in it Y 6 BK 3e BK 6 M 6 C 6... color coated for the labels.

The inner cover triggers nothing related to the printhead, and there is
no sensor on the black door behind the inner door. Open grey door to
print onto a CD... this is not covered in the north american manual.
Black door to make it easer to change a cart, and the lid. The printer
won't print onto paper if that grey door is open.

I really can not be sure, but that black button located just under the
main lid far right, easy to spot as it's thumb sized sounds like it's
either broken, or not hooked up. I can't be sure, I don't know if it a
switch on when no pressure or switch off with no pressure type. I only
know I can press my thumb on it to simulate lid closed and watch it
print.

I've seen oddball connection become loose turing transport... doesn't
happen often but I would trade it in.
August 19, 2005 3:27:51 PM

Archived from groups: comp.periphs.printers (More info?)

> Since all of you have experience with this printer, I wonder if you would
> tell me whether you like it or not. I purchased it, but haven't set it up
> yet
<snip>
> My HP T45 has a fax utility, fax log and fax address book, all of
> which I think I would miss.

Well, I have the mp760 which doesn't have a faxmodem at all. The mp780
has a fax modem but the software only support stand alone faxing at
least so far as I'm aware. I woudl have to scan to pdf, then print
from the PDF to the MS-fax device. The MP navigator doesn't permit
printing to any other printer except other canon printers, even
printing multiable prints via EZ-photoprint which doesn't support
anything but a canon printer, so direct scan to fax isn't supported at
all.

I don't know if 3rd party software will help resolve this limitation.
It might be you have to have a fax modem in your PC to fax from your
PC, and use the mp780 for stand alone outbound faxing. At first I
thought this was a design feature to encourage people to buy the mp780,
but turns out it's just as limited in fuction as the non-faxmodem
editions.

Fax wasn't my primary applicaiton so I wasn't worried about it.
Anonymous
August 19, 2005 8:17:38 PM

Archived from groups: comp.periphs.printers (More info?)

Since all of you have experience with this printer, I wonder if you would
tell me whether you like it or not. I purchased it, but haven't set it up
yet. I have some reservations about it, especially after learning that it
doesn't come with a fax utility and you must create your faxes in MS Word or
other sw. My HP T45 has a fax utility, fax log and fax address book, all of
which I think I would miss. Please comment. If you wish, I will start a new
thread. TIA.

<kai.lapis@gmail.com> wrote in message
news:1124416694.877881.241050@g49g2000cwa.googlegroups.com...
> After reading many comments about this printer, I bought the MP780
> today.
>
> When I tried to set it up, the "put in cartridge" message does not show
> up, and "check printer / press [ok]" comes up. The alarm LED is
> blinking. When I open the covers, the print head holder stays hidden
> to the right, and I cannot install the print head.
>
> I called the Canon technical support, and the lady told me to unplug
> the printer, wait 30 secs, then try again. She was not able to help me
> solve the problem.
>
> Can someone help me? Thank you very much in advance.
>
Anonymous
August 19, 2005 11:09:15 PM

Archived from groups: comp.periphs.printers (More info?)

Hmm. This sounds like a headache. I have e-mailed tech support, but I may
run out to Staples and pick up an HP 7210 since they're on sale. I just wish
HP had individual ink tanks and didn't want a fortune for ink. That's why I
bought the Canon :-(

"zakezuke" <zakezuke_us@yahoo.com> wrote in message
news:1124476071.041740.145120@g47g2000cwa.googlegroups.com...
>> Since all of you have experience with this printer, I wonder if you would
>> tell me whether you like it or not. I purchased it, but haven't set it up
>> yet
> <snip>
>> My HP T45 has a fax utility, fax log and fax address book, all of
>> which I think I would miss.
>
> Well, I have the mp760 which doesn't have a faxmodem at all. The mp780
> has a fax modem but the software only support stand alone faxing at
> least so far as I'm aware. I woudl have to scan to pdf, then print
> from the PDF to the MS-fax device. The MP navigator doesn't permit
> printing to any other printer except other canon printers, even
> printing multiable prints via EZ-photoprint which doesn't support
> anything but a canon printer, so direct scan to fax isn't supported at
> all.
>
> I don't know if 3rd party software will help resolve this limitation.
> It might be you have to have a fax modem in your PC to fax from your
> PC, and use the mp780 for stand alone outbound faxing. At first I
> thought this was a design feature to encourage people to buy the mp780,
> but turns out it's just as limited in fuction as the non-faxmodem
> editions.
>
> Fax wasn't my primary applicaiton so I wasn't worried about it.
>
Anonymous
August 20, 2005 6:32:27 AM

Archived from groups: comp.periphs.printers (More info?)

JUST GET THE CANON REPLACED. IT IS A FLUKE. THEY ARE GOOD.

Ann Meffert wrote:

>Hmm. This sounds like a headache. I have e-mailed tech support, but I may
>run out to Staples and pick up an HP 7210 since they're on sale. I just wish
>HP had individual ink tanks and didn't want a fortune for ink. That's why I
>bought the Canon :-(
>
>"zakezuke" <zakezuke_us@yahoo.com> wrote in message
>news:1124476071.041740.145120@g47g2000cwa.googlegroups.com...
>
>
>>>Since all of you have experience with this printer, I wonder if you would
>>>tell me whether you like it or not. I purchased it, but haven't set it up
>>>yet
>>>
>>>
>><snip>
>>
>>
>>>My HP T45 has a fax utility, fax log and fax address book, all of
>>>which I think I would miss.
>>>
>>>
>>Well, I have the mp760 which doesn't have a faxmodem at all. The mp780
>>has a fax modem but the software only support stand alone faxing at
>>least so far as I'm aware. I woudl have to scan to pdf, then print
>>from the PDF to the MS-fax device. The MP navigator doesn't permit
>>printing to any other printer except other canon printers, even
>>printing multiable prints via EZ-photoprint which doesn't support
>>anything but a canon printer, so direct scan to fax isn't supported at
>>all.
>>
>>I don't know if 3rd party software will help resolve this limitation.
>>It might be you have to have a fax modem in your PC to fax from your
>>PC, and use the mp780 for stand alone outbound faxing. At first I
>>thought this was a design feature to encourage people to buy the mp780,
>>but turns out it's just as limited in fuction as the non-faxmodem
>>editions.
>>
>>Fax wasn't my primary applicaiton so I wasn't worried about it.
>>
>>
>>
>
>
>
>
!