Wow, I bought my MoBo and CPU from Monarch Computers (http://www.monarchcomputer.com/Merchant2/merchant.mv) and I am aww struck by their service.
The product (Asus P5B with a duo2core X6800) was defective when I received it... It took a few weeks for me to instal it and start using it. It became apparent that the product was unreliable. When I went to return the product for a new one; I was amazed at their response. They payed for shipping too and from the location (included overnight shipping) and when fedex screwed up the delivery they were all over the issue. They spent hours answering my emails and calling me by phone. They delt with fedex, and corrected the problem.
Fedex service was really bad in this situation. They did everything they could to get me my machine back up and running.
I havent received this level of service from a mail order company ever. Their prices where also hundreds less then NewEgg... I am simply awstruck. I would never have writen a post like this before... and probably never would again... but you just got to use them for your purchases...
Amazing
Mike
The product (Asus P5B with a duo2core X6800) was defective when I received it... It took a few weeks for me to instal it and start using it. It became apparent that the product was unreliable. When I went to return the product for a new one; I was amazed at their response. They payed for shipping too and from the location (included overnight shipping) and when fedex screwed up the delivery they were all over the issue. They spent hours answering my emails and calling me by phone. They delt with fedex, and corrected the problem.
Fedex service was really bad in this situation. They did everything they could to get me my machine back up and running.
I havent received this level of service from a mail order company ever. Their prices where also hundreds less then NewEgg... I am simply awstruck. I would never have writen a post like this before... and probably never would again... but you just got to use them for your purchases...
Amazing
Mike